I have been a patient of Dr Lu's for the last three years. He is extraordinarily diligent, very…read moreknowledgeable and has a wonderful compassionate side. Dr Lu possesses one of the best listening skills I've ever encountered by a medical professional and he's a great MD, too I've found him and Temecula Valley Cardiology to be first rate. PERIOD. Full stop.

I am fortunate to be a patient of Dr Lu. He listens and he cares. He gave me two stents last…read moreNovember.

My husband, at the end of June had a heart attack and had to have stents put in by Doctor Tiwari…read more We can say nothing but great things about his professionalism and care and patience with us while he answered lots of questions for us. His staff and him prayed for the surgery and my husband before he went under, it was a true blessing for my husband to have God steady Dr. Tiwari s hands as he preformed a long surgery. It was a tough four hours for the doctor and he was amazing. I recently had a new patient exam with him also to clear me for knee surgery. The office staff was also very good and took good care of me as I was there, including his physicians assistant, who answered questions for us. We highly recommend him. Many other doctors have talked highly of him from Loma Linda cardiology at the VA in Redlands also.

My visit was to see Cardiologist Dr. Samir Artoul, the office was clean, and the clinical staff was…read morevery helpful. Dr. Artoul is very kind, knowledgeable, and has a high level of competency and attention to detail. I highly recommend Dr. Artoul and his staff at Sun City Cardiology

I have been here few times for my appointments. Very quick process, staff and nice and…read moreknowledgeable. When you call them, they pick up quick and send you reminders about upcoming appointments. Great place and I recommend it to everyone

Horrible wait time no reason to have appointment since you won't be seen at that time.read more

Thank you Apple Medical team! I have been seen by Dr. Kingsley, and he is great. Very patient and…read moreknowledgeable. Always takes the time to explain and make sure I feel comfortable. This last week I was calling in with concerns of Covid-19 and needing help and guidance on what to do. The wonderful team and front desk and nurses all gave me great advice. One gentleman was compassionate and recommended that I retest for Covid because it might have been too early to get accurate results. He was right! Another lovely young woman asked multiple questions to her Dr. and team and then followed up to let me know her findings. It truly was perfect timing for all of them to be called to this field. It's scary and not for everyone. I appreciate your kindness and compassion.

Esmeralda is very rude and disrespectful her bedside manner is very bad. Dr Scoon is very…read moreunpleasant to see! I also don't care much for Bianca she is very rude!! I don't recommend this medical Office to anyone run!

First time seeing Dr Tfaye here. I had been searching for a new Primary doctor and everyone here…read morehas been amazing. PA Reed Bove is so attentive, listens well and cares about my health. God sent me to the right group!

WARNING TO ALL PATIENTS: Check your medical records on the portal immediately…read more PA Valencia incorrectly added diagnoses to my chart that I have NEVER been diagnosed with: Afib, Congestive Heart Failure, Hypothyroidism, Hypertension, and Insulin use. None of these are true. When I contacted PA Valencia directly, she promised me these errors would not follow me and would not appear on my chart. That was a complete lie. They followed me to my OB appointment where Congestive Heart Failure showed up coded in my records. This is dangerous. If I were ever brought into an ER, staff could administer insulin or withhold life-saving procedures based on false information. When I tried to get it corrected the way California law requires, I was met with nothing but runaround. No one can give me the Privacy Officer's name or contact information, even after multiple requests. I had to search the internet for Vicki Johnson who is their privacy officer. No one will identify who supervises this PA. Christina or Danielle in Medical Records promises callbacks that never come, or calls four hours after the scheduled time. No apology. No accountability. The doctor has never once reached out. Then they had the nerve to tell me to call my OB office myself and have them erase the Congestive Heart Failure from their records. That is also against the law. The originating office is legally responsible for correcting errors they made. You do not get to pass that off to another provider. To make it worse, they DELETED entries from my chart instead of following the legally required process. Under California law and HIPAA, corrections to medical records must be marked as an error, with a date and a signature. You cannot simply delete. What they did is illegal and a serious violation of medical record integrity. This medical office has lied to me repeatedly. They made these mistakes and by law they are required to fix them properly. They have done none of that. This is not just poor customer service. This is a patient safety issue bordering on malpractice. There is zero supervision of this PA and zero urgency to correct a legal medical record error that could cost someone their life. Do not trust this office with your health. I would not trust them with my worst enemy. You've been warned and if you continue to go- you're part of the problem.

This review is for Izabella at the Menifee office and for Dr. Feeney. I have been trying for 2…read moredays to get through to the Murrieta office, nobody ever answers the phone. I tried a few of the extensions on the recording and still nothing. We have also left messages, and NO return phone calls. Dr Feeney has been my family's doctor for over 20 years. He is the best doctor ever. After 2 days of trying several times during the day, I gave up and called their Menifee office. Izabella answered the phone right away. She is very patience, kind, and understanding. I have 2 family members at this time with medical issues, one in ICU so it is important for me to get ahold of my doctor. Izabella was very helpful. Thank you so much for all your help.

