There are times when you want Zen -- Botanical Spa can provide that (I've been going here for…read moreyears!!!) But then there are times you want to kick back and have a great chat with wonderful staff, like you are longtime girlfriends getting together to gossip. Botanical Spa & Salon offers everything you could want. My husband and I have enjoyed massages there, both couples and alone. This was the first time they accommodated me and I got a mani/pedi done my Carol. It's her place and the pride she takes in her staff and her work is unbelievable. Carol wants to listen to your needs and your day (like an therapist who is doing your cuticles). She catered to my needs and understood I'm not a girly girl, so getting my nails done in gray and blue was a super treat. She spent time to listen and to laugh -- she and her staff (super high 5s for Nicole and Sandra at the front desk) were unbelievably fun and excited for us to have a great time. Having folks who want you to have a good time and the best possible spa experience makes the entire experience more than a treat. You want to go back because, like Cheers, everyone knows your name and everyone knows your aches and pains and if you want pretty blue on your toes! The Botanical is inside the Marriott so parking is not an issue. Always try to call a day or two ahead of time to get the time you want (even though they accommodated us since we were coming in from out of town). They are not pushy with buying "extra" services or supplies or goodies -- they advise you if you like what they used or what you smell (the place always smells incredible). They are on time and courteous if running late. You will feel like a million bucks without paying a million bucks. The pricing is more than fair and the results are absolutely wonderful! I cannot thank everyone at the Botanical for being caring and being a lot of fun. If this is your first or your sixtieth massage you are in for a treat. Take the time and make yourself feel indulged!

After a week-long road trip from NJ to Chicago, my boyfriend and I really needed a massage. So we…read moredecided to scope out some deals on couples massages in the area. We found the Botanical Spa & Salon on Amazon Local. So to make sure we could use the deal immediately (as in next day), I called before purchasing to make sure they would accept it. The guy told me that I didn't need to buy the deal and they would honor the price. You would just pay them instead of paying Amazon, so that's what we did. They happened to have a slot open so the timing worked for us. Turns out, it wasn't actually a couples massage. You're actually in separate, adjoining rooms, and they just leave that door open. That's fine but if that's the case, they shouldn't advertise it as a "couples massage." Other than that, the massage was nice - nothing to complain about, but also nothing to write home about. The deal also included an add-on service, which was either a back scrub or a foot mask. I opted for the back scrub. They were a little rough on that but it was worth it because my back felt really smooth afterwards. With a massage, you also get access to their fitness center, hot tub, and pool. There's also a locker room and showers but the showers are pretty dismal-looking. One of the two doesn't even have a soap/shampoo dispenser. I probably wouldn't be back because the facilities didn't seem too spa-like (especially when you're sharing with hotel guests, since it's located within the Marriott). Plus, I feel like I could find a better deal elsewhere.

Always the best facial you will ever get and uses the bet products! Love Julie! One person at a…read moretime appointments, get the whole spa to yourself. She does amazing work and meticulous work! She saved my face and my skin! I listen to everything she tells me to do and uses the products she recommends. Below is before and after review.

Great nail place! I love the organic and non toxic options. It is also very clean and safe during…read morethese crazy times with covid. I can't wait to go back!

so relaxin. never had a better massage! I especially love the hot stones! never had a bad…read moretherapist here, i would never go anyplace else again!

I went on 5/9/25 for a 90 minute Mother's Day massage my husband bought for me. There is a package…read moreof 2 for Mother's Day and I am so traumatized by the experience that I won't be going back. I had Josie as my masseuse and she came in the room like a whirl wind. She seemed really anxious and continued to rush through the whole massage. She was grabbing, pulling my limbs and was really rough. I had to ask her twice to be gentle. It was very hard to communicate with her since she had a heavy accent. When I went to check out the young girls in the front didn't ask me how the service was and kept talking to each other on how "overstimulated" they were. The next day I had bruises all over my legs, and I don't bruise easily. I came out so anxious and will not be returning again.

