Everyone was very sweet and my scalp/head treatment was very relaxing! May was great :)

I'm so upset honestly I thought it was only me but after reading some reviews it seems like this has happened before. After 3 seconds of telling me to change she comes in while I'm taking off my shirt as the man walks by (don't know if he saw) After saying "be careful!" to her she makes the guy massage me. He was breathing heavily I don't know if I was for the work of getting out the knots but it was disturbing I felt exposed .. I wanted a female masseuse and they didnt ask at all just sent him in. He even pulled my foot up on him which was weird. Don't go here I'm honestly traumatized. read more

HORRIBLE! We booked and paid online and when we went in they said nobody was there to do our services. They said owner isn't in and we need to call corporate to get our money back. Total scam don't go!! read more

The massage was good. But the masseuse was not. He did not cover the parts he should of. And pulled down my underwear. It was pretty NOT acceptable read more

Yeah, about the women and the male masseuse. Same thing happened to me, a woman comes in for a few minutes then they send him in and I'm pretty sure he's not qualified to be a masseuse, period. You're not supposed to touch genitalia on the customer and guess what he does?? Not sure who's letting their pervy grandpa go and grope and hump the women who come in there. I had to create an account just say something bc I knew it wasn't just me. Anyways, it's no use contacting the business, the best option need to put in a report with the New York State board for professional licenses. They have it on their government website and it includes misconduct for massage therapists. There's a number to call, email,and complaint form you need to fill out then they'll handle the rest. Here's the link: http://www.op.nysed.gov/opd/complain.htm -- let's hope something comes from this. -- A girl is just trying to get the kinks in her back out not leave traumatized read more

Ok. So I called the place and asked the receptionist advice regarding their massage with the groupon deal of 39 dollars. They lady told me not to purchase the groupon, simply come in and she will give me the groupon price. The massage was good, but the employees were constantly talking and walking back and forth. It can be frustrating if you want complete silence. After paying, I gave the masseuse a tip and the receptionist told me that I should give her more money because it was a hour massage. I told her that I would give more and but I ran out of cash. That made me embarrassed. PS: if you use a bank card, they will charge you tax but will not if you use cash. read more

Spa 505 - Took this picture from the waiting area. The curtains are the front entrance to every massage room - Massage Therapy Near Me - Massapequa, New York

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Terrible Massage/Horrible Service!!! This place is TERRIBLE! The massage was terrible and the lady at the front acted like she couldn't speak English and kept asking me to prepay for my massage. She called the owner several times to ask her so I know they were racial profiling me. Disgusting and buyers beware. Not worth the money or time. They're are so many better places than this dump. Sayonara! read more

I went to this place due to finding it on Groupon. I purchased a couples massage that $99 dollars. When me and my boyfriend arrived they scanned the Groupon voucher and stated that the Groupon was only for a Swedish massage and to get a deep tissue massage and a hot stone massage together it would be $10 each. So we agreed to it and the receptionist stated that she would charge my card $40. I asked her how did she come with that price and she stated that it was to included tip because she didn't want to charge my card twice. Long story short I decided to go with $20 dollar tip since it was me and my boyfriend, but one I didn't like how they were hovering around me to see how much I would tip and two I didn't like that they're asking for a tip before they even started. Thats just so unprofessional and tacky. They took us to one of the rooms and this wasn't my first time at a spa but this one is so small and dirty looking. I was very disappointed with the decor of the place. I felt bad because this was my boyfriends first massage experience and he was okay with it but I felt like I was ripped off. The massage was okay in my opinion and the lady who was doing my boyfriend's massage kept leaving and answer the door and then they literally stopped the massage before the hour was up. I swear Im not coming back here. Its not worth it. I want to say you get what you pay for but I've been to places that charge the same and you get better quality. read more

I would definitely recommend coming here for a massage, mine was amazing and for a great price. The staff are all friendly and accommodating too. read more

