In November 2025, my former husband passed away. His recent widow retained Harrison-Ross' Compton, CA office to make the arrangements for his funeral service.
I understand that in Harrison-Ross' Mission Statement are phrases - 'dedicated to providing you compassion, professionalism, dignity and respect for all people in their time of need.' However, in my opinion, this statement must apply if you have purchased their entire funeral package, from plot, casket, service and internment.
The funeral service was held at the Church my former husband attended. The area in front of the entrance is sloped and not very large. The parking lot is behind the church. On that day, there was no parking places on the front or side street, because the church is in a residential area. Inside the church, near the casket, there were three beautiful flower arrangements. A standing flower spray, a flower cross and on the casket, a flower spray. His service was very uplifting. What followed next, however, was utter chaos.
I've witnessed, from funerals I have attended, that after the final processional goes outside, people would usually gather to talk and console the bereaved. After the coffin had been put in the Hearst and before it was time to leave; a motorcycle escort officer would announce that anyone wishing to follow the Hearst to the cemetery should go to their cars. A car funeral sticker would then be handed out, if you had not received one when you parked. As I went outside, I noticed the Hearst was parked a little past the church's front entrance. I could not see if there were any cars or motorcycle escort vehicles in front or on the side of the Hearst. There was a lot of noise from people talking, that I barely heard a man saying that they were leaving soon. My son saw a man in a yellow vest handing out funeral car stickers - with no instructions at all. My family, in four cars, plus a few other cars lined up to join the procession. When we got to the main street in front of the church - no Hearst and not one car was on the street - it was entirely empty. Unbelievable!!
I later found out that the floral arrangements - the cross and the standing spray had been dumped on the street curb. My former husband's widow was told that 'they don't take flowers.' His sister-in-law missed the internment because she was picking up the 'thrown out' flowers and putting them in her car. Even the casket spray was discarded after the cemetery service (I looked but did not see it). No one, not even his widow, had a flower to take home as a remembrance.
What started out as a day of anticipation and of closure ended up one of disrespect, confusion and outrage. read more