Have you ever stayed somewhere that picked a theme and then committed to it with the enthusiasm of…read morea Baptist preacher on Sunday morning? That was this hotel. My bride booked it because it looked a little quirky online. I approached the whole affair with some caution. Lately, a few Marriott's hotels have developed the unfortunate habit of looking better on the internet than they do when you pull into the parking lot. I feared this might be another one of those adventures. I was wrong. The theme was Georgia peaches, and they carried that peach wagon all the way across the finish line. From the fresh peaches waiting when we arrived to the peach sangria offered at check-in, they never missed a note. It wasn't gimmicky. It was thoughtful. The place was spotless. The corridors were clean, the elevator corners were free of the dust bunnies that usually reveal a hotel's true character, and the room was cool, comfortable, and as clean as a grandmother's living room before company arrives. The peach-scented toiletries in the bathroom were a nice touch, though they nearly had to compete with the professionalism of the staff. Everyone we encountered was pleasant, helpful, and seemed genuinely happy to be there--something that cannot be manufactured by a corporate training video. And then there was happy hour. My favorite hour. The rooftop bar was excellent, offering good drinks, good views, and a fine place to sit for a spell and watch the day wind down. When we left, I found myself doing something I don't often do with hotels these days: planning a return trip. I'd most definitely stay here again. Sometimes a place promises an experience. This one delivered it, peach by peach.

I spent a lot of time researching where to stay in Macon on the way back from TN. I ended up…read morechoosing Hotel 45, we were pulling a trailer with off roading equipment and the valet said they could park it. Now the actual lot is not fenced or gated, and in the area was quite sketchy. The hotel itself is modified well, the onsite restaurants are chic and the hotel is in a great walking distance to restaurants. The hotel is dog friendly with a $150 fee, which is pretty steep considering there is no actual designated dog area or amenities for them. Not to mention the hotel cost on a random Wednesday night for a double queen was around $300. Most of the restaurants and shops closed around 5 pm. There was no access to vending machines or snacks within a close distance. If you wanted anything it would have to be purchased through the upstairs bar. I will say the staff were welcoming and polite, but upon checking in we were given a room key that already had guests in the room. My son was the first to open the door and I can't imagine if he had walked into a room of a person getting changed..... so big mistake there. The rooms are nicely updated, I love SMEG appliances but our mini fridge was loud when the motor kicked in. It's no 4 seasons but probably the classiest establishment in Macon, GA.

We stayed here for three nights at Thanksgiving. I meant to book the Hampton Inn on Riverside Drive…read moreoff I-75 but mistakenly booked this one. We also got a room for our daughter and her fiancé. All together we paid about $1,000 for the six room nights. That's a lot for the quality of this Hampton Inn. We've stayed at dozens of Hampton Inns, and this one is below average. All the staff were very friendly, although some seemed incompetent. Our king accessible room was large, but the furnishings were way past their prime, and all the rooms apparently need to be refurbished. We also had a problem with ants coming up through the carpet squares. We reported this and asked for some ant spray, but we didn't get it. The breakfast wasn't up to par, with some of the dishes cold and nothing except the waffles were very appetizing. All in all I'd say you would be better off with one of the other Hampton Inns in Macon and environs.

The Hampton Inns and Suites in Macon, GA…read more My wife and I made reservations through Hilton Honors. The process was quick and easy, the representative was professional and when the hotel we requested was found booked he got us in one in the same area. The Receptionists at the hotel was friendly and welcoming. The lobby was clean and orderly. The room smelled fresh and freshly cleaned.

Great location for our recent visit and reasonably priced. The drive to downtown was easy and a…read moreshort ride. The pool and surrounding patio area was clean and towels were provided. Check in was easy and they utilize the digital key feature on the app. Breakfast is 15.95 and I did not find it worth the price. However, the coffee station was free. The beds were comfortable and we felt right at home. Sadly, the next morning my son found a cockroach in the shower which was disappointing. This tainted my view of the facility. I understand it's hot, summer rain can drive them "out" but I just don't want them in my hotel room. We were actually shocked to find it based on how great everything else was.