Jut left. Got a 30 min reflexology and 60 min body massage. Not amazed, although she was very thorough. I have been in spas similar to this one, and they are not luxurious which is OK with me, however, when you go to get a massage you expect silence. I could hear everyone talking and even the person who was working with me was talking very load. Her phone rang in the middle of the session, she answered and put the speaker on to talk with the person, not a long conversation but wth? Also the towel they use to clean off the oil was semi hot and I could feel my skin burning a little bit!! I paid with a gift card ($75), the price was $70. I asked her to apply the 5$ left towards the tip and then gave her 10$ more Cash, for a $15 total =20% she was texting, got the bill and laughed and said 10 bucks? And left me there... Great experience... read more

I have been grouponing throughout the area to find the best massage place where I live and this place was hands down my favorite. Went for a couples massage both masseuses were excellent. I have some back and neck issues and they got all my knots out. Hot stone massage was also a nice touch. Only downfall is the small space, but I didn't mind. Also you have to pay a couple bucks for tax when using the groupon and parking can be hard to find at times. They also offer specials on certain days, so check that out. Update: After being a returning customer over several years, I stopped going to this place. I received a single massage and noticed the massage had gotten much stronger (I was on my stomach and had a female massage therapist) When it was time for me to get flipped to my back I noticed they had changed people on me to a man who was oddly trying to massage areas a bit too close for comfort like around my groin muscles. When trying to explain to him that I was uncomfortable with having people change on me mid massage without my permission, he had no clue what I was saying. He brought his manager who also couldn't understand and kept saying "He's good". Needless to say I will not be returning back. read more

My girlfriend and I purchased a groupon for an $84 couples massage at the 505 Hicksville Rd location. I called a week ahead to be sure there was availability and schedule, and the woman stated the Groupon price would be honored. I purchased the groupon and paid with my credit card. When I arrived, there was no one at the counter. When she came out, she insisted I owed $84 cash before bringing us back, despite showing her my Groupon voucher. I tried to show that I had paid via Groupon and asked for the wifi password to show her, but she just called the owner on the phone who I scheduled with, and the woman stated the payment was due. I was unsure of it, but couldn't check my bank statement on Chase app without wifi. I paid the $84 and we went back. The room was very small and the woman brought us back without giving us any instruction. She came back and told us to undress. We did so and got on the small tables under a small sheet and paper sheet to try to not be exposed. When she came back in (before my girlfriend was even fully on the table, she told us to get out from under the sheet, pulling my girlfriend up leaving us both exposed. This was my girlfriend's first massage experience and we were both very uncomfortable. The room didn't have doors, just a curtain, which they failed to completely close most of the time, though there were other people in the hallways. It was a couples massage- WE DIDN'T GET MASSAGED AT THE SAME TIME. I had "hot rocks" which were cold on my back for 25 minutes as the woman worked on my girlfriend. The massuse was in and out of the room- leaving my girlfriend without a towel for up to six minutes at a time. My girlfriend did not get a massage, it had no pressure and was just light rubbing or karate chopping. Then, there was yelling and arguing coming from the front as a couple was there for a 1pm couples massage and due to there only being one couple's room they were denied a massage. They insisted a refund being that they had a babysitter at their home who had to be paid and no one ever called them to say the appointment couldn't be upheld. Rightly so, the man called the owner- arguing for a refund and stating he did not want to disturb everyone there (which we were- how do you relax when there is yelling?). The owner was so rude to him, saying the man's behavior was "shameful" and the owner would sue the man and saying he was violent. The owner refused to come speak to the man or give him a refund or anything. This continued the entire rest of the time. I finally started to get massaged, the woman started very rough and painful, then they switched people on me. The next woman gave a decent massage, but also would leave frequently and there was so much chaos! My poor girlfriend had to wait 20 minutes or so for me to be done, with not even hot stone or anything. Both massages, they pulled the towels down much too far beneath our butts for our comfort and when I tried to fix it, she pulled it down again. When we were done, the man was still arguing with the owner. I used my girlfriend's phone to check my bank statement and saw that I had the $84 charge from Groupon. I spoke to my massuse at the front about being scammed and insisted on speaking to the owner. I explained the situation, he tried to claim the groupon was not redeemed, without even asking for my name or anything. Eventually, after arguing, he gave me the $84 cash back. The poor couple still hadn't gotten a refund. AVOID THIS PLACE AT ALL COSTS, THE OWNER IS HOT HEADED AND HORRIBLE TO CUSTOMERS AND THE PLACE IS CHAOTIC- IN NO WAY RELAXING. read more

