Mr. Clarke was fantastic! Had a wedding to attend, wife had last minute dress change which caused a…read morechange in "acceptable" suit choice, which required different shoes. Mr. Clarke took an old pair of tan shoes and made them brand new. Since I was on a time crunch, he stayed late and got them back to me the next day. Will be going here with all my shoes from now on. Highly recommend you do the same.

Having recently relocated from out of state, I needed to find someone who could put a lift on one…read moreof my shoes (one of my legs is significantly shorter than the other). I called a number of local shoe repair places and Clarke's was the first one to answer that had weekend hours so I opted to give them a try. Initially, I dropped off the shoe and was told I would get a call with an estimate. I dropped them off on a Saturday and had heard nothing by the following Sunday so I reached out via Facebook messenger and left my number. I was called back by Farrell, the owner, and given a quote, a time estimate and an option to pay via PayPal (they don't do credit cards). Once that was all squared away, Clarke's went to work on my shoe. When it was finished Farrell called me to let me know I could pick it up and explained a little about what he did to the shoe. While Bel Air is a bit of a drive for me, the customer service and quality of the work that Clarke's provided means I will be returning in the future.

I have a pair of Viberg Engineer boots in Black Teacore Horsebutt and the left boots buckle around…read morethe top of the shaft ripped. I took it to him around 9:00am and got them back ready to go before 13:00. It wasn't a hard job but the fact he did it so quickly impressed me. I was kinda upset by Viberg because I'm not hard on my footwear and the strap broke. $1500+ boots shouldn't break that easily. Haven't had it for 2 weeks yet. Probably my fault. This is the 2nd boot I had taken to him and both times it was for repairs of silly things. He does great work and he's not expensive. Big fan. I wonder if he's good at resoling as well. I have 33 pairs of resoleable boots and a few I would like to get customized. I took a pair to a youtube cobbler and he did a great job but I'm interested in putting his skills to the test.

Update: go a resole on the bottom of the shoe after only wearing them a couple times the sole is…read morepeeling off and when he finsihed the resole there was glue all over the sole of the shoe very very very sloppy job the shoes I brought in were about 200 dollars I don't not recommend bringing luxury shoes in here. The price was about 70 dollars which I didn't mind at first until I saw how sloppy of a job it was

I wear bilateral braces (articulated at the joints) from my upper thighs down to a foot plate under…read moremy feet. As you can image, fitting a shoe is a nightmare! I need expensive shoes with extra width, and extra depth in the heel so that my brace doesn't pull out of shoe. Being on disability, and a fixed income, I am always looking to spend our limited income efficiently. I was able to buy a $179 pair of almost properly fitting " Mary Jane's" shoes for $59 in the clearance section, the strap was way too short. I took it to Farrell for an estimate, And he said he was able to fix it without any problem. In a few short days, Farrell extend the strap to make it perfect! His craftsmanship, and attention to detail is meticulous. It's impossible to find the repair. Both Bryan and his Dad are knowledgeable, professional, friendly, and informative regarding your repair. The price was reasonable, and definitely a value in my situation. I highly recommend Clarke's Express Shoe Repair, and , although, this was my first visit, I am now a committed repeat customer. Thanks Again Farrell and Bryan Note- They are Covid-19 Responsible

This once great place really disappointed. 35 bucks for breading masquerading as crabcakes is a…read moredeal breaker. Stick with sandwiches from this place. Cutting corners on what was their best offering is a teltale sign they're cutting across the board.

What a super helpful group of people. I had a dog harness that didn't fit right. I brought it in…read moreand they were willing to take it in for me. I was guessing on the amount needed and it wasn't enough. So I returned, twice. The 3rd time I was in they said they would not charge me. They even offered to allow me to bring in my dog if this latest adjustment didn't work. It didn't, I got a new harness and yes I brought my dog in so we could finally get the sizing right. If you have anything that needs repairing, not necessarily shoes, I would bring it in and let them have a look.

We wanted to surprise our daughter for her birthday and have her favorite shoes repaired with new…read moreheel tips. We were surprised when the shoes were ready the same day excellent craftsman and guaranteed. She was extremely pleased we found a qualified shoe cobbler and the staff was customer friendly. The repaired shoes were reasonable and same day. Highly recommend the business

This repair shop does not look like much, but is a great little find. I brought in an old pair of…read moremen's dress shoes with the soles worn through to see what they could do to save me from having to buy a new pair. They cam back BETTER than new, with a new durable sole and heel, and polished. I have worn them several times a week for 6+ months now with no problems and no ware shown. They were also very accommodating with drop off and pick up times, since they are usually there past closing.

