This is a lovely little spa inside the Marriott Falls View hotel. My wife and I went for the oasis…read morethermal journey and were pleasantly surprised with all they mange to fit into a small space. The indoor hot tub and salt sauna were both quite spacious, and while the three outside pools were much smaller, they were great for working through the circuit of varying temperatures. There's also a dry sauna you access from that area. You get unlimited use of the facility for three hours, which is quite a good deal. We are big fans of nordic contrast circuits and have visited plenty of similar spas in various cities and countries. For the price, this one covers all the bases very well with few frills, and that's okay with us. The service was good, and the employees friendly, even if they did seem a bit overworked at times. This location isn't as luxurious in its other amenities as some other options in nearby Niagara-On-The-Lake, so if you're after a full pampering experience, you might look into one of those, but the much lower cost here made it a worthwhile trade-off for us. Plus the location is convenient to a lot of other sites and restaurants, and free parking is included. All in all, good facilities, good people, good price point. We will be back again for sure!

The spa was clean; smelled spa like,petite and great for what I needed. We were given 15mins…read moreinferred treatments courtesy of the hotel.it was fabulous-because I fell asleep-in the daytime..lol. The staff on Monday-Beth in particular was exceptional she showed me the spa area and was very informative regarding the day pass(me) and the facial(male travel partner). All the staff I encountered Monday was fantastic. However Tuesday Thé morning of my spa day the staff turned off the fantastic button. We both had our inferred session same day together Monday afternoon. He had his facial same day Monday-he said he really enjoyed it. He face was very dewy and moisturized . Pleasant experience. My spa session on Tuesday was good; I'm am so glad i booked early morning bc I had the place to myself for almost two hours. Remember I said petite.Yes it a cute space to relax if you have an hour or so. Tried the Himalayan salt sauna larger pool; open shower, dry sauna and hottest whirlpool(it was mild). The cold plunge whirlpool was good. I enjoyed my time. They have three whirlpools outside fits 4 comfortably maybe 5 strangers. I had them to myself so it was wonderful. Overall it was a great experience for me. They seem to offer full spa services from what I saw as I walked around. The spa gets a 4 star due to amenities cleanliness and offerings. Although small the space was utilized well. I am very big on customer service and the Tuesday staff was clearly not morning people; thus the reason for the overall 3 stars. If you're in the hotel area yes visit during off peak times to have the best experience it gets crowded quickly due to small size.

one of the best hotels I've experienced! julia the receptionist was excellent and informative and…read moreshe also upgraded us to a larger room with a jacuzzi. breakfast is included as well in the morning before 10:00am. we were also given coupons for ag inspired on the lower level which included $10 off our meal and a free cocktail. would highly recommend this hotel for its quality and price.

Upon arrival we were greeted by the astute, friendly and informative staff at reception…read more Our room was very spacious with plenty of room, plus a large bathroom with jacuzzi. The accommodations are kept clean, and the king size bed was firm and comfortable. Every morning they serve a good hearty "breakfast-in-bed" delivered to your room at whatever time you choose the night before. Between 7am to 10am. The hotel is very close to the overcrowded Clifton Hill area which is home to an amusement park atmosphere. The hotel is also within good walking distance to the Falls, about a 20 -30 minutes walk along the promenade on the Niagara River. However, it's quiet at the hotel at all hours thankfully. Sterling Inn appears to be one of the better hotel options in the immediate touristy area. *There is a AG Restaurant on premises , as well as Spa for your pleasure.* Thank you for reading. Have a good day!

After a long day of walking in shoes that shouldn't be walked in all day, the wife and I came in…read moreand each received the Mini Sweet Escape package. This is from their website: Mini Sweet Escape Relaxation and rejuvenate at the Spa with an aromatherapy facial, full body massage, and foot treatment with hydration feet mask.       approx. 2 hours @ $150 / person Virginia was amazing and explained the purpose of the different treatments and oils. Would definitely recommend.

Yelp is my go to for reviews on service and I chose Sweet Escape Body & Beauty Spa for a facial…read more Upon arrival I was greeted warmly by Virginia and asked to fill out an info sheet. She directed me to the room where I was to have my amazing facial, and told me to take my shirt off and slide down my bra straps. I was covered in a towel to protect my bra from the oils she used. The spa type music definitely drowned out the noise of the cars on Lundy's Lane which made the experience that much more enjoyable. Virginia did an absolutely amazing job with the facial and the mini massage on my neck and shoulders was a real treat. I will definitely be returning to try her other spa services!