Not a horrible place for a massage, definitely sketchy looking. My GF and I got a couples massage and it was decent. They're understaffed here, and i didn't get a massage, i really just got rubbed down read more

Update still no comment on the traumatizing experience I've endured during this session. Still have yet to go to any time of massage place because of this situation. read more

DO NOT GO TO THIS PLACE !! The lady never asked for my name just put us in a room , massage wasnt to good , and didnt use no strength . And at the end literally waited for me to finish using the bathroom and asked me for a TIP . Meanwhile my boyfriend already went to the front and gave the tip . Very unprofessional , never coming back to this place. read more

Best deep massage ever! It's not fancy here but all I cared is to have deep massages since my body was in so much pain. Well done

Never even received my massage!!!! When I called to make an appointment I was very specific about my method of payment, I was told the spa week gift card I had was accepted at their facility and I was also informed that it was ladies day and the massage came with a. foot reflexology session, total price would be $50. I arrived early and after about 10 min of the woman trying to figure out the gift card situation she informed me the special would cost me $85 because I was using the gift card and not cash, but she couldn't explain to me why it would be $35 more dollars, and when I tried to ask a question she kept interrupting me, I walked out. Shady Shady business practices. They shouldn't accept the gift cards if they are going to charge a service fee, change the business to cash only and be done with it. if I could give this "0" stars I would read more

OK... Let me start off by saying this is in no way a "spa" in the the sense of luxury and amenities. There will be no cucumber water, warm robe nor memory foam slippers (more like a Dixie cup of water cooler grade agua). With that being said, the message is TOP NOTCH! Sean was my masseur and he was awesome. Moral of the story: If you're okay with pretending that you're at the Red Door spa, you cannot go wrong with booking a massage here because this is the best hole in the wall massage out there. Trust me I know... My husband and I live on Groupon. read more

Spa 505 is the epitome of a cheap Groupon massage. I called ahead and made an appointment for 1pm. A friend did the same. When we arrived, at 12:50pm, they told us that they were running late and we would have to wait twenty minutes. Twenty minutes became thirty, and eventually stretched into a full forty minutes. I hit the table just after 1:30pm. A masseuse came in, and told me she would start the massage, until my scheduled masseuse was free to begin her work. She was not particularly good. It seemed as though she was still training, and totally lacked the confidence and strength necessary. When the actual masseuse came in, she jumped right in. She was very good and clearly knew exactly what she was doing. I got a nice back and leg massage, followed by a quick hot stone treatment. Then she gave me a chest, arm, and quadricep massage. I left feeling refreshed. The spa itself was pleasant. There was a nice waiting area. The massage rooms were private, with soothing, dim lighting. Relaxing, generic meditation music played on repeat. It was definitely conducive to a stress relieving massage. I would say that this is worth the Groupon price, but I wouldn't pay their full asking price. read more

Found this place via groupon (single massage.) From the outside, it looks a little sketchy, but the inside is much nicer. The massage I received was fine, but I'm only giving 3 stars because of customer service. In short, every single person that walked in (on a saturday) with a groupon, which seemed to be most people, were told that the groupons were only honored monday- thursday. They did seem to accommodate all these requests/customers, but I know in my case, I specifically said I had a groupon when I made the appointment. I don't know if the monday - thursday policy was listed in the fine print of their groupons, but if so it was not made clear when booking an appointment. That being said, they honored my groupon. read more

Was in desperate need of a deep back massage so went on groupon and ended up buying the $40 value for a massage. Pulling up to the building made me a little skeptical because it is not your "typical looking spa." But wow, the massage did what it had to do. I immediately felt relief in my back afterward. She also used hot stones and hot towels during the massage. I was relaxed and left with less back pain, can't beat that. I already made another appointment to return next week! It also doesn't hurt that the owner/employees are the nicest people! Excellent customer service! read more

