Worst could give zero stars never answer phone.They have answering service didn't back to me for…read more24hrs.Had broken eye tooth wanted $3,200 to fix? It was the Westview Office?

This is the worst dentist I have ever had in my lifetime. HE did a horrible job filling my right…read moreback molar IN the past several months and in fact got infected. Also I believe he ignored my complaint that I been having pain with the same tooth. I BELIEVE he was negligent because I recently found out from my new dentist that i have been having trouble with my same tooth for several months and should have been prescribed me antibiotics which could have been life-threatening if I didn't take advice from a friend that was a doctor. THE Dentist didn't explain the options I had and that i had a good chance save my tooth. SO I AM GLAD I CHANGED MY DENTIST FROM YOUR HORRIBLE BUSINESS.

Love it here! My daughter is 3 and we just had our second visit to this dentist office. The girls…read morethat clean the kids teeth are amazing and so patient/creative with the kids while they are counting and cleaning their teeth. We saw Dr Aaron last time and Dr Julie this time. Loved them both! The decor is perfect for kids as my daughter was excited to be there as soon as she saw Cinderella on the wall. They also give prizes and stickers- what kid doesn't love that? I found out they won't be accepting our dental insurance come February but I think we are going to switch plans just to keep going here! The only thing that is a pain is the parking. We found a spot in the lot this time but if you don't you can find a spot on the bordering streets.

Dr. Jenn Dalton has been a dentist since 2008. She and her employees offer general, cosmetic,…read morerestorative, and other dental services. They accept some dental insurances and also offer a membership plan. Since 2021, I have been a patient here. All hygienists and Dr. Dalton have spoken nicely with me and done high-quality work, including bitewing x-rays, cleaning and polishing my teeth, filling cavities, creating a mouthguard for my tooth-grinding, professional whitening with Opalescence Boost, and selling at-home tooth-whitening with Opalescence PF. (Please see my previous reviews below for past details.) Dr. Dalton stopped accepting my dental insurance a while ago, but she and her staff are so excellent that I pay them out of pocket for services, and they submit paperwork to my insurance company for my reimbursement.

I went to Dr Dalton on the recommendation of my dental surgeon…read more I went in for an estimate for some bridge work & implants. Everything was great, The Dr was very nice and pleasant, The staff very nice and friendly. The office was nice and clean and overall great. My issue started when I called to get the estimate after several weeks of not getting one. The woman answering the phone was very nice and said she would get back to me???. Then after about a week I called again and spoke with a woman again not sure if the same one. The woman who represents Dr Dalton said to me that I was basically making a mistake going to Dr Dalton that she only did single implants and was not that experienced at doing multiple implants. Wow that blew my mind as my oral surgeon loves Dr Da=lton and I have 2 friends that see dr dalton as a regular dentist. Hell I liked Dr Dalton and would trust her to do regular dental work. Unfortunately what I needed done was not something I trusted Dr Dalton to be doing fo me after what the person said about her on the phone. Regardless of whether or not Dr Dalton is up for the work or not, I never herd of a receptionist or a nurse or whatever the person was who spoke with me bad mouthing the Dr. That is a new one for me and unfortunately I could not take a chance on it. As I said before I think Dr Dalton is really nice and friendly and came highly recommended. I hade a very hard time deciding on a star amount on one had i found Dr Dalton to be great and super nice on the other hand the person answering the phone basically said was not up to the task???? I give them 4 stars as the Dr was super friendly and nice and came highly recommended by many people but i give them 1 star as the person answering the phone does not even have confidence in their boss. overall i give them 2 stars

So I was a new patient and the experience in the back so far was very good. By the back I mean…read morewhere the procedures and cleaning happen. I'm not thrilled I have 3 cavities and need additional work. Not happy with my past dentist on this at all. The hygienist was great as was the doctor. What I am not pleased with is the front desk. With my years of work with the public, clients, patients I get it that there are days. What both girls need to respect is that those of us waiting I walked away from North hills family dental to a long term dentist in a non corporate setting. How amazing was it he could not find any cavities

The dental hygienists and dentists are friendly and professional and most importantly they are…read moregentle! They are why I go back.