Came here while I was on vacation at Niagara Falls. It was a holiday weekend and so I got stuck in…read morea lot of traffic and was 30 minutes late to my appointment. They could have canceled but instead they were extremely accommodating and just adjusted my package so I could still have a full experience. I had Mya for my body treatment and facial and she did an amazing job. I felt to relaxed and my skin was so soft afterwards. Theresa was the staff who ran the salt cave session and she was very kind and helpful. If you're in the area and looking for a pampering session, I highly recommend this venue.

Vanessa is quite friendly and also knows what she is doing professionally. I had a good treatment…read more Thank. Charlie

Wonderful massage after a long road trip from Florida. Making the appointment was super simple and…read morethe customer service was great. Prices were comparable to what I typically pay. This is not a lavish or fancy day spa, but easily one of the best massages I've ever had.

Had a classic facial today! Basically it was a very relaxing facial that included my arms, neck and…read moreback upper back. Stephanie was the one working on me, and she was spectacular to say the least when I got out of there I felt like my whole body had been massaged! Had an overall excellent experience!!!!!

Overall, the entire spa seems clean and the facility is nice enough. Two stars for a poor…read moreexperience and it just not being worth the price tag. Since we booked the last time slot for a couples massage of the evening, we were not able to use the sauna or steam room afterward and our services felt extremely rushed by every single person we interacted with there. I noticed that the snacks and some additional amenities were put away about 90 minutes before they even closed. We only booked the last massage of the evening because that was just what was available and I don't recommend going at this time. They offer an option to visit the sauna/steam room the following morning for the first few hours of the day if you're the last appointment the night before, but they only tell you this when you get there. This was not helpful for me because I had something to do early the next day. I also took the time to fill out a form for my massage therapist and she never looked at it, she just told me to hand it to the cashier when I left. The masseuse did not ask me if I enjoyed the pressure of the massage nor asked for any feedback. It was more like a fancy rub down for around 45 minutes in a warm bed. The cost was too high for a rushed 45 minutes and marketed as a 60 minute luxurious experience. The woman who massaged my husband spoke to him more than my therapist did, and so he was happier with his massage. Both therapists seemed mentally checked out for the day as they started our massage late and were just going through the motions with their job/lacked going any extra mile whatsoever. We were getting married the next day lol. I guess that's what you get for including automatic gratuity on the couples massage. The room atmosphere was very nice for the couples massage, they included towels and sandals, but as a whole this was very disappointing and overpriced. Will not be going back!

what a place the service and vibe was beautiful the view and everything else was super nice. Sadly,…read morewe couldn't get a couples massage, but we did get to experience the hydrotherapy infinity tub with my fiancée we booked it for 40 minutes and i will gladly come back! i suggest to anyone who visits

The Christienne Fallsview Spa is located within the Sheraton Fallsview Hotel in Niagara Falls. The…read moreone of a kind hydrotherapy infinity tub is situated in a quiet and private treatment room that directly overlooks the falls. The tub's cascading water and soothing atmosphere are enhanced by the spa's signature view of the falls, making it an unforgettable experience.

I had forgotten how lovely it is to pamper yourself with a facial! Francesca couldn't have been…read morelovelier and I truly appreciate the attention and care I received. I would highly recommend her services!

I went there yesterday for a manicure and pedicure, unfortunately I went back today for a refund on…read moremy manicure. I am not happy with it and think it could have been done much neater! However, the reason I'm giving 4 stars is because of the people that work here. Especially Teresa. When I walked in a man was sitting at the front desk and he greeted me right away and gave me information and had me in within about 20 minutes. (Not too bad for a walk-in) Teresa that did my nails was absolutely nothing but pleasant and quite fun to talk to! Very much a genuinely kind person. You don't see that a lot I find especially in this kind of industry. Plus I LOVED her hair. Just wish I loved my nails as much :(

It is almost impossible to get an appointment with this salon. I always get voicemail. The…read moremessage states they will call you back within 3 hours. They should have a dedicated receptionist to answer calls and not make their customers wait 3 hours. Also, they only have one person doing brazillians, the owner. The owner is not readily available, whether she is on vacation or just not in. This is unacceptable. If you want to build up a clientele, then you have to be available to take appointments. I would not recommend this salon. Pay a little more and go to a salon that can actually accommodate their customers. Customer service is the worst here.