Not a fancy place.. looks dumpy from outside and there are no full walls or doors between the spaces (so you hear everything and trust me these ladies talk amongst themselves and answer calls while working on you) but... their deep tissue massage is like no other! They go for the kill and you will feel sore that day and the next day but it is so worth it!! read more

So this was my first massage I've ever gotten, so needless to say I didn't know what to expect. Luckily I was participating in this with my girlfriend who is no stranger to massages. It was a bit sketchy from the beginning but hey, let's go with the flow. It started out with a massage through a towel and then turned into the massage oil...then came the elbow and the knuckles. I must say, I'm usually impervious to pain but the elbow to the lower back was a bit much and I must say, it was quite painful. So moving on, the elbow of the masseuse played a major role in this massage. Fast forward to my legs...I have very muscular legs and I'm assuming they're very tense so, again with the elbows...she began working on them and you know that pressure point right below the calf muscles? Yeah, it hurt. Now from my girlfriends point of view... A male masseuse was working on her, and this time, it was the knuckles. Needless to say, she know had a bruise down the left side of her spine from the top of her thoracic to the top of her lumbar area. Not too sure if that's normal. The icing on the cake...during the part where they massage your head? Yeah she said the male masseuse pulled her in an inappropriate manner...no good sir. *he was wearing bright red shoes* So in conclusion, I don't think I will be returning to this establishment. Thanks for the experience, the bruise, and the inappropriate hair pull! read more

Meant to write a review when I received a massage here 2 weeks ago when I could remember all the details, but here goes anyway. It was good and bad... Pros cheap massage and when you make the appointment, ask if they'll give you the groupon price (39$)...they will and you can choose from Swedish, hot stone, deep tissue, trigger point, etc...good deal Therapist gave a decent massage...deep tissue that was fairly deep...she asked several times if the pressure was too much/little Used hot stones during the massage which I never had before, was kinda nice and unexpected...although she left the room with the door open, which was uncomfortable Cons could hear other people getting massages, talking, etc- because there's no ceiling above each separated area...distracting they use cheap baby oil instead of real massage lotion...and I literally saw the bottle of baby oil when I got up...that's pretty bad! My massage therapist never asked me to turn over, so for an hour, I had my head in the cushioned hole...which wasn't that cushiony after 30 minutes...actually had a headache and my face hurt after I was finished Massage therapist left the room several times with the door wide open as your lying there naked....wtf! Spent the first 15 or so minutes massaging me through a towel on my back...I've had this done at many places, but it's usually only done for a couple of minutes...had to literally ask her if the entire massage was going to be this way to get her to finally pull the towel back and give me a real massage! I actually had back pain that night and early the next day. I've had many massages in my life and definitely had soreness on more than one occasion...this was actual pain...unsure if it was something she did or just something in my body, can't say for sure So, overall it was an ok massage...I would say if you really want a massage and a cheap one at that, then give this place a shot...but go in there knowing what to expect. if you want a more professional, quiet, thorough, legitimate massage, look elsewhere and pony up the 70-80$! read more

I had a great Swedish massage. It was very relaxing and it felt like it was longer than an hour. I felt great when I left. The woman also massaged my exposed bare ass which was a pleasant surprise. I highly recommend this place especially if you are a guy. read more

When u first look at the place from the outside it isn't very astehically pleasing, after walking in we were greeted by happy staff to our massage room, The couples massage room was a little too small so you could hear the massage therapists knock into each other as they were doing the massage, I got a swedish massage and my girlfriend got a hot stone massage. Pros: nice staff...took their time to get the knots out. ..well priced...got what you paid for Con's: cramped rooms. A little noisy. Only used hot stones for 15 minutes was supposed to b an hour long massage read more

Bought a living social deal that was great. They don't do same day appts, so make sure you don't buy the deal the same day you want to go. They were a little hard with the trigger point; but definitely worth it. 2 days later and my back feels fantastic. They got all my knots out. Super friendly staff. Highly recommended. read more

