Predatory towing enforced. I stayed on the property in AirBNB and the parking pass provided by…read morecondo owner slid off my dash after a drive. I parked outside my rental and went in the beach at 1:30PM. When I returned at 4:30, my car was gone. GONE? YES, THEY CALLED A TOWING SERVICE AND I HAD TO FIND MY OWN TRANSPORTATION TO GO 10 MILES AWAY AND PAY $250 TO GET MY CAR BACK. Security had placed a sticker that covered my whole side window warning me to either move or show a parking pass on the dashboard.

Our unit was clean ans well stocked with cooking utensils. You have to do laundry in a laundry…read moreroom. Bring quarters, the QR doesn't work. Parking. Omg.. so we had a pass, it was just a flimsy piece of paper. Left windows cracked and the pass blew off. Yep car was towed. Now most places we have gone to, you check in at security and give your license plate number to avoid this incident. OR have a placard that hooks onto rear view. Considering how much we pay to rent for a week, this is not an expense to host. What is an expense, we most likely will not return. We watched a family just roll in, they got a sticker to be towed placed shory after arrival..

We rented a 5 bedroom house in June in Island Quay; I would not rent from this company again for 3…read morereasons: 1. the oven did not work; we could not bake/broil/roast 2. the sheets did not fit the mattresses properly; we kept getting tangled and they kept slipping off the mattresses 3. you'd think in a 5 bedroom house, we would have a larger coffee maker than a 4 cup; come on! how much are auto drip coffeemakers! $12?at Walmart

Read between the lines when renting a Spectrum property!! They told me, after we arrived at the…read moreproperty, that their policy is NOT to provide any basic supplies like dish soap, hand soap, sponge for cleaning the kitchen, more than one kitchen towel, and no extra trash bags (in our case, we only had one trash bag for seven people for four days!). At the high price point we were at, that is completely unheard of and very unprofessional. We have stayed in many similar homes across the country and have never seen such a cheap policy. So be aware - either plan a trip to the store when you get to a Spectrum rental, or bring all your own supplies from home! I'd rather be on the beach than running to the store for basic supplies - that is why we pay the higher prices! And it is not clear on their property descriptions, at least the ones that we saw, that you need to bring all your basic supplies from home. They did come out and fix a repair that needed to be made so we appreciated their efficiency in that area, and thus the reason for the added star.

the unit is fully remodeled and very nice. the price was right. The location is close enough to the…read morebeach. that said, do your research before you go because the staff is completely unhelpful. there are no amenities, but don't expect them to suggest nearby restaurants-- they won't. There's no housekeeping during your stay so hopefully your ice maker and coffee pot works, ours didn't.. overall worth the price but don't expect resort-like service, that it is not. Also parking was $9 a day. Something that was not clear when booking on booking.com.

Pro: Spacious 2BR 2 BA condo. Con: Absolutely filthy…read more Pro: Close to beach. Con: No beach accessories provided (chairs, umbrella), or available to rent. Pro: Beds were comfortable. Con: Dirty towels left on kitchen counter. Pro: Outdoor pools were nice. Con: Horrible soundproofing. Every single sound in next door and upstairs units was heard. Kids running, chairs scraping, raised voices and music. Also, for a no pets allowed facility, 3 dogs were on our floor. Not service animals either. The biggest dealbreaker by far was the absolute nastiness of the floors, counters, baseboards, toilet seats/lids, shower floors, dining table, chairs. Every single surface was nasty. Yes, we informed the front desk but we cleaned it ourselves, except the baseboards and glass doors. After all, we were supposed to be on vacation, not the hired help.

This is the most disgusting hotel. It is infested with roaches and when we complained they sent a…read moregrounds crew member empty handed. I had to tell him to go get raid to spray. We were asked for new towels, and they told us to do them at the laundromat and pay for it ourselves. They refused to give us more toilet paper for a 7 day stay and told us they only set us up for a few days and to go to food lion down the street and purchase it ourselves. Sounds like a health code violation to me! They are crazy about wearing bracelets with the hotel logo on it, kicked us out of the pool when my husband had them on the beach in the bag. Do they really think someone wants to sneak in to this rundown establishment? The pool is nothing to be desired. The toaster was broken and called 3x for a replacement and never received it. We were charged 169.00 for a cleaning fee and were told there was sand in the hotel room and crumbs on the floor. I have never ever had to launder towels, provide my own toilet paper or be inspection clean after a hotel stay. Victor the GM is rude, condescending and could not have been nastier when questioned about anything regarding the stay. There really was no good answer for the charge, which will be disputed. XOXO Victor keep doing what you are doing, looks like you are doing a great job! Promotion in the future.