It is amazing how the demeanor of the receptionist can destroy the reputation of an entire…read morebusiness. Scheduled an appointment and showed up at the scheduled time (4:00), not 3:45 early like they asked, but this was due to traffic on the 215 that resulted in a 1 hour drive from north Temecula to Menifee. I walked in and was eventually by Rita, the receptionist, that my "provider", Cassandra, was refusing to see me and I had to reschedule. I asked multiple times to speak with her or the person that made the decision but was refused this option. There was no consideration of the reason I was being seen or that I had sat in traffic that I was not in control of as the reason I was not early for my appointment as they asked. The service here has completely gone down the drain with his expansion. Dr Atiga used to see everyone with a smile but now I feel like a number only, I am a bill due for them or money. Eventually, after I called the Murrieta location and asked for a supervisor, I was allowed to speak with the Supervisor at Menifee. Rita pulled a trashy excuse and claimed I never asked to speak with a supervisor previously. She is a gross excuse of patient care. Now, it should be known that after I finally got to speak with the supervisor, at 4:20 pm, Jason, the other PA saw me and all was handled, but it should have NEVER, come to me having to call another location and demand to speak with a supervisor to be seen. This is not a joke, is it time to find a new PCP. I am not paying good money for insurance to be treated like garbage by this receptionist. Dr Atiga, feel free to call me. I'd be happy to tell you more in depth about how your employees are treating the patients or customers or the reason you have a practice.

Dr Danek is nice and easy to talk to, however her staff are the opposite!…read more Always rushing you, cutting you off mid sentence in person or the phone as if you are just ruining their day. I called today to ask for a referral to be mailed ( don't know why it has to be picked up anyways) they can't afford a stamp? That's crazy!! I was cut off mid sentence by the person who answered the phone and I just said never mind and hanged up. It's just hard to get help/respect from her front desk staff. It's too bad because Dr Danek is a good Doctor.

Dr Danek is an amazing doctor, would recommend her. However, the front desk receptionists are very…read morerude both in person and each time I call.

This has been one of the most traumatic experiences of my life. I broke my ankle. I told Dr. Krieg…read morethat my main goal was to get back to work as soon as possible. I am on a single income and cannot lose my job. He stated he could do a surgery on Wednesday and that I could be back at work on Monday. On January 14, I had the surgery. Dr. Krieg did not speak with me after the surgery. I have been trying to get in touch with him regarding concerns and pain since January 14 (so for over a week) with no luck. I can only speak with Marissa, the physician assistant. It takes days to get a call back, and when I finally can speak to someone, my concerns are dismissed and I'm told that people don't usually have questions after surgery. I am still not back at work because the office will not fill out the forms I gave them from my office that would authorize a return to work. My pain medication ran out Monday. Dr. Krieg authorized a refill, but the staff will not complete a pre-authorization to allow my insurance to cover it, despite me telling them I'm in pain to the point I can't sleep or function normally. I feel completely dehumanized by this whole experience. I agreed to surgery in the hopes that I could return to work. Now, I'm in more pain than I was before the surgery. I can't get in contact with Dr. Krieg or anyone who is willing to address my concerns. I feel completely dehumanized that I had a serious surgery which I am experiencing side effects from. I don't know what happened in my own body.

OK so my experience with this office over the last 5+ years has been excellent. Stephanie, the PA…read morethere is absolutely the very best I have ever been to in the last 6 decades. She is awesome. Patient, listens and is so helpful. The staff has been good to me, and they have a sense of humor. They answer the phone, which is more than other offices, based on reviews I have read. They are also very responsive to pharmacy calls, or refill needs. I really like this office and the folks who work there. HOWEVER, my problem now is that I have cancer and the place PrimeCare uses for cancer treatment is the WORST. For that reason alone I may have to move to another group. But if not for that, I am truly appreciate of the great care I have received here.

We have been Kaiser members for over 25 years. For the most part, Kaiser has met our needs with our…read morehealth and help helped us with any issues that we've come across. Three weeks ago I was picking up a prescription and a pharmacist assistant helped us . Mr.Reidy went above and beyond his job title to help me get the meds I needed when no one else was able to help. So of course I had to write this review because too often were quick to complain, but not so much to give kudos!

Extremely Disappointed…read more Since switching to Kaiser, I have generally had good experiences at this office. Unfortunately, my visit this morning with the gynecology department was very disappointing due to the staff member who brought me back for my appointment. From the moment she called my name in the lobby, her tone and bedside manner were rude and dismissive. When my husband stood up to come with me (as I wanted him present during my appointment), she spoke to him instead of addressing me and simply said she would be taking me back first, offering no explanation. When I asked if he could join later, she responded in a snappy tone without providing any information about the process. Once in the room, she repeatedly asked why I was there, even after I explained that I had a Pap smear scheduled. She then told me I was not within the correct timeframe to receive a Pap smear and that my insurance likely would not cover it. This was confusing since my previous records had not yet been transferred. The conversation involved a lot of back-and-forth questioning and felt very disorganized and unprofessional. Because of the uncertainty she created, I ultimately left the appointment. I had taken time off work and driven all the way to the office only to be told the appointment likely should not have been scheduled. To make matters worse, while I was already halfway home, the same staff member called me back to say she had reviewed my chart again and realized that I actually was within the correct timeframe for the Pap smear. At that point I was already on my way home. She offered to reschedule, and when I said I would call back later, she abruptly hung up. This was extremely frustrating and disappointing. Clear communication and professionalism are especially important in women's health settings, and unfortunately that was completely lacking during this visit. My husband works in the medical field at a local hospital and witnessed how rude this lady was in person and on the phone. Bedside manner is extremely important to us and this lady should not be working here.