SCAM!! STAY AWAY!! I needed a loan and they are running the interest rate crazy high! They use…read moreother scam methods and they scammed me out of a deposit. Never come here!!!!

From the owner: Looking for a Loan? We only need your Title! Fast & Simple…read moreProcess! Low Interest! We Got Your Back!

Excellent service today 6/28/23 from Calina Lloyd. I am in the process of relocