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Los Angeles, CA

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Review Highlights - Spalding Mortuary

“Kathryn Spalding & the Spalding staff for guiding me through this emotionally challenging time.”

Mentioned in 2 reviews

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Chavez Funeral & Cremation Services

Chavez Funeral & Cremation Services

(64 reviews)

Sonia was the funeral director who helped my family through one of the most difficult times in our…read morelives following the passing of my mother. From the very beginning, Sonia was compassionate, professional, and incredibly easy to work with. There was an error on my mother's death certificate from the hospital, and Sonia went above and beyond to help us get it corrected and ensure everything was handled properly. She gave my family and me the time and space we needed to grieve while she took care of all the details surrounding the services. Throughout the entire process, Sonia communicated clearly, kept us informed, and made sure everything was handled with care and professionalism. Her compassion and dedication truly made a difficult experience a little easier for our family. I would highly recommend Sonia to anyone in need of funeral services. We are extremely grateful for everything she did for our family during such a difficult time.

During one of the hardest moments of our lives, the team at Chavez Funeral Home & Cremation treated…read moreme & my sister with kindness, compassion, and respect. Losing our father is devastating but Sonia made our decision making easier with her grace. A very special thank you Sonia, who was truly amazing throughout the entire funeral arrangement process for my father. She was incredibly communicative, patient, and never once made us feel pressured into making decisions. She took the time to answer all of our questions, guided us with genuine care, and helped make an overwhelming experience a little easier to navigate. We are deeply grateful for the professionalism and heartfelt support we received. Thank you for helping us honor my father's life with dignity and compassion. We will always remember your kindness.

Always There Funeral & Cremation Services

Always There Funeral & Cremation Services

(67 reviews)

Northwest District

A dear friend passed away and in search of local cremation services I found Always There Funeral…read moreService in Burbank. From the very first phone call they were kind, patient and professional. The ashes were shipped out of the country and they handled all of it. They communicated each step of the way (even tracked the shipment and notified me when it had arrived). They made a very difficult process easy and comforting. I would highly recommend Always There Funeral Services. I hope I do not have to reach out to them again in the near future but when the times comes I will be reaching back out to them.

I cannot thank Pierre, Vahik, and the entire team at Always There Funeral Services enough for…read moreeverything they did for our family. When my father-in-law passed away in Orange County, our wish was to bring him back to his homeland, Iran, to be laid to rest in his hometown. Pierre helped us from the very beginning with incredible kindness, compassion, and respect. He quickly arranged transportation from Orange County to their facility in Los Angeles and made sure my father-in-law was treated with dignity and care. For the remainder of the process, I worked primarily with Vahik, who handled the extremely complicated international arrangements, permits, documentation, and transportation. Communication was always clear and transparent, and we knew what to expect every step of the way. When political developments unexpectedly suspended flights into Iran while the journey was already underway, Vahik and the team did not give up. They coordinated new documentation in Turkey, found an alternative route to an airport near the Iranian border, and arranged ground transportation so our family could receive my father-in-law and finally bring him to his hometown. During one of the hardest times in our lives, they took an enormous burden off our family. Their compassion, professionalism, communication, and determination to find a solution were truly exceptional. Most importantly, they helped us fulfill our final wish for our loved one and bring him home with dignity. Our family will always be grateful to Pierre, Vahik, and everyone at Always There Funeral Services. I highly recommend them, especially to any family facing the difficult process of international transportation and repatriation of a loved one.

Angelus Funeral Home - A true Marine; thank you for you service D'andre!

Angelus Funeral Home

(54 reviews)

Baldwin Hills/Crenshaw

I went for first time to a viewing at Angelus Funeral home. Inside the place is clean and very…read morenice. The follow COVID19 safety standards. All the employees are wearing mask. They offer mask if you don't have one and prefer to wear one. They also have hand sanitizer. The chapel inside was very nicely decorated and the furniture was elegant and comfortable. The restroom facilities are very nice and clean. Very organize and plenty of parking.

Could not have had a worse experience, which I should have anticipated considering when my father…read morepassed 3 years ago and they tried to convince my sister and I that our father was over 6'5" and would need an oversized coffin which was substantially more expensive than a standard coffin as well as overheard two employees complaining how slow my extremely old grandma (with a cane) was walking down the aisle during the service and how it would never end. Below is the SHORT version: Angelus was called to pick my grandma up after she passed from her home (less than 1 mile away) and charged $600 which I felt was beyond ridiculous. The burial was being paid with a life insurance policy and as beneficiaries (sister and I) of said policy we were sent a document to be signed that needed to be notarized so insurance could pay Angelus directly. The document had items listed in it regarding her estate that we had no knowledge of (we were not trustees) so we let Angelus know they would need those removed before we signed a legally binding document; otherwise, we would have to have insurance pay us directly and then pay them. The items could not (or would not) be removed so we let them know how long it would take to get the money from insurance. Angelus proceeded to be in contact with other family members to pressure us to sign the document. I would have been happy to pay out of pocket but I don't have 10k laying around so we needed that insurance money (which was 10k). After the attempt at manipulation I was very suspicious and went over the burial contract again where I realized there was a general charge of $5,000 for "cemetery charges". My sister called asking what "cemetery charges" were and she was told it was for digging up the grave/burying my grandma; it was so high because she'd be buried with her mom and they would need to dig my great grandma up, dig deeper so they had enough room for 2 coffins, and then bury them both. I was thankfully able to find the plot number of the grave my grandma had purchased decades ago THROUGH Angelus and, lo and behold, when confronted with that plot number, her actual grave was miraculously found and "cemetery charges" dropped by almost half. They tried to say that the purchase was so old and hadn't been imputed into the new computer system but are you really expecting me to excuse that people purchase plots decades in advance and you're not going to keep your records up to date? That's literally your job. You sell people plots and then not keep track of it? Angelus at one point threatened my sister that we'd start being charged a daily fee for housing my grandma if we didn't choose a burial date (which my sister had already done). When my sister confronted our contact on this and told them if that's how it would be then they could redo the contract for the cheapest immediate burial, their tones changed. I find it funny that they tried to make it seem like we didn't care because she was there for 5 weeks yet they hadn't said a word when my dad had been there just shy of that long (he died a few weeks before Thanksgiving and a lot of out of state family asked us to wait to have the funeral until after Thanksgiving so flights weren't so expensive). Everything was finally settles and the DAY we were paid by insurance, they were paid. This place is an absolute scam and I wish I could write the novel that's deserved to be written about all the other things we went through between my dads and grandmas death. Had her plot not already been purchased, I never would have chosen them.

Natural Grace Funerals and Cremations

Natural Grace Funerals and Cremations

(83 reviews)

Brentwood

AMAZING experience during one of the most difficult times of my life. Shari, the owner of Natural…read moreGrace, was incredibly compassionate, helpful and respectful through the entire process. I was comforted mentally and emotionally from the moment I contacted Shari regarding my mother's cremation. They patiently were on hand to respectfully transport my mother from her apartment and were on hand to help with all the final arrangements. Shari was even gracious enough to deliver my mother's ashes to me in person in a beautiful wooden urn in time for us to place her into her niche at the cemetery. No one wants to think about the time when we have to figure out what to do when a loved one passes. But in one of your most difficult and challenging moments, Shari and her accommodating and helpful team were itruly heaven sent! Thank you so much Shari, Tawny and Gabe for everything. You are so incredibly appreciated.

I want to express my heartfelt gratitude for the tender care and compassion NATURAL GRACE showed my…read moremom and our family during such a difficult time. A special thank you to Ron and Yvette for their gentle presence when they came to our private home -- their kindness and willingness to share their own story of loss brought comfort and connection when it was most needed. I am also deeply grateful to Shari, who went above and beyond by keeping our family updated throughout the process. Her thoughtful communication and the photos she provided for verification gave us reassurance and peace of mind during an emotional time. The Level of Care, Integrity, and Attention to Detail from your entire team at NATURAL GRACE reflects a standard of service that is truly Exceptional and Increasingly Rare. You not only handled everything with professionalism, but with genuine heart -- something that cannot be taught or measured. Please know how much NATURAL GRACE's dedication meant to us and how grateful we are for the way you honored my mom with such respect and grace.

