Good store, great staff. Everyone is always friendly and helpful. The store is generally tidy as…read morewell. I wish for their hardworking staff's sake that the company would let employees enjoy the 4th of July with friends and family instead of forcing them to work by staying open. Others might be vastly different but I know I don't consider the 4th as optimum craft shopping time.

The manager isn't great. I needed to return a balloon pump I bought here that was $40. The pump was…read moresupposed to blow up 24 standard balloons and only blew up 11. Her only answer was that they can't accept the return once it's been used. How was I supposed to know that it didn't contain as much helium as it was supposed to? It's a faulty product, and I think that she just didn't believe me. I won't be back.

Dolores, Morgan, Michael, Tony and Cheyenne took great care of us today! We found great deals on…read morewaterproof click flooring for our bathroom, a ceiling fan for the bedroom, and a shower surround for a bathroom. They have appliances, lighting and about anything you can think of. Stop by!

Was at Stovers today and had a question about pricing regarding some pavers and if we purchased all…read morethat was in stock (5 pallets worth) would they consider discounting for bulk buying. The associate called the owner and the owner said, "No, in fact that he planned on going up in price by 25% per pallet the next week". So instead of giving a bulk price or just saying no that he could not do that he stated that he was going to raise the price by 25%. I am extremely disappointed in the unprofessionalism and the pressure tactics that were attempted to be employed especially being a long time customer for many large home improvement projects. Buyer beware as this was a shocking experience.

Alex provided an excellent buying experience from my initial call, to helping me walk through the…read morewasher I originally wanted and entertaining another and kept me on task with the original plans. He allowed me the time I needed to call my insurance company to make sure my coverage already covered surges and such. He set perfect expectations regarding scheduling and delivery. Alex was helping another couple that arrived before I did, yet seemed to share his attentiveness with us both equally and not taking anything away from the experience. There was ZERO pressure...just all information I could need and so being overwhelmed. He was knowledable and honest. It felt like he was more committed to the experience than the sale, annd he was personable annd candelid...and as a salesperson myself, I appreciated that. Speed Queen isn't the cheapest but its reputation is long-standing and I haven't bought a brand new washer in over 20 years. There's something to be said about buying Made In The USA and a 5 year warranty I feel brings comfort, pride, and value to the table. The daily delivery emails were great with as busy as I've been with work. I called back several times from both my work and personal phone to confirm the delivery window set for me and never got anyone on the phone. I got a call less than a hour before expected delivery and was able to pick up because I was at an appointment I had to move up to be able to make the delivery window work for me (which was established the evening before) and the person calling to schedule was curt and snarky, asking for the phone number on my file. I told him the work phone number he was calling was for scheduling because it was during work hours and the other number was personal. He acted annoyed that I didn't know which one was on my file when I provided both at the time of purchase and this is my first purchase from y'all. He told me my drivers would be at least half an hour early awouod only wait 15 minutes. I told him I moved a personal appointment to 9am once I received delivery window from 10-1, so would need them to keep the time they committed to. He seemed annoyed with that as well, although I told him I'd be home by 10 for the delivery. I was home around 9:40, with plenty of time. The drivers were kind, professional, and efficient and said they had a lot of deliveries which is why they were early. They didn't seem annoyed, and were wrapped up with my install by 10:05, so should technically still been ahead of schedule.

BEWARE! Dishonest. essentially scam artists. Lie about…read moredeliveries and refusex to issue refund for non functioning $2600 TV. Just awful people and business.

Danger. Danger. Set a budget, y'all, or your wallet will be hurting. Having recently purchased a…read morenew home, I am watching way too much HGTV and feeling like an invincible imposter designer. They have something for every room in your home, including trendy kitchen and bath gadgets that you didn't even know that you need to function. The store is well-organized and staff was friendly. Did I mention the prices? Home Goods is in the same family as TJ Maxx and Marshall's, so you know you're in for a sweet deal. I will also be coming here for seasonal items, as they have both decor and treats for every major holiday. I was able to find winter vase filler and a hard-to-find candy on the same visit.

It seems to be well run and well stocked. For me the selection is good and the store is both tidy…read moreand clean. Parking is easy and the store is a cool place to find those "Hard to find" things in life. The check out staff seem to be completely different every time I go in there so it's not a stable workforce by any stretch of the imagination. The prices are a little high for what I am looking for but the selection makes up for this. It's a nice addition to Oak Ridge.

For me, there's something magical about an old-fashioned hardware store, crowded with bins and…read moreshelves filled with a tantalizing variety of useful objects and whats-its, and staffed by people who seem to know where everything is and what it's all for. Downtown Hardware lacks the wood floors and high ceilings that I remember from the hardware stores of my childhood, but it fills the bill with its inventory and its staff. Best of all, it's efficient. When I need something specific, I can walk into the store, tell the young staff what I need, and be out the door with my purchase in roughly the same time it would take me to park my car at that big-box home improvement store that often doesn't even stock whatever it is I was looking for. Yes, I'm a fan, and I hope that Downtown Hardware stays in business forever.

