Having relocated to Ballston Spa I opted to select a new dentist in my new location. I selected Dr…read more Rademacher's office and have been seen twice. Site was easy to locate and staff were very professional and attentive. While the cleaning experience is not always pleasant .. they were thorough and not that uncomfortable. The dental hygienist, DDS and financial representative were all very professional and pleasant.They did request prior payment (basic exam, cleaning and x-rays were $110) My insurance did send my check in full within 5-6 weeks. Highly recommend this practice.

As a new patient, my experience with the front office staff, hygienist Gina and Dr. Rademacher was…read morelovely. Very friendly and competent people. When I called today to reschedule my husbands appointment, two weeks in advance due to a change in his work schedule, Darlene couldn't reschedule, had to speak to someone first. I guess that someone was Frank, the Dr's husband. Frank, with his big attitude, started the conversation telling me he couldn't speak to me going forward due to HIPPA laws. He will not speak to me. The office had no problem previously when scheduling this appointment. He then told me they normally don't reschedule anyone who cancels but he'll do it for me just this once. I explained about the work schedule conflict, how I've given sufficient notice and wasn't looking for an appointment right away. His response was how busy their office is and can't accommodate people's schedules! The same man who called me 2 days before my appointment and asked me to accommodate them by changing my appointment to an earlier time for their schedule! After suggesting that we might try to work together as patient and provider's normal do I was told it doesn't work that way in their busy office. He also suggested I cancel my follow up appointment since I didn't like their office policy's. All this nonsense just to reschedule an appointment. They sic their bully on you for daring to reschedule an appointment! At this point I cancelled my husbands appointment and will look for a new dentist. I have also seen several comments on here regarding this man's rude and obnoxious behavior. Dr. Rademacher, why do you allow your patients to be subjected to this bullying by your husband? Or maybe that's exactly what you want? I'm glad I saw right away what an extremely unprofessional dental practice this really is. Honestly surprised anyone would continue to go to this office with that man being involved in any capacity. I will be reporting to the appropriate agency.

Today was my six month check up and cleaning. I have been going to Dr Pray for a long time and he's…read morethe best. I am usually apprehensive about getting the cleaning, but today was different. Brook, the dental technician was wonderful. She was friendly, conversational (which made the time pass by quickyl) and painless. Brook is a nice new addition to the staff. I hope to see her the next time I visit.

Highly experienced and professional! Great care by him and the staff! I chipped my tooth and the…read moreoffice worked me in that day.

Great dental practice. Hygienists are friendly and thorough, and Dr. Fugel explains things in an…read moreunderstandable way. I have been to a lot of dentists due to relocations, and this practice definitely stands out. I highly recommend Dr. Fugel!

Dr Fugal is amazing! Very personable and always goes the extra mile with every visit. He definitely…read moremakes you feel comfortable and so does his awesome staff too.

There are good dentists and there are great dentists. Dr. Esposito is a GREAT dentist!…read moreKnows what's happening and lets you know what's happening. Great staff and receptionist. Pedro

The dentist there is very rude and really needs to have mental help…read more She yelled at my mom , locked her in the hallway, had to get police involved After the policeman said it's not the first time he is there

At one visit, my cleaning was performed by the dentist herself and was very painful. Without any…read morewarning or numbing, she began drilling into my teeth during what was supposed to be a routine cleaning. When I stopped her to ask what she was doing and told her I was in pain, she stated she "needed to do a deep cleaning of the old fillings" which had never been discussed beforehand. During another visit while I was 7 months pregnant, I declined X-rays due to being pregnant. Both the dentist and hygienist responded in a hostile and unprofessional manner, raising their voices and questioning my decision, stating they "couldn't even do a cleaning without X-rays because it's like going in blind." I was ultimately pressured into signing a waiver. At my current dental office, I was informed that deferring routine X-rays during pregnancy (unless there is a specific concern) is standard practice. I was also fitted for a mouth guard for TMJ at this office. The guard I received was poorly made, missing contact with approximately a quarter of my back teeth. It was sharp and uncomfortable. When I raised concerns, I was told this was intentional because "those teeth must not touch," without any further explanation or adjustment. I later presented with severe molar pain and lingering sensitivity to cold. Despite significant pain (requiring around the clock ibuprofen and acetaminophen and preventing me from eating) the dentist took a single X-ray, did not perform a thorough assessment and dismissed my symptoms, advising only to use Sensodyne toothpaste. I sought a second opinion from an endodontist, who performed appropriate diagnostic testing (including cold testing and percussion) and diagnosed an obvious need for a root canal. After completing the root canal, I was instructed to return to this office for a crown placement. Despite my repeated communication that my insurance (Medicaid) would not cover a crown and my willingness to pay out of pocket, the office delayed treatment for approximately two months while repeatedly attempting prior authorization. During this time, I emphasized that timely crown placement (ideally within a couple of weeks) is important to prevent fracture. When I finally received the crown procedure, I was given no local anesthesia. When I questioned this, the dentist responded dismissively, stating that numbing was unnecessary after a root canal. The procedure was extremely painful. The temporary crown placed was bulky and uncomfortable, and I was told no adjustments could be made. The permanent crown was not placed until roughly two months after the root canal, and the tooth ultimately fractured and had to be extracted. Since switching to a new dentist, I required another crown following a root canal. This provider used appropriate local anesthesia and confirmed that numbing during post root canal crown preparation is standard of care. He expressed concern upon hearing about my prior experience. Additionally, I recently received a bill for a procedure completed years ago that I had already paid in full and have documentation for. When I called to dispute the charge, I was told it represented an insurance balance; however, I had not used insurance for that procedure. Overall, I found the dentist to be unprofessional, dismissive, and at times hostile toward both patients and staff. Based on my experiences, I would recommend staying far away from this office. I am not sure how the dental board has not revoked her license.

Dr B is the best! My daughter was super comfortable at the office with the staff and Dr B. She was…read morehonest and knowledgeable. We will be back in 2 years for braces! Highly recommend this office.

From the owner: We are here to make you smile! Dr. Michelle Burlingame's practice is a patient-centered escape from…read morethe ordinary, where our highest priority is giving you the highest quality treatment and a wonderful experience! We offer braces for all ages, as well as Invisalign® invisible aligners! Our office is brand new and we use the newest technology to enhance your orthodontic care. For your comfort we have a coffee bar as well as a video game room for the kids. What truly sets us apart, though, is our attitude. The team at Burlingame Orthodontics is made up of friendly and fun-loving people who do great work every day. We love being a part of this community, and making connections with the families in it. Every day we strive to make each patient feel at home and comfortable. Our fun atmosphere and wonderful staff make every visit a great one! Come in and get to know us. We offer complimentary consultations to our community, we will sit down chat and discuss the best options for you!