I've stayed at this Hilton Garden Inn a couple of times and overall, it's been a decent experience…read morewith both positives and some areas that really need improvement. On the plus side, the staff has always been friendly and helpful. Rooms have been clean, and the beds comfortable. I appreciated that the A/C worked well, and the common areas like the restaurant were clean and up-to-date. Breakfast was fine -- they offer both a buffet and cooked-to-order options. It wasn't extraordinary, but it was good and did the job. I didn't use the pool, but it looked well-kept. My main complaint is with the bathrooms. On my last stay, it was clear that there was mold that had been painted over. I could actually smell the paint and see the mold starting to come through again. On top of that, the bathroom fan didn't work, which only makes the problem worse. While housekeeping does a good job with day-to-day cleanliness, the bathrooms really need a full renovation instead of temporary cover-ups. If those issues were addressed, this would be a solid and reliable hotel stay. Until then, I'd say it's "okay" but not up to the standard I expect from Hilton.

This inn was so nice, we stayed an extra night. Our first room had an issue with the TV so they…read moremoved us to an even bigger and nicer room with no questions asked. The staff is so friendly and accommodating. Everyone we met there was excellent- the housekeeping and the grounds crew etc, just excellent. We stayed in two different rooms and both were very nice. Free breakfast souflee with coffee was excellent. Can't recommend this inn enough, we really loved it!

Had a fantastic two nights here. I highly recommend staying at the Inn. Great staff, lovely…read moreaccommodations and Mascon is fun to explore! Staff will give you great suggestions of restaurants and things to do.

What a great surprise! Had no idea what to expect. Quality accommodations in a great…read morelocation...close to Grant's, Capitol ... H & H. Highly recommend!

Came here to Quill at The Woodward Hotel and loved it! It was a quiet night so it was just myself…read moreand a couple of friends. I tried the Dear God cocktail and loved it! A friend had an old fashioned and the A Certain Slant cocktail. He enjoyed both. One friend was alcohol intolerant and tried the Blanche Dubois which they enjoyed immensely. The vibe and aesthetic are cozy and elegant. Service was fast and welcoming. It took a moment to find the entrance. Though we did miss the initial sign pointing in the direction of the bar and then the bar sign hanging from the side of the building itself. The entrance is located directly to the right of Tokyo Alley. Loved the outdoor space walking up to the entrance itself. This could be amazing for warmer temperature days. Will be going back for sure!

Outstanding hotel experience! Nice location, beautiful grounds and the most delightful staff! The…read moreroom was very clean, the beds were comfortable and it was a great one-night stay. Hats off to Patricia at the front desk! Super friendly and kind. I highly recommend this hotel! This TownePlace Suites in Macon is what all hotels should aspire to be like! Well done!

First off it was 23,000 points to stay here. Plus $175 for 2 dogs. That to me seemed steep for…read morethe dogs considering we stayed at an element for $100 for the dogs. It goes downhill when we walked into the room. The smell hit you in the face - almost smelled like it had been smoked in previously. Even the towel smelled when I dried my face on it. It just felt smelly and dirty . The room felt really crowded for a towneplace. Very disappointed. Will not stay at a towneplace again. Didn't even feel like I was in a Marriott.

I don't know why everyone rates this hotel so low. The staff up front and in the restaurant were…read moreSTELLAR, and the food was very good. I cannot speak highly enough of the staff and if I lived in town, I would eat here regularly. As to the actual hotel, This looks to have once been a Courtyard that they just haven't updated. The rooms, bar, restaurant, indoor pool, etc all remind me of a courtyard, but everything needs to be replaced. For example, our room was a typical, comfortable courtyard room BUT the bathroom door had water damage, as did the edge of the mirror. The chairs in the restaurant were unique, boutique type chairs, typical of courtyard, but they were a little dingy. BUT i feel like the lower nightly price reflects that. We will absolutely stay here again if we are in town. Side note: it's only 5 minutes from the Ocmulgee Mounds National park which is an absolute must see if you love history and/or nature trails.