Nooooo! Stay away! The only thing great is the prices. The massage was okay. Nothing great. My fiancé's was better than mine. The lady left 3 or 4 times in the middle of my massage so i defiantly got jipped. We just got engaged i asked them to do something special they didn't do anything. The room was tiny and everything looked dirty. When i looked up this place i looked up their new location down the block and i went there for my appointment. They even took us to the room. That place looked cleaner and a lot nicer so if your going to do spa 505 make sure you go to the brand new one. I was supposed to get a 30 minute foot reflexology. She maybe did It for about 10 minutes. Me and my fiancé had our massage end at the same time which is funny because i missed about 20 minutes with the lady running in and out. That is not the relaxing experience i had in mind! Never again! read more

Okay, so I just got home from my massage and now that I think about it I think I got scammed... I called made to make an appointment for a couples massage, I mentioned the groupon and the special pricing due to a groupon coupon. I was told to take a picture and to simply arrive and the price would be accommodated. After my massage they tell me that it is $120 !!!!!! The Groupon is originally for $100 and with the coupon it was $80 which is what my picture shows! My massage started around 8:35-8:40 and ended at approximately 9:40. THE OWNERS EXCUSE FOR CHARGING US EXTRA WAS THAT WE GOT A 75 minute massage. A 75 MIN MASSAGE THAT I DID NOT ASK FOR and which in reality was not that long. After explaining to her that I made an appointment for the Groupon promo not for the 75min I got her to bring it down to $100, which I am still not happy about because there was no need for me to have to pay more, but I did not want to start arguing with these people. I will not be returning to this place. read more

If I could give 0 stars I would. I bought a Groupon for this place. I walked in and the guy at the desk, who I assume is the owner, first tried to argue that I made a same day appointment and couldn't use my Groupon though I made the appointment a week in advance. THEN the man proceeded to tell me that I owed tax which he pointed out in the fine print. Okay as annoying as it is, I took out my credit card and tried to pay. He then proceeded to tell me he couldn't accept my credit card. I explained that then they should have explained that when booking over the phone on top of the fact it's illegal to have a credit card minimum. The guy then proceeded to give me my card back and tell me to leave and he didn't need my business!! I was being nice just pointing out that it was unfair to not inform when booking an appointment. I left stating I was going to request a refund. Knowing I already showed him the groupon, I called the Groupon 800 number from the parking lot. While on the phone with the nice lady at Groupon she informed me he already redeemed my Groupon though not giving me any service. Customer service rectified my account for me. As she was finalizing my refund, he proceeds to continuously knock on my window and harass me in my car. After politely asking him to stop he continued. At this point I felt very nervous as I was in parking lot alone. I explained to him I would call the police if he didn't stop and leave me alone. He proceeded to threaten that if I called the police he would tell them that I punched his wall; which did not happen. He finally went inside and I finished my phone call with Groupon, who was on the line the whole time, and I left. It's beyond comprehension that someone like this is in business. I don't to see anyone else ever go through what I did. read more

I bought a Groupon for three visits Was completely happy with the massages received. I purchased one at full price for my husband Unfortunately I will not return because as I had in the past given a $10 tip for one hr, the last massage I purchased was for an hr and a half. I gave the same $10 tip (thats all I had) and was quickly confronted by the owner saying that my tip wasnt adequate!! Although I am usually a generous tippper, I simply didnt have more money I was soo embarrrassed and upset I mean really!, tips are at the customers discretion You can't tell people how much to tip Completely unprofessional and lost a perfectly satisfied customer up until this point If you are that concerned over your employees tips, suck .it up and pay them more That was so rude no matter whether you said itvwirh a smile or not! read more

I bought a groupon for this place. It started out ok when one of the ladies started my massage, then about 10 minutes in a man came in requesting her so she left & then the owner came in to finish my massage. He was rough & I usual can handle that with a massage but even when I said I was in pain he continued to work on my shoulder. I left in pain & came home with a bruise. I have never had that before with a massage. Yes the groupon deal is great but it was not worth it to have a big bruise on my thigh & a worse pain in my shoulder. read more

