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Sparkling Whites

5.0 (1 review)

By appointment only

Services - Sparkling Whites

Laser teeth whitening

LED teeth whitening

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4 years ago

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El Portal Dental Group

El Portal Dental Group

4.0(50 reviews)
8.2 km

Thank you once again Dr Nguyen :) Appreciate Krystal for…read moreyour updates! Always happy to come in:)

I received good care from the dentists here, but I found their business side predatory and…read moredishonest. I showed up for a routine cleaning to find that they no longer accepted Delta Insurance (they did not inform me of this change ahead of time). I chose to cancel my appointment and my wife's, which was scheduled soon after. The business manager met with me, and said that because they hoped to keep us as customers (and hoped to resume taking Delta by our next appointments), they would waive the charge for both my appointment and wife's if we did not cancel them. All went well until they were unable to resume taking Delta, and we had to change to another dentist (which provided superior care AND covered 100% of our dental expenses under Delta). Then, we suddenly began receiving bills for the appointments the business manager had waived. It seems that if they couldn't get us to pay cash for future appointments, rather than use our insurance (a cost of well over $1000 a year just for cleanings and exams), then they were going to do their best to squeeze what they could out of us, and were not going to let ethics or integrity get in the the way of a little money. I've talked to them on the phone, in person, and written to them. At first, they confirmed that the cost should have been waived. But they just keep sending bills for the amount they previously waived. I don't even know if that office manager still works there, and there's likely no one who now remembers a conversation from that long ago. It's a pain to deal with them constantly trying to collect less than $300 they are not owed. I think it's been two years of harassment from them. But they did me a favor too, and I hope it's one for you too if you're looking for a dentist in Merced. There are so many dishonest dentists preying on patients. I thought I'd found an honest one in El Portal. As stressful as this is, it likely saved me far more money in the long run by forcing me to leave them before getting taking advantage of by their unscrupulous business practices. Steer clear! I know it can be hard to find a new dentist in Merced, but don't settle for a practice you can't trust. Update: June 2026 I was contacted again by this business. They confirmed that I did not owe the approximately $300 they keep sending me invoices for. However, they instead claimed that I received a check from Delta Dental for about $90 several years ago, which they believed they were entitled to. They confirmed that they would continue (knowingly) sending me bills for the larger amount, but that if I paid what they believed I would actually owed, they would stop. I still have not received an invoice or any written documentation for what they now say I owe, and there's no way I'm just going to send them a check based on a voicemail and hope everything works out. This was followed up by a later voicemail threatening to "send me to debt collections," but they did not specify whether they would be trying to send to collections for the less than $300 they are (knowingly) falsely invoicing me for or the $90 they now claim I owe. I've requested that they send an invoice and documentation for what they actually believe I owe, while alerting them to my concerns that their continuing to send false invoices appears to be criminal. The saga continues. Again, avoid this business!

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El Portal Dental Group
El Portal Dental Group
El Portal Dental Group

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Atwater Family Dental Care

Atwater Family Dental Care

4.0(8 reviews)
9.5 km

I've been going to Atwater Family Dental Care for a few years now, and I always enjoy coming in…read more (Which I know is highly unusual for a dentist's office.) The staff here is friendly and efficient. If I ever have any questions about dental care, they are more than happy to help. Most recently, I asked about home whitening products, and I was told that there is a special on professional whitening. Normally around $400, professional whitening is now just $150. I was able to get my molds completed that same day. I love Dr. Sanchez and his staff, and I would highly recommend Atwater Family Dental Care to anyone in the area.

I have been struggling with accessing dental care due to anxiety for the last 15 years. I explained…read moreto the staff upon my initial consult that I am really scared/need extra support. From day one they have known me by name every time I have come into the office, they have taken extra care to ensure that I have sunglasses for the lights and squeeze balls for the stress. They use a special "dry field" on me when doing work because the feeling of saliva collecting triggers a drowning response in me. Every little concern I have is immediately addressed. Incredible. I came for my first couple appointments while being prescribed anxiety medication by the dentist, and I got super comfortable. When I did get too scared one time, they let me reschedule for no fee and when I came back the next time I sat like a champ! This has been a life changing experience for me. I can drive myself to the dentist and get a crown like nobody's business because these compassionate people gave me the support I needed to get over my fear. I've been going here for nearly half a year, on a journey to get all of my teeth fixed, and now that it's nearly complete I'm actually a little sad I'll only get to come every six months for a cleaning. If you're scared of the dentist but want to try again - Dr Eric Cheung is a little bit busy but he's very kind and respectful. His staff however are some of the best humans. The receptionist, the hygienist and the dental assistant all know me by name and have made me feel so safe! You guys rock!

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Atwater Family Dental Care

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Sparkling Whites - teethwhitening - Updated October 2026

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