I actually tried this place by leveraging a Groupon that was gifted to me. I walked out with a…read moremembership for the year. Chantal was my aesthetician for my signature facial and micro abrasion. She was very communicative and very relaxing. I walked out and got compliments on my skin even from my mom who rarely compliments anyone ha ha ha! I'm not one to ever have a membership at a massage and facial spot spa like this and the fact that I do have it means that everyone should really go check it out!

Ridgewood European Day Spa - 1 Star…read more I scheduled a 1 PM appointment and was running approximately 4 minutes late when I received a phone call from the spa. I was told that because I was "5 minutes late," they would be deducting time from my treatment. Already off to a rocky start, I arrived and was brought to the treatment room where the therapist immediately peppered me with questions and asked what I wanted. When I told her, she responded with "you only have about 20 minutes." I checked my watch -- there was still a full 45 minutes remaining in my session. So where exactly did that time go? To make matters worse, when I finished and was sitting in the waiting area waiting for my Uber, another client walked in and apologized for being late. The receptionist's response? "Don't worry honey, we'll take care of you." No phone call. No time deducted. No problem. The double standard here is impossible to ignore. Arrive 4 minutes early? You're penalized and rushed through a session someone clearly couldn't time correctly. Arrive late as someone else? Warmly welcomed with zero consequences. I'm not sure if the issue is with timekeeping, mathematics, or just selective customer service -- but either way, it's completely unacceptable. Save your money and find a spa that treats all of its customers with the same courtesy and respect.

Ladies, if you want to get a fabulous facial, please treat yourself to Vasilyan Esthetics and…read moreKarine. Having had facials for many years, I can say that Karine is the absolute best. Her knowledge, attention to your needs and professionalism makes the experience an absolute delight. The space that Karine has created is intimate and a lovely way to escape for a bit and take care of your beautiful faces!!!

Amazing! From the minute I walked in, Karine made me feel calm and pampered and gave me her…read moreundivided attention. She listened to my concerns regarding my skin and what my problem areas are. The room for the facial is clean and chic and the entire experience feels upscale. She gives the best facial I've ever had and did such a great job with the extraction. I looked 10 years younger and like my skin was glowing after the hydra facial. My husband, who (notices nothing) even mentioned that evening how great my skin looked. I am going back every month because I just love how I feel after a facial there! I couldn't recommend more!

I just had a massage by Bill and it was so relaxing. He's got hands of an angel. I read the other…read morereview and was cautious, but I had no issues and he explained what he was doing when I asked. I SOOOOO love the Spa and will be going back again and again. It did take 2 weeks to get an opening and the receptionist, Janine, was apologetic that they were very busy, but I'm happy now that I waited for such great service. What a fantastic experience and Thank You for the great service.

You need to experience this spa. I've been a client for at least 4 years. Janine, the owner,…read moregives amazing facials, Jennifer is an awesome massage therapist! Buy their packages of 10 for $250 or 20 treatments $375. Best deal ever!

I have been going there for about 3 years now. It is the most relaxing, calming experience. I took…read moremy daughter today, for a 1 hour foot reflexology appointment. They start by giving you a nice soft blanket, warm foot bath to soak while they massage your head, neck, shoulders, arms and hands. Then comes the warm neck roll, ahhh. Then the chair reclines and they massage your calves and feet, ending with hot stones. We always leave feeling relaxed and refreshed. You got to try it.

Great place and wonderful management. Derek was amazing! I can't wait to go back to get a massage.read more

I felt like the hard waxing was a lot better in my honest opinion so I probably won't go back here…read moreever again. When I got home, there was a few pieces of hair on my face that I saw in the mirror and I had to tweeze them because she missed a few of it I would rather go to hard waxing then regular waxing

I have known the owner, Heather for years. I first met her at Ethos in Midland Park. She knows her…read morestuff. Just went there today in I know was ages, and long overdue. Had her give me a facial. I trust her enough to pick which treatment is best for me. It was wonderful and I feel the hydration. I will be back sooner, rather than later. She also told me about her massage therapists who are really good. Give them a try !