When you walk in to get 3 copies made on 11x17 paper and there are 3 people standing ("working") in…read morethe copy center and you are told you have to leave them and come back later to pick them up - shaking my head! No wonder there was only 1 other customer in the store! Definitely won't be in a hurry to go back in there. UPS Store right across the road made my copies and I was on my way home in less than 5 minutes, including the time it took me to drive over there from Staples. RIDICULOUS- poor customer to say the least! Wouldn't have given 1 star if it would have let me.

Store hours on Saturday are listed on door to open at 9am. Stood outside door until 9:07am when…read moreone employee open front door and said the store could not be opened until employees came to work. Said employees were calling in and that calls were made for other employees to cover the store. This wasted our time waiting for the store to open and then having to come back to find the one item we were looking for to be priced 15% higher than buying it online at Staples. Not sure if this is the case with all items, but I will not shop at the store again realizing this.

Went into the brand new location today, and it was great. Clean store, plenty of staff, and they…read moreare very friendly!

They are super friendly and helpful! Especially when busy! They keep us going!! Thank you!!!read more

Nice friendly service, quick and affordable work. Knows his stuff when it comes to computer…read moreproblems!

From the owner: Computer Repair Virus Removal…read moreNetworking Consultation Custom computer Building New system sales

TERRIBLE CUSTOMER SERVICE, DOESN'T SEEM KNOWLEDGEABLE…read more I took my computer here because the keyboard wasn't working. He had it for two weeks and I didn't hear anything so I called to check up on his progress (something I wouldn't think I would have to do as a customer). He answered me very dismissively and told me it was the motherboard and he'd give me a call when he found a replacement. ANOTHER week went by and I finally had enough and actually stopped in to check on it. He told me it wasn't turning on, but the battery was charging, and that he still hadn't found the part so I just took it back. Once home, I tried turning it on, and it started up completely fine. I get the feeling that he was just trying to get my money. If I could get it turned on and he said it wouldn't at all, did he even do ANYTHING to try and fix it, or was he just going to guess that was the problem and then order a part and have me pay him more money? And lets not even mention the three weeks I was without a computer and now I still don't have one because he gave it back to me in the exact same condition. When I asked him for my money back he was a jerk about it and wouldn't even consider the things I was telling him. He offered to take my laptop back, but why would I give it back to him for it to sit in his shop for ANOTHER three weeks or longer? Finally, when I realized he wasn't going to even give me a partial refund to help me out and make my experience with him a little better, I tried to walk out and he was still just yammering at me as I was leaving. He tried telling me that if he did "troubleshooting" (I use that term very loosely) on every computer that couldn't be fixed he couldn't run his business, but it seems to me that if you give your customers this bad of an experience, your business won't be very good either. Overall, this was a BAD experience, and a huge waste of time and money. I am very confident that ANYONE can find a better place to get their computer fixed.

wonderful experience. Service was top notch with friendly staff couldn't have been more pleased…read more They took my laptop found the problem and made necessary repairs at 1/2 the cost I had expected. I will always remember and trust them with any kind of service I may need in the future.

5 stars! They were extremely helpful when I stopped by to get some for remote work! Thanks!read more

I recently purchased a laptop, they did all the set up and transferred all my data at a reasonable…read moreprice and very quickly. Since my purchase I have had many questions, they have been so patient, kind and helpful. Very knowledgeable. Next on my list is a router and a printer! Thank you Connecting Point for taking the fear out of technology.

Unbelievable. I ordered a traxxas maxx from this company and in the description (which was also…read morepriced to include) the truck said it included the charger and battery completer kit. We didn't get those and she said she wasn't going to send us a free charger and battery because it wasn't her listing. Unbelievable. We were ripped off. DO NOT BUY TRAXXAS FROM THIS COMPANY.