I love coming here and always leave feeling so well rested and taken care of. From the management…read moreto the staff, everyone is so kind and attentive which completely elevates the experience. This place is such a treat. Can't wait to be back!

The management is not able to accept constructive feedback! Don't waste your money here ! It's not…read moreonly me , I've been in contact with other members that used to visit Spavia and they too say it's not the staff it's the management. I took them to BBB and the continue to decline my refund on $$ . They have banned me from going there , mind you because I have a 3 star review and provided constructive feedback! However , they expect me to " gift my gift cards" to my family and friends -just a matter of time for those that go there to stop going there! Save your money and go elsewhere !! If this company can't take a 3 start to improve their customer service with their patrons don't waste your time !! I have seen other posts from other companies with negative or constructive feedback where the customer is using explicit language, however, the company acknowledges the feedback and learns to take it in , they don't bully people over yelp or personal emails . No wonder they have a huge turnover!! Look at who's running the place !

Absolutely loved it here! I went with my boyfriend it was clean very quiet and overall just a very…read morewonderful relaxing experience. I definitely will be coming back!!

A hidden gem! We…read morecame around 5 PM on a Saturday and only waited about 15 minutes for a private tub to open up, which was much quicker than we expected. The walk to our tub was one of my favorite parts. The garden-like pathways with all the trees and flowers made it feel like we had left the Bay Area for a little while. It was peaceful and had such a relaxing atmosphere. Our private tub was surprisingly spacious and included a changing area with a bench, mirror, hooks, and even a shower, which was a nice bonus. We were also happy that our tub was open to the sky instead of covered-- it was so nice being able to look up at the clouds while soaking. I can only imagine how beautiful it would be at night under a clear sky full of stars. We came because we were incredibly sore after some intense workouts, and spending an hour here was exactly what we needed. It was clean, private, relaxing, and absolutely worth the money. We'll definitely be back!!!

Came here on a whim Monday morning for the first time. My sleep has been awful and my body was…read morepaying the price so I was lucky to be able to walk in and immediately be seen by Nicole without an appointment. Nicole definitely knew what she was doing! I did the 60 min deep tissue. She was very strong and attentive. She immediately found all my knots and some tight spots I didn't even know about. She recommended next time to do 90min and that I would see the best therapeutic results with a massage every 2 weeks. I would come back again and see Nicole! I do wish there was less sound bleeding and maybe the ability to turn the lights down lower/music up a little, but otherwise I had a great experience.

The reviewers got it right on this one. Whoever recommended Mandy... THANK YOU! Mandy is absolutely…read moreamazing and I feel so relaxed and refreshed after my massage. She literally got every knot out of my body. I wish the rooms were a little more sound proof as I could hear phones ringing and people talking throughout my massage, which was not ideal, but overall I would still recommend this place!

Book Tony. That's it. That's all. That's the review!!!…read more I typically visit every three months for an 80-minute hot stone massage and was previously seeing Gabe (unfortunately, he's no longer with Woodhouse). Gabe was fantastic--he always listened to my needs and paid extra attention to the areas that needed it most. This time, I was paired with Tony and OMG--he was amazing! You know a massage is good when you catch yourself snoring? That was me, LOL. Tony provided the perfect amount of pressure and, like Gabe, really listened to my concerns and focused on the areas I needed most. I left feeling completely relaxed and refreshed. Highly recommend!

I visited Woodhouse Spa Walnut Creek on Sunday, July 19, with a friend. I had a facial, and my…read morefriend had a massage that I had purchased as a birthday gift using an online gift card that I purchased in October of last year. Both the facial and the massage were enjoyable, and we were happy with the services we received. Unfortunately, the experience at the front desk completely overshadowed our visit. When we checked out, my friend was told she owed the full amount for her massage. I explained that I had purchased the online gift card in October of last year. The front desk immediately asked for the confirmation email. I explained that the purchase had been made months earlier, I no longer had the email readily available, and that when I called before our appointment, I had been told we did not need to bring the confirmation because they would be able to look it up. Instead of trying to help, I was told that wasn't how they handled gift cards and that they had no way to look it up. Rather than feeling supported, the interaction became unnecessarily uncomfortable and felt more like I was being questioned than assisted. The staff came across as rude, disorganized, and unprofessional, showing very little interest in finding a solution. Ironically, after insisting they couldn't look up the gift card, they eventually searched under my name, even though the gift card was for my friend, and found it. Then, after processing everything, they initially told my friend she still owed $100. When I said I would pay it, they responded, "Oh, sorry, correction, you actually have a $100 credit." That level of confusion only reinforced how disorganized the checkout process was. When it came time to pay for my facial, I was then asked, "Would you like to just do the customary 20%?" Rather than presenting tipping options or allowing me to decide for myself, the question felt presumptive and added to the uncomfortable experience. To top it all off, immediately after everything we had just gone through, we were asked if we'd like to rebook another massage. After the experience we had at the front desk, it felt completely tone deaf. There was no genuine apology or acknowledgment of the inconvenience. The treatments themselves were good, but customer service is an important part of the overall spa experience. Unfortunately, the disorganized, dismissive, and unprofessional interactions at the front desk overshadowed what should have been a relaxing day. I hope management takes this feedback seriously because the quality of customer service did not reflect the quality of the spa treatments.