Holy Cross Mortuary - Rita Hayworth

Holy Cross Mortuary

(95 reviews)

Came here for a funeral of a woman I never met, and couldn't point out in person if my life…read moredepended on it. But she was someone who looked out for a family member dear to me on an overseas trip. That simple act of kindness has me here alongside my family to pay my respects. This Catholic mortuary and cemetery is among the nicest and well kept throughout the entire LA Archdiocese. And for the vast majority of New Orleans and Louisiana expatriates whose families bought plots or spaces and chose not to return to "the boot", this is where they are mostly placed to rest.

The grounds are peaceful and beautiful, but unfortunately, my experience with the staff and…read morecustomer service was extremely frustrating and made an already difficult time much harder. This was my first time handling the death of a loved one, and I obviously had no idea how any of this was supposed to work. What I needed was someone to clearly walk us through the process, tell us what was needed and when, and make things as easy as possible. Instead, it often felt like the staff knew their own process but expected us to somehow know it too. Communication from the administrative staff was inefficient and strangely impersonal. Emails would begin with things like "Hi Family" and "Sorry for your loss," but the actual interactions rarely felt particularly compassionate or thoughtful. My mom and I were asked to come in person multiple times without a clear explanation of what each appointment was for or why we needed to be there. At one point my mother was in the hospital, and I finally said that whatever still needed to be handled would have to be done by phone or email. One of our appointments lasted more than three hours. I genuinely could not tell you why it took that long, other than the staff member helping us repeatedly leaving the room to go to his computer and then coming back. After spending all of that time providing information, some of it was entered incorrectly, resulting in errors on my father's death certificates. When I flagged the errors, I received no response until I finally cc'd the entire team. The staff member then texted me separately, apologized, acknowledged the mistake and said they would correct it. After that, I heard nothing. I followed up repeatedly by text and email with no response. Nearly two months later, I finally called for an update. Someone else told me the corrected certificates had "just come in" and would be mailed to me. The original staff member did not even get on the phone. After two months without any communication, that response was incredibly disappointing. Mistakes happen, but there should be some accountability and follow-through when they do. The final frustration came on the day we interred my father's ashes. I had confirmed the date and time in advance. When we arrived, there was no one there to greet us and no sign with my father's name or anything else indicating where our family was supposed to gather. I saw a tent farther away from his gravesite with other people sitting underneath it, so naturally I assumed it was for another service. We had family who had traveled from out of town, including two people in wheelchairs who needed a place to sit and shade. I was already extremely emotional because I was there to bury my father. I called the mortuary, upset and panicked, and explained that I could not find where our family was supposed to be. I was simply told, "It's set up, just look around." When I explained that there were already people sitting under the only tent I could see, I asked someone to please come out and help me. It took quite a while for anyone to arrive. When someone finally did, rather than calmly explaining that the other people had simply sat under our tent by mistake, his demeanor made me feel as though I was being unreasonable for not understanding what was happening. That interaction really stayed with me. I had never buried someone I loved before. How was I supposed to know that the tent for our family would not be particularly close to my father's gravesite, that there would be no identifying sign, or that people who were not part of our service might be sitting there and we would need to ask them to leave? At nearly every stage of this process, I felt like we were expected to understand procedures that had never been explained to us. Families dealing with a death are grieving, overwhelmed, and often navigating all of this for the first time. Clear communication, organization, compassion and follow-through should be fundamental. The grounds themselves are lovely and I am glad my father is resting in such a peaceful place. I just wish the experience of getting him there had been handled with much more care, especially considering the price of everything.

Spalding Mortuary - mortuaryservices - Updated October 2026

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