This is a beautiful and an amazing place if you have a family, especially ones with small children…read more It's really great for adults if you want to come have a nice place to stay and see the beach. The outside pool is quite large and they also have an inside pool. The size of the outside pool took me off guard a bit. Most Beach properties that I have stayed at pool was not as quite as large and this one also has a slide. It always had plenty of chairs available and they have a lot of them with umbrellas. There is a small food stand but no alcoholic beverage for the adults; however, you can bring your own light snacks in a cooler. The walk to the beach is not far and the Atlantic Ocean is very soothing. However I highly suggest you to bring some beach shoes because the sand has small shells in it that could hurt small feet. The local area has beautiful restaurants, and the price point is $$. There are local grocery stores and drug store so anything you want or need or didn't bring when you left home, you're able to get here. My cousin secured the condo. The condo we stayed in was a two bedroom and it was beautifully decorated, very clean, and very spacious. The owner of this condominium was amazing, communication was on point, no issues whatsoever. I loved the location of this condo because it was closer to the pool and ramp to the beach. If you're looking for an amazing vacation for the whole family I highly recommend going here.

We have been renting from Bluewater for five years now and never had issues like the trip we just…read morereturned from. We knew as soon as we opened the door that this house had issues. It looks dirty, the beds are old, blinds were broken, the kitchen floor was like a fun-house floor, the ceiling fan in the living room couldn't be shut off, the dining room light was ridiculously dim, the vent in the kitchen ceiling blew cold air directly from the outside the entire time, the neighbors could see directly into the bathroom because those blinds were broken too, and there were roaches. Lots of large roaches. On top of that, one of the bathrooms was so tiny that you could barely sit on the toilet and the shower was a joke. We're not particularly large people, but we couldn't use that bathroom. We arrived Saturday at 4:00, and I emailed Bluewater that night at 7:00 because I was so disappointed in the house. I listed half of those issues because that's all we'd noticed at that point. It got worse as the week went on. We've rented multiple other houses on Ocean Drive and this one was the worst. I received a quick response and someone showed up on Sunday (let themselves in even though we were sitting right there which I thought was incredibly rude) and changed a lightbulb, took pictures, and then I never heard anything again for the rest of our stay. I'm sorry, but at 3K for a week, someone could have come and hung $10 blinds in the bathroom. The entire house looked dirty and dated and was poorly stocked. Stay away from this place. I'll be sharing this review everywhere so no one else has to have this kind of experience.

We've rented from Bluewater for years. Unfortunately, the last 3 rental homes have been…read moredisgusting! Carousel was the first disaster! Great price and fabulous location-should have known it was too good to be true. Huge hole in decking-like big enough for a person to fall through. Leaking appliances and roof. House is absolutely disgusting. A neighbor stopped by when we were leaving. He said the home is completely neglected yet still rents. Don't waste your money! We've stayed at two additional homes since then. Both meh. The latest, 6/2021, had half smoked cigarette butts on the dresser and under the bed...is that actually considered Covid 19 level clean??? How do you miss cleaning those as well as addressing the smoke smell in a non smoking home. Also this rental was in June when you would expect the homes to be in pretty good shape-not lots of wear and tear. This home had dirty blankets, broken appliances(which were fixed while we were there), hair in the shower...too much to dismiss as a random miss. Bluewater's attention to detail in their rentals has declined exponentially over the years. We love renting in EI but Bluewater will not be our go to rental company moving forward.

From the first day till the last! Was nothing but a hassle. Please read your lease and move out…read moredocuments. Over and over again. They will trip you up anyway they can. To take money from your security deposit! I would rather live in a box down by the river. Then ever rent from them again!!

We posted a review recently but want to update our neighborhood response to the efforts of…read moreManagement Services and the City of New Bern. Frustration had reached a high and fed up with the deterioration of our neighborhood we got the City folks involved in our clean up effort. We also gave Management Services an opportunity to solve the problems their tenants were creating with garbage piles and trash/recycle bins not being returned to units after they were emptied. We're pleased to say that with everyone working together, the majority of the problems have been rectified. The City sent out letters reminding people of proper trash handling and the necessity of getting trash and recycle bins out of the roadway when emptied. Management Services has someone in the area regularly keeping an eye on things. Our neighborhood is looking so much better. We still have a few people who just don't get it, but we now have confidence that Management Services will continue to educate their tenants and that the City Solid Waste Manager, David Cox will be keeping an eye on our neighborhood. Thank you, Mr. Cox and thank you, Management Services for your efforts on behalf of College Park!

We rented 2201 Ocean Drive, Emerald Isle, NC (Dune Alright). This is our 4th year renting in…read moreEmerald Isle first time with Bluewater. This is by far the worst. Where to start? This house was "dog friendly" we brought our two dogs! Get there and there are signs that say no dogs on the furniture! Dog friendly NOT! My dogs live on my lap. Said it included a washer and dryer. You had to go outside down the stairs and don't forget the key to a room below the house. Dark and dingy and filthy. Dryer completely rusty! So you want to do your clothes in that! I had planned on doing laundry and brought minimal clothing. Ugh! The front door of the house is has a sliding glass door with no window covering! Talk about being exposed to the world! You would think the owner could spend $20 bucks to cover the window. The floors were filthy when we arrived and I had to mop the floor with a crappy broken mop. There was NO king size blanket for the bed so we found 2 twin size blankets to use. Heaven only knows how often they wash those. Then to top all this off the refrigerator broke and we lost a lot of food. We wasted a whole day and a half waiting around for them to take care of this problem. Apparently the home owner wanted it repaired not replaced so they went back and forth on that for most of the day. While we waited around not enjoying our vacation for a working refrigerator. The owner finally agreed to get a new refrigerator. After spending $2800+ to stay for a special week it was ruined! We asked for payment for the food we lost and reimbursement for one days rent. They offered us a mere $50 for the food we lost. Bluewater should make the owner make this right. It's not like we asked for the whole week rent back!

Everything! Poor management! Poor customer service. Employees have severe attitude problems. Most…read moreof them belong on a work release program.

If I could give 0 stars I would. The price is outrageous and none of the amenities work. A few…read moremembers of the staff are incredibly rude. Maintenance requests take weeks to resolve if even answered in the first place. The gym is tiny and is often locked so you can't get in after hours. I pay a lot of money for the extras aka smart features here that don't even work and no discount has been offered. Cable is included but only one cable box is allowed so you can only have it in one room. Overall..way overpriced. I'm surprised I am the first to review because many other tenants are saying the same thing. The apartments are new and nice looking but the things they claim to offer and why you would pay the higher rent do not work.

We have lived here for two years. We have enjoyed it. Very nice new apartments they are well kept…read morethe staff is always helpful if you need something. The ground are always neat and clean. No complaints here.

In this market you need a professional realtor to navigate your home purchase. Cannon and Gruber…read morewas recommended to us by a local business owner- best decision ever! Best real estate agency in the area- knows every neighborhood- always responds to texts/calls, will help during hard negotiations. Highly recommend 5 stars- being new to the area we needed contacts for cleaners, landscaping and a contractor. We are really happy with everyone they suggested- they have vetted everyone already to save the time and trouble of no shows etc. Call Carolyn Cannon and her team at Cannon and Gruber! They helped us find our forever home on the Crystal Coast!

We went through Cannon and Gruber to lease a vacation rental. I told the Cannon - Gruber rep. that…read morewe wanted to make sure that we leased a nice clean place. The place we leased was filthy. There were numerous problems, such as no WIFI. I spoke with the Cannon - Gruber rep. and she told me that  somethings couldn't be fix because it was the weekend. She also told me the best that she could do, to fix the WIFI, was to give me the instructions. She said that she would email the instructions. Which she never did. Why should I have to fix their WIFI? The only thing that she tried to fix was the missing blind slats in the master. For us, this was a one time shot weekend and the rental didn't even come close to what we expected.