Kelly used her expertise to provide a rejuvenating Swedish massage for me. She was professional,…read morelistened, and responded to my concerns. Michael the receptionist did a great job referring me to Kelly. The office and rooms were pleasant and clean. I highly recommend Zen!

Kelly was great. I have had many massages but this was my first hot stone massage. I will…read moredefinitely get another one.

Really pleased with my experience for a hair cut and blow dry. I took a chance in a new stylist…read moreafter reading the bios on their website and she was amazing! I went from long hair to short. She was confident and offered great suggestions. The wash and scalp massage was incredible! So happy with my cut. I booked a color appointment in a month!

Once again, I'm leaving this place disappointed. Not with my service, because the stylists &…read moreaestheticians are ok, but the front desk is a hot mess and make for an incredibly bad experience. In January, they were running a promotion for the spa - spend $50 in Jan redeem for $100 in March. So at checkout I asked about it and said, "let's do it." I asked to go ahead & book the service. I paid the $50 and booked a facial for March. Never had a facial there. Don't know the people. Just wanted to use my promotional balance. Well, conveniently I was booked with someone who did not qualify for the promotional balance. Didn't find out until it was time to pay in March after the service was performed. So I paid $250 for a 30 minute service that should've cost me $150. On a previous trip, I spent THIRTY ONE MINUTES booking a next appointment for a highlight. Not 31 minutes waiting, 31 minutes booking. It literally took her that long to find a time that worked with my stylist 3 months out. The front desk staff is totally incompetent and the business doesn't operate with integrity. So disappointing.

Teresa was terrible, she was not respectful, did not listen when I asked for her to not be so rough…read moreand spewed hateful remarks assuming I aligned with her discriminatory views

I got a facial and massage. My facial was nice. I however will never get a massage from them again…read more I opted for a therapeutic massage. I was asked to say if the massage became painful and was over 5. I continuously had to tell her that it was too much and painful. As soon as she would lighten up she would go back to an intense and almost unbearable pressure. The entire massage and following I felt as if i was being lectured on mechanics of the body, and what I needed to do differently. It's not that I mind helpful advice but this woman seemed as if she simply wanted to boost her self esteem with her vast knowledge. I ended up being in more pain than before the massage and even felt bruised and sore to the touch. I attempted to contact them through there website to let them know this before writing my review. I never heard back from anyone.

I love this Spa! All their services are great and CJ does wonders with my hair! The girls are nice…read moreand I really look forward to my appointments!

David is an exceptional massage therapist. He is professional, attentive, and incredibly skilled at…read moreidentifying and relieving tension. Every session feels customized, and I always leave feeling relaxed, refreshed, and pain-free. The atmosphere is calming, and David truly cares about his clients' well-being. Highly recommend to anyone looking for a top-quality massage experience!

I had another great experience today with Travis my massage therapist. He is truly AMAZING! I…read morealways compliment him on his extra attention to my neck and shoulders. I work a desk job and I so much tension in my back and neck area. This time I request a 90 minute message instead of my normal 60 minutes. During my session Travis mentioned trying their new LED light bed for my back and knee tension. He said overtime it helps the muscle pain and inflammation. So during my check-out the Manager acre gave me a complimentary hour to try out the new Light Stim bed. It took a moment to get comfortable on the flat plastic bed. You're giving goggles to protect your eye which is good. I completed 15-20 minutes faced up and then the same faced down. If you're a woman it's a bit uncomfortable laying flat on your chest but I managed to adjust. I may give this another try but it's nice to have options at the spa.

Rae is excellent as an all around therapist and can address whatever issues you may have! I will…read morebe going back.

A very peaceful place to relax your mind and body in a convenient location…read more Alicia T. has a very good understanding of anatomy and will work your aches and pains until you feel like a "new person" and totally rejuvenated by the experience. Her therapy techniques will vary based on how one is feeling. I have been going to Alicia for at least 3 years and the sessions have always helped me: she has done deep tissue, Swedish, feet reflexology and cupping - All equally and wonderfully applied in a holistic approach. She is a caring person who wants to help her clients feel good (or better) and to top it off, she is interesting, professional and has a good sense of humor.

I just had my first massage at the new Mooresville location. I previously visited their location…read morein Cornelius and always had a good experience there. The new location is easy to access with plenty of parking. The inside space is well appointed, quiet and relaxing. The staff is very friendly and makes you feel comfortable. I highly recommend my therapist, Ian. I have chronic tension in my back and I left feeling 1000 times better than when I walked in. I've had massages at high-end spas over the years and they don't even compare to the results from Serenity Now. It's clear Ian and the other therapists are very skilled at true therapeutic massage. Highly, highly recommend Ian and Serenity Now.