4.5 out of 5 because no one is perfect…read more Walked in the afternoon of 3 April 2023 around 2 pm, and asked for their assistance in getting a minor cosmetic fix to my truck. We talked, a quote was given, parts were ordered; and almost to the minute, 24 hours later and after a 15-minute process, my truck was back to normal. No hassle, no hard sales pitch, just good old-fashioned service. THANK YOU!!

As soon as I showed up, I was immediately greeted by a worker rolling their eyes at me walking…read moreinside then once I walked inside the reception was rude passive aggressive and was trying to get a call my car to just get it painted they refuse to give me a quote just for the paint job and tried up selling me on a bunch of stuff I did not need as if they think I'm a dumb woman I work as an automotive tech. I just needed my car painted I'm not fucking stupid but clearly they are trying to take advantage of me being a female but after trying to subtract all of their up selling my paint job for just two panels would've been almost $1000. I went somewhere else and I got a paint job for 500 that was absolutely mint and perfect go to Maaco They also do collision repair they have Different level levels of quality price points they don't care about up selling. They're just trying to do their job unlike this place DO NOT GO FULL OF BS

All six of my family members have been "patients" at Mike's (prior to Rob of Elk Mountain buying…read morehim out) for at least a decade. Rob has followed Mike's tradition of honest, fair auto repairs. Won't say they're the cheapest but my family can attest that many, many of the others are far more expensive. I will always put my money on honesty and dependability to avoid the horror stories that abound. The premises are spotlessly clean, the mechanics are attentive, and Rob is clarity itself in explaining problems.

From the owner: Elk Mountain Motors is a full-service auto shop in Asheville NC specializing in European, Asian,…read moreand vintage automobiles.

Shadiest car dealership I have ever worked with. For days they wasted my time giving me the run…read morearound on a used vehicle. We text at least 50-60 times, multiple phone calls and finally had a deal. After running my credit I notice the deal on paper was not as discussed. I point it out and then was told I misunderstood even though I have text evidence that I was not misunderstanding. Conveniently the sales manager I was dealing with the whole time was not available to talk after the "misunderstanding". These guys wasted hours upon hours of my time for days only to try and get one over on me after telling me one thing. Do not trust this dealership and staff they are your basic car salesman with nothing but their own interest in mind and will try to take advantage of you. Should have looked at all these terrible reviews on here about them before I proceeded dealing with this clown show.

Went to look at a vehicle yesterday. Set up a appointment. Complete waste of time. The salesman I…read morewas gonna see was too "busy" and sent another salesman. The guy was walking around texting. Then once I finished all my finance paperwork they let me know someone else was looking at and test driving the same vehicle. The manager Devin come out to talk to me and is extremely rude. Good luck selling cars with a management like that. And to the younger guy helping me yesterday!! You did awesome!! I'm sorry your management is so unorganized.