This has been my go-to spot for years! Appointments are easy to come by and I can get a 2 hour…read moremassage combo for ~$100 (1 hour foot; 1 hour full body). Bring cash for better pricing. Keep in mind that is not your typical massage place. Foot massages are done in a big open room with space for 10+ people. They usually separate you a bit if space allows. Full body massages are done in private rooms.

3/5 I booked a combo…read moremassage (60 mins foot, 60 foot body) experience. When I arrived the front desk was empty and a very confused woman came out and asked if she could help me. Weird since I booked an appt but whatev. They then took me to the foot massage room which was empty. An older gentleman was to help me for my foot massage. This is where it gets ho-hum. He went to get the pot of water and put my feet in the water (he didn't ask if the temp was okay or anything). He then went back to chit chat for a bit before taking my feet out of water, wrapping them both up and putting them on the ottoman and leaving to dump the water. I then put my airpods in and waited. And waited. 5 mins later he came and started on the massage. The massage honestly was more like a rub. I felt like he was scratching me from time to time. He also didn't speak English and when I asked him to give firm pressure he completely stopped and had to go get someone to translate. However he still didn't give stronger pressure. OMG. I just tried to relax but it wasn't fulfilling. It was also cold in the room. He also didn't touch either of my big toes or massage them out. WEIRD. After this foot rub, he then told me "Ok full body" and didn't say anything else like where I was going or what. At this point I was so confused but I asked for a female for the full body experience. When I went into the room it was COLD and BRIGHT! The woman didn't ask anything about pressure or no no spots or anything. It was so cold in there. She also applied cold lotion - geez. The massage was just okay. Overall my experience was so so - I wish they would have known I was coming, had dimmed the lights, have staff that speak fluent English so we can ask for things to the actual masseuse helping us and that they would use warmed lotion and have the heat on, on cold days. Also a massage is not a RUB down. A 2 hour massage should elicit a nice nap, and feelings of relaxation not uncertainty when you are finished. I tipped 18% and the guy at the counter looked at me weird, as if I left $5. I was turned off completely by this attitude. They assume they are doing a good job maybe? I don't know if I will be back. There is hefty competition in the area and I don't know if its worth it.

I absolutely love the new location! It's right off the freeway, which makes it incredibly easy and…read moreconvenient to get to--especially since I'm driving from 45 minutes away. I've been coming to Jana for over 12 years, and her products and services are still top of the line. Her work is always meticulous and superb. One thing you can consistently count on is her precision and attention to detail in everything she does. From waxing to facials, she delivers outstanding results every time. Highly recommend!

My previous cosmetics specialist moved out of state and I was lucky enough to find Jana's Spa. Very…read morepleasant place, relaxing music. My go to place from now on. I wish had discovered her place much earlier. Highly recommended. Ask for specials.

Book Alisa for deep tissue massage! She sounded concerned for me the moment she touched my back…read moreknowing right away how tight it is. She worked on those knots like it owed her something. If you're looking for someone that can put a lot of pressure specifically to relax tight muscles or knots, I highly recommend Alisa.

Had a wonderful massage from Vicky. She worked on getting the knots out of my shoulder/upper back…read moreand then gave me a fantastic scalp massage. The spa was calming, clean and welcoming. It was a great experience and I'll be back soon.

I've been hear a few times. Great place considering the proximity to my home and very affordable…read more Average massage quality, friendly staff, easy to get an appointment. Sometimes can be a bit noisier than I like. All in all a great value. I'll be back regularly. This another place I would give a half star more than I am able.

My regular massage therapist moved away a while ago and I've been trying different places until I…read morefound Pleasant Day Spa, and now I don't need to keep looking anymore. The prices are very reasonable and the facility and the people are quite nice. I've now had two full body massages with Lulu and she is fantastic. She was very thorough and when she found the knotted up muscles and tension areas she expertly worked them loose with a minimum amount of pain. At the end of my second massage with Lulu, I felt like my muscles had all melted into the table I was so completely relaxed. I didn't want to move and disturb all of my soothed muscles. I highly recommend Pleasant Day Spa ... give it a try!