I have been a patient at Hartwood Dental Associates for nearly four years, and for the past two…read moreyears I've been bringing my son with me to appointments. During that time, the entire staff--from the front desk, to the dental hygienists, to Dr. Brian Bonczek--have always been pleasant with my son and have interacted with him kindly. Because of that, I have always felt comfortable bringing him with me to my visits. Unfortunately, my experience today was extremely disappointing and quite shocking. When Dr. Brian Bonczek came into the room, I was told that I could no longer bring my two-year-old son back with me and that in the future I should either leave him in the waiting room or find a babysitter. This was the first time I had ever heard of this rule. When I scheduled the appointment, I specifically tried to arrange back-to-back appointments for my husband and me so that one of us could watch our son while the other was being seen, but that option was not available. The scheduling staff also knew that I would be bringing my two-year-old with me, and no one mentioned any policy about children not being allowed in the treatment area. Given that they were aware of my situation, including the fact that I am pregnant and caring for a toddler, this is something that absolutely should have been communicated to me prior to my appointment, not while I was already in the chair having my teeth examined. What made the situation even more upsetting was the way it was handled. I have never had a negative interaction with Dr. Brian Bonczek before, but today felt completely different. When I mentioned that perhaps I should consider finding dental care elsewhere, his response was dismissive and essentially said, "yeah, maybe you should," which I found incredibly unprofessional. If policies have changed, that is understandable, but they should be communicated clearly and respectfully ahead of time. Springing that information on a patient mid-appointment--especially a pregnant mother with a toddler--is not the appropriate way to handle it. One thing I will still give the office credit for is their dental hygienists. They have always been excellent, and I have consistently had positive experiences with them. The front desk staff also used to be very warm and welcoming, though in the past few months I have noticed a shift in the overall demeanor and morale of the office. Their website also advertises pediatric care, which makes this interaction even more confusing. After today's experience, I personally would not feel comfortable bringing my child here. Based on how this situation was handled, I would strongly recommend looking into other dental offices if you are searching for dental care.

I do not recommend this practice at all. My daughter was having tooth pain and had a noticeable…read morespot on her tooth to the naked eye. I took her to Dr. Brian Bonczek to get evaluated. He had no bedside manner. He refused to do treatment on my daughter unless her braces were removed fully. Also suggested her braces be removed for 6 months- 1 year to learn adequate brushing. He told us to call him back when the braces were removed to treat her. Then proceeded to call my orthodontist to suggest removal of her braces. Thank god I received a 2nd opinion and this was not the case of poor brushing. Also thank god for my orthodontist who did not agree with his treatment plan. This was very poor lack of judgement from this provider and would not recommend. Do better.

My daughter had a terrific visit and it was the coolest dentist's office we've ever been to! The…read morefriendly staff were amazing; the neat colors, designs, and decor were well thought out and eye-catching! The model train that zipped around the ceiling was fun to follow and watch; the neat TVs that the children can pick and watch a cartoon or movie is just making adults super jealous that this is not their dentist appointment! My daughter got to use her senses to experience being at the dentist--the kind dental assistant explained all the tools to clean my daughter's teeth and at the end, the dentist came by to check that everything was in order before culminating in my child picking a new Disney-themed toothbrush and a prize out of the prize bin. The staff took extra precautions with covid with having everyone wear masks and even having children sanitize their hands before picking prizes out of the prize bin. It was a very warm and gentle dental experience leaving my daughter feeling secure in going to the dentist and telling me many times on the car ride home: " Mama, I LOVE going to the dentist!" If you're in the area, you'll want to take your children to the dentist here!

All of my kids come here for both dental and ortho care and we've always been happy! Staff are…read moresuper friendly- we never have issues scheduling appointments. Hey have a big selection of videos for the kids to watch. None of my kids have ever been hesitant to go to the dentist.

We visited Terrific Teeth this past fall and had a wonderful experience! The staff, dental…read morehygienist, and Dr. Jake (the dentist) were all so kind and patient with my son! I appreciated the most that they checked with my son often to see if he needed a break, and how he was generally feeling throughout his appointment. They also have a fun wall for kids to celebrate not having cavities by placing a sticky note with their name on the wall. He enjoyed that part. Booking an appointment with them was simple, and the effort Terrific Teeth puts into ensuring a good experience for kids and caretakers alike. I'd definitely recommend, especially to families with neurodiverse children or even children that may be sensitive to dentist visits.

Absolutely the best place !!!! Everyone is amazing there. The doctors are great and every worker…read moreseems to care. So clean.

I've been to this dentist for over my entire life. I love the staff and the support for all of…read moretheir patients. Broken Tooth? They got you! Cavitiy? They got you! Anything you current have, they can fix. Plus, with their collaboration wth "Bridge City Braces" its even better!!

I was lied to at Dentistry for kids. They told my 6 year old son he has several cavities. When we…read moretook him to my dentist, he said he had none and they lied. I don't know if they lied to get money, or if it was just the people that day, but that is really disgraceful. Lying is bad, but lying to kids is worse. This may or just been one person, but the company should be sorry.

Omg Dr. Erin & her staff are the best. I have a two year old son. He has been seeing Dr. Erin since…read morehe has had teeth. The office is clean and beautiful. Recently, the office throw a Pamper Party for the parents. We had our nails done, hair styled, mimosa's, & a beautiful spread of food ! I truly appreciate being valued by our dentist !!

Always above and beyond, my daughters are 4 and 9 and they love going the staff and Dr.E are…read moreamazing!

Friendly and patient, they always give kid token for prize, which really motivate kid go to dentist.read more

Dr McKee may be an outstanding pediatric dentist. I wouldn't know, as I nor any of my family are…read morehis patient. However, his administrative staff leave much to be desired. I just received a voicemail from his office confirming my appointment. Despite repeated attempts to alert them to this error, and to remove my phone number from their patient contact list, I have had no luck in contacting anyone-just an automated answer set up that suggests contacting the operator-and then denies the request. This is a waste of my time, and now there is a patient who did not get their message.