I had 2 leather belts that I needed to be shortened and a couple more holes added. When I called…read moreto inquire if this is something they could do, the Mrs. was so kind and understood exactly what I needed. When I arrived at the shop I was immediately cheerfully greeted by the Mr. from his work bench in the back. The Mrs. came right up and remembered my call from the day before. By the looks of the shop they are very busy. I left my belts with them to complete what I required and came back after an appt next door. The work was completed and the belts which had designs were cut perfectly without interruption of the designs. I highly recommend their work. I will have my shoes repaired there as well. They definitely pay attention to the details of their work. Most reasonably priced as well.

Many years ago when I was growing up, there were wonderful little shops scattered around most…read morecity's that repaired shoes very inexpensively . They were everywhere . I had not seen one for years, but apparently that's because I had not been paying attention. My mother passed away many years ago, and very recently I found a wonderful watch that she used to wear about 20 years before she passed away . Of course, it was not running. It had a very colorful leather strap that matched the face of the watch perfectly , but it had some tearing, and some possible small areas of dry rot on the ends. I took the watch to Saxons's Jewelers in Bel Air , MD. and got the battery replaced and it now works beautifully. The watchband was another story altogether. It was important to me to try to keep the band if it all possible for sentimental reasons, as well as for the color and style of it. It is a muted , multicolored leather strap of good quality . Kelly, at Saxons told me that there was a little shoe repair shop almost right next-door and that I should take the watchband there to see if they could help me save it. As many times as I have driven up and down Baltimore Pike over the years, I had never noticed this shop. It's right on the main street but it's not a shop that has huge signage. When I went in today, I found that there was a pleasant family atmosphere. It was a busy place also, which gave me confidence in the quality of the work they would be doing . I showed them the watch, and they thought about what they might do for me for a moment and then came up with several brilliant ideas so the watchband could be saved. The price was very reasonable, but the best thing about this little shop was the helpfulness and kindness of the people in the shop. They took their time and carefully decided what could best be done after listening to my story about the watch and my mother. I actually got the feeling that they were going to have to work extra hard to make this happen, but that they wanted to repair it because of the strong feelings that I had and the sentimentality of it. It was comfortable and easy there, and I would suggest that anybody who needs work on any favorite shoes they might have, or any leather goods that might need some extra stitching to go there and check out this wonderful little establishment. It was certainly worth my time to pay them a visit and I am so excited about getting the watchband back next week. I am also thankful to have again discovered a little little bit of nostalgia.

Had new heels put on a pair of Red Wings. Pretty disappointed, they didn't attempt to match the…read moreoriginal heels at all. They put black heels on brown soles/boots that are much thicker and have a more aggressive tread than the original. It looks completely off. They said they tried to find brown but couldn't. I wish they would have called and told me before doing the repair, I would have just sent them to Red Wing. They also resoled a pair of dress shoes and those were well done.

I went to Towson shoe repair as I remember when it was Hackeys in the original strip center that is…read morenow Towsontown Mall and I have always gone there. Wayne who owned it then still owns it now under Towson shoe repair. I took in two belts that needed additional holes added as I have lost weight. Wayne did it while I waited. We had a great conversation about the old mall . I highly recommend him for any shoe, belt etc repairs. The best part,he's extremely reasonable.

I actually didn't have them do anything. I took in a pair of boots to have them re-soled. After…read morelooking at them the man, maybe the owner, explained he wasn't comfortable trying to repair them and the cost to repair would be nearly as much as a new pair of boots. I appreciate his honesty and the fact that he didn't just try to get a sale. If I need another repair I won't hesitate to go back. Don't feel I can give 5 stars because no actual work was performed.

I had my cowboy boots stretched here. They were very nice and efficient and reasonably priced. I…read morewill be a repeat customer.

High-quality service and skill. I thought $20 for a shoe shine was a bit high but that's actually…read morepretty much market value for the region.

Kenny did a good job fixing the elastic in my slingbacks. Regardless of the age of my shoes , they…read moreare always returned to me looking brand new. Kenny always greets you with a smile and confirms what shoe service you are getting. They can be a little pricey; however they have a quick turnaround. The owner doesn't smile but is polite. (I only wish they wore a mask when greeting customers at the register.) They have a lifelong customer in me.

Kenny picked them up and delivered a beautifully replaced sole and heel on my Mahans. Really nice…read morework.

I called the establishment to know if they do same day delivery. The staff was really helpful and…read moreexpalined the price and the services they offer. Let me know that if dropped off before 9:30, they gurantee same day delivery. Even though I was an hour later than that, they happily accomodated. The place is conveniently located on york road with plenty of parking. Smiling and friendly efficient staff made it all easy. They charge under 2 dollars per shirt, which is fair. It was pouring outside when i went to pick it up and the friendly staff helped and carried it all to my parked car, which i thought was an extremely kind gesture. I would happily go there and also recommend the place to friends and family in the area.

I'm in here once a week. When I enter the store they warmly greet me by name and retrieve my…read moreclothing. Everyone is always so, so nice and engaging. The dry-cleaning prices are still affordable and reliable - I ask for stain removal or light starch - they're making note. And where else can you grab a donut and mail a letter in the same strip mall? :)