I bet this property was very nice back in the day. Unfortunately, the current management has…read moreallowed it to decline to what feels more like motel status. The entire property is worn, run-down, and in need of significant attention and maintenance. The carpets and walls are dirty, there are areas of what appears to be mold, and the property generally feels unclean. The common areas aren't maintained any better than the guest rooms. During my stay, I haven't seen anyone vacuum, sweep or mop the floors, clean the glass, or perform much routine cleaning at all. I travel roughly 100 days a year and frequently stay at Marriott properties, so I'm genuinely surprised that a property in this condition is operating under the Marriott name without intervention from the parent company. Perhaps corporate leadership is unaware of how far this location has declined, but it's time for someone from Marriott to visit this property and see its condition firsthand.

It's a hybrid of old and new- the lobby is nice and clean along with the wonderful customer service…read moreat the front desk. The girl checking me in was lovely. We picked this place because it was close to the freeway, many other places and pet friendly with a minimal fee per pet. $20.00 per pet is the most reasonable I have come across when traveling with the pups. Bedding could use a good wash. The fixtures, chairs, towels, doors etc could use a good coat of fresh paint. Loved the faux wood floors versus carpet which usually creeps me out in hotels. The room is a hybrid of so- so updates with some things sticking around from the 80s. Didn't stay for the ambiance- just needed a place for the night and a reasonable pet fee. Breakfast in the am. Prices were decent for what it was. Outdoor pool.

We are beyond frustrated with how we were treated regarding our stay and cancellation. On Tuesday…read moreevening, May 5th, we went directly to the front desk IN PERSON to cancel the final night of our reservation for May 7th. We spoke with Megan, who told us the cancellation had been "released on their end" and specifically instructed us to contact Hotels.com for the refund because the hotel had already handled their side. Now Hotels.com is claiming the hotel NEVER canceled the reservation, and when we called the hotel back, we were told there are "no notes in the system" and apparently no record of the conversation at all. Trying to resolve this with Hotels.com and the hotel has been a nightmare. Multiple calls, being transferred around, language barriers making communication extremely difficult, endless "so sorry for bad experience" responses, yet absolutely NO actual help or accountability from either side. The hotel says it wasn't canceled, Hotels.com says the hotel never notified them, and meanwhile the customer gets stuck paying for a room they canceled TWO DAYS EARLY in person. Beyond the cancellation issue, the stay itself was not pleasant. The beds were hard as a rock and incredibly uncomfortable. The bathroom was so tiny you could practically touch the door while sitting on the toilet. You had to walk to another building entirely just to get breakfast. To top it off, the toilet clogged during our stay and nobody could even bring a plunger until the next morning. Overall this was an extremely frustrating experience from start to finish, with poor communication, poor customer service, and zero accountability. We absolutely would not stay here again and would strongly recommend others think twice before booking here, especially through Hotels.com.

Located in Hotel Alley among many hotels here in Macon. Clean, modern, comfortable room with good…read moreworking A/C controls. Usual comfy Hilton bed. Abundant lighting for reading and outlets for charging. Kitchen for extended stay. Sofa seating area. Many nearby restaurants including 2 within walking distance. Complimentary buffet breakfast. Small Gripe: 1) Complimentary breakfast ain't what it used to be. This property only, or all Home2 Suites? And 2) work chair in need of repair/replacement...see pic

We only stayed one night. The room was just what we needed. I was happy to see that everything was…read morevery clean. We had excellent service upon arrival. We got in really late and we were all super tired but the gentleman working the front desk was so friendly and helpful. The only reason I'm giving it a four-star review instead of a five-star is because I think the breakfast was pretty bad. If they could up their game there, they would absolutely get a five-star review.

A top-notch stay from start to finish! Friendly service, a clean and comfortable room, and a great…read morebreakfast with plenty of variety--including yogurt options and small Silk beverages. A very kind staff member even checked in with guests during breakfast to be sure everyone had what they needed. We stay at Hampton Inns often, and this one really stood out. 10/10!

A very kind staff. The facility seemed clean, but the furniture and carpet was worn. We stay in…read moreHampton's continually- this was average at best. The hotel was easy to get to off the interstate.