Horrible customer service. They wasted two months of my time. Had my portable generator for 2…read moremonths . Every time I called, I was told they were checking this issue or that issue. I was told that a new carb kit had been installed and that they were going to have to order other parts. I finally picked it up yesterday after receiving no updates. I took it to J&J Small Engine in Clinton, Tn. He fixed the problem in one day. He told me that no new parts had been installed on my generator, as I was told. If you need small engine work, call John at J&J. 865-457-4159 I would put a zero rating if that was an option.

The ppl hers are very nice and very informative on new things that come in and donations…read more.. Awesome!!!

Getting expensive albeit slowly, prices now exceed every other thrift store in a 10 mile radius…read more Nice quality stuff, great layout and nice staff but no bargains anymore.

I called desperate for help on how to keep my pool and pool equipment from freezing. They were so…read moreincredibly helpful and gave me some great advice that out my mind at ease. I will definitely be visiting them come spring to get my pool equipment updated!! Thank you again for helping this new Tennessean get some peace of mind.

From the owner: Waterworks Pool & Spa has been servicing East Tennessee's swimming pools since 1987. Whether you…read moreneed installation, repairs, chemicals, liners or other services, we're here to meet your swimming pool and spa needs.

Hmmmm at the time of this writing, this Home Depot only has two and a half stars. But as you can…read moresee, I gave it 5 stars. Why is that? What prompted me to double the stars on my review? Well, read on and let me explain. My daughter and son-in-law were in the market for some railroad ties. They needed 10 to complete a project. I knew that they would have to make a number of trips with their vehicle to transport, so I offered to help with my vehicle, my Subaru Outback vehicle. I know, I know, lol, but let me continue. I asked the son-in-law, uh, how long are these railroad ties? Eight feet, he replied. How long?! 8 feet. Hmmm, do you have a tape measure? Yep, here you go. Well, my Outback measures just shy of six feet. The ties will have to stick out the back. I know, the "ties" as in plural. LoL, oh, it gets better. It seems that the local Home Depot in West Knoxville, was fresh out of railroad ties. But, Oak Ridge was flush with them. We'll just drive out there. So off we went, my daughter and I, in my Outback with an almost 6 foot cargo length, and my son-in-law in his Toyota Sienna van. Oh, did I forget to mention the van? The family van that transports 4 kids as well as the parents? LoL.... but wait, there's more. Oak Ridge isn't as close as I thought. About halfway there I asked my daughter if we had crossed the border into Kentucky! That got a chuckle out of her. Eventually we arrived at our destination, and into the vast warehouse we ventured. After perusing for awhile and not finding what we were looking for, we found a worker and he told us "you'll find the ties wayyy out on the edge of the property ". Why weren't they inside, we thought. We soon found out. Off we trekked to the edge of nowhere. Wayyyy out yonder to the farthest edge of the property. Well beyond where any sensible patron would park, or even think to hike. Binoculars would have helped us find these ties. These eight foot ties. Yes, these eight foot sticky ties. These eight foot, sticky, smelly, railroad ties. Boy did these things stink! No wonder they were stored on the south 40 acres. It didn't help that the days temperature prior to our visit reached triple digits. The stickiness and smell were in full bloom that early evening. So here here we were, thinking that we were going to transport these 8 foot, sticky, smelly railroad ties in our pristinely clean, fresh off the conveyor of Zips carwash vehicles, one of which an essential family vehicle, down the road to West Knoxville. Oh, another small detail that I forgot to add, each one of these suckers weighed 250 pounds! Some detail, huh? SMH...I was completely and absolutely oblivious as what to expect. Ha!!! All I wanted to do was help. LoL. So now what. It turns out that you can rent a flatbed and they'll load it. God only knows how it'll get unloaded! I guess, fortunately for me, my help is needed elsewhere. I'll have to leave this task to the son-in-law and his dad. They're troopers. They'll make it happen. I hope my daughter takes a video. All I wanted to do was help. Instead I learned a lesson, we all learned a lesson.... The ties that bind, are better left behind. There will be an addendum to this story. One that I'm sure Home Depot will be a major contributor to. Until then, they get my 5 stars, if only because they helped make for a fun story. Quick Tip: Lofty goals aren't that easy to reach. Especially when you're dealing with railroad ties. Eight foot, sticky, smelly, heavy, too big for passenger vehicle, railroad ties. I guess we should have been clued in if we had considered that these things have to be strong enough to carry the weight of 400,000 POUND LOCOMOTIVES!!! LOL, LOL!!! Believe me. We're not dumb. We were just too ambitious to the point of being clueless. I love my family.

KUDOS to James for providing supreme quality customer service! The selection and value for the…read moreChristmas tree for $24.96 was awesome. There is also military discount applied as well as Veteran's parking. The tree was a great value. For the price. I highly recommend all to come and visit to support this local business!