This place I give 0 stars. I made an appointment for a massage with a groupon and arrived ten minutes early. They did not speak English and were confused why I was there. I showed my name in the book. They called the manager who was out and I spoke to her. I told her I had a 3 pm appointment and she asked me to give them the the group on. They continued to speak in a language. other than English for ten minutes and I had no idea what was going on. I was supposed to be in a relaxed setting yet I was totally upset and uncomfortable. I took the group on back and left . I called groupon when I got home and was given a credit of groupon bucks for another purchase. I would never go back to this place. It's a horrible place where they make you feel bad for even walking in the door. Don't go there. read more

I purchased a Groupon for this business, It expired on October 11th. I went in on October 7th as a walk-in. The store was completely empty and quiet. I asked to redeem my groupon. She looked at the groupon and told me that they were COMPLETELY BOOKED until today October 17. Being that the groupon expired but I made the appointment while it was still valid they told me it was OK. When I went in today, that was not the case. They told me I needed to pay them $50 more for the massage. This place is using groupon to scam customers. They could have taken me on any day but chose to push my appointment to try to get more money out of me. This complaint probably wont last long because with how empty it was every time I went in there, it does not seem like they will be open for much longer. Do not waste your time with these criminals. read more

Waited 30 min before they saw me. Got put into a tiny room with a see through curtain. Laid down on a flimsy table that gave me a headache after 10 min while this lady karate chopped me for an hour then had the nerve to beg me for a tip while I left. Woke up this morning with two huge bruises on my back. Never going back. If you want a massage that's equivalent to this, just run across the highway until you get hit by a car...at least that's free. read more

Not fancy , but if you need very strong deep tissue massage it's place to go. Wish the place would be a little bit nicer .

My husband surprised me with a couples massage at Spa 505. No the place was not the luxurious essential oil smelling place, but it was clean. The front desk lady told us that the Groupon was for a Swedish massage and that we could get a deep tissue for an additional $20. the ladies there were nice enough and it was the BEST deep tissue massage I have ever received. It was deep pressure but felt so good, the masseuse had to stop and ask if I was ok because I didn't know I was groaning because it was perfect. The only weird part was the ladies were speaking in their Asian language (not sure if it was Korean or Chinese) and it was obvious they were talking about me and my husband. I chose not to feel offended because they did a great job and were seemingly nice. We didn't have cash to tip and we were going to go to the bank down the block, but they gave us the option to pay the tip with our card so we did. Overall 4 out of 5 stars! read more

Very disappointed, left in way more pain than I did going into the massage. I only went here because I was gifted a couples massage Groupon and was really looking forward to it! First they had us wait over 20 minutes for our appointment. Then when they walked us to our room, they didn't tell us what to do really. The curtains covering our "room" were practically see through and you can easily hear other people. The masseuse hardly listened when I asked her to not apply so much pressure - I have previous injuries and have gotten many massages in the past and never have I left a place in this amount of pain. Next day, the pain is even worse! I didn't ask for a deep tissue massage. I was more stressed the entire massage than relaxed, which is what I was hoping the experience would be - relaxing! Honestly even felt very uncomfortable during the massage. Someone else wrote this in their review too; they lowered my underwear so my entire butt was exposed and they did the same to my boyfriend! Never had this happen before! Such a strange experience. So Definitely would not go back here again or even recommend! read more

Been to 505 a number of times over past 2 years when I need to work out the knots and spasms. Each practitioner has been very strong and I left feeling that they were worth every dime and more. If you want a glamour spa experience, this is not for you. If you want to improve your health with regular and affordable massage, I recommend. The only reason I give a 4 star is that there should be some type of health questionnaire. For example, if you are on a blood thinner, or have had a health concern and do not have the knowledge as to whether you would be a good candidate, I would consult your physician prior to considering. read more

Painful massage, pressed hard on my back with towel, heard people talking in hallway and was forced to pay $10 tip which they claim was a part of groupon deal. I feel a tip is optional based on appreciation of service .. Never again read more