I had to take use this company because I live in the country and could not get anyone else. The installer put the main box off the last bedroom at the end of the house. I think he did it because it was the easiest place to install it. After we had it for awhile we decided it was not the best place to have the box. We went in and told them about it and they said they could move it for a small fee of $45.00. With all of the starting up fees they charge they still would want another $45.00 to move the box even if is was the fault of a very lazy installer. It is a rip off company and their internet is really slow. I am sorry we every signed up with them. read more