If I could give less than one star I would. Do not buy from this store if you do not live in…read moreMadison County. Their service is non existent if you live further away. We have purchased several appliances from them. We were lucky not to have problems so far with the first two appliances we bought.Our last purchase was a refrigerator that did not work correct from the moment we plugged it in. When I called about it I was told I was out of their service area and they wouldn't do anything about it. No one tells you at the time of purchase about their service area restrictions. I was told to call the manufacture. It has been a total nightmare dealing with this. As of yet we still do not have a working refrigerator after 3 weeks. I will never buy another appliance from MidCity. Mary T.

we went specifically for a gas range. found the one we liked, they didn't have the color we wanted…read morebut could order it. We had no problem with that. the store owner assured us we would be happy and said we could pay half now and half when it came in. Got to the cashier and they asked for full payment. we waited. when there was no contact and the arrival date had passed we contacted the store. The person we talked to could not find a record of it having been ordered. We were told the person who does the ordering would call us the next day. Again we waited. We had to call, he was very nice when we talked with him and he said he would keep us updated. He did not. Finally, over two months after they took our money, we got a call that the stove was in. From there the service was great. The lack of effort and the incompetence has left a bad taste, therefore we will not be going back to this company for future purchases.

This is a ones stop shop. They can fix anything computer or network related. The techs let's just…read moresay the work on a much higher level than the other guys in town. I still call them even though I moved 900 miles away.

I had to take use this company because I live in the country and could not get anyone else. The…read moreinstaller put the main box off the last bedroom at the end of the house. I think he did it because it was the easiest place to install it. After we had it for awhile we decided it was not the best place to have the box. We went in and told them about it and they said they could move it for a small fee of $45.00. With all of the starting up fees they charge they still would want another $45.00 to move the box even if is was the fault of a very lazy installer. It is a rip off company and their internet is really slow. I am sorry we every signed up with them.

Be aware! I stopped by this store on a quick trip to…read moreNebraska to see my elderly father who is in the local Vets Home. He can't see very well any more and was wanting a phone with bigger buttons. I explained exactly what I wanted and was shown a phone that seemed like it might work. I said he is unable to travel to the store and would have to take it to him to show him. "Sure, no problem!" Well, it was a problem! I wasn't different enough from him current phone so took it back to the store. "Well sir, you opened the box, therefore we are going to charge you a $50 Restocking Fee". I tried to explain to Sarah and then Fred (who was supposed to be the manager) exactly what i told the original sales person but both kept saying, "oh i'm sorry but i can't do anything about it". So what should have been a good experience and a good deed for my father if it had worked out, cost me $50 for having the phone for an hour of time. Unbelievable! Please use this location at your own risk! They are scamming the public and have no issues doing it.

5 of the last 6 times I've been in this store I have walked out after 10 - 15 minutes because no…read moreone has so much as made eye contact with me. There can be 3 or 4 people working and no one will make eye contact, they don't say "hello," nor do they say anything such as "we will be with you as soon as possible." Franchised Verizon stores are not generally vey good, but this one wins the prize for worst customer service ever! This is a perfect example of why we use Verizon online or a Verizon owned store whenever possible. The owner(s) of this store need to invest in serious, hard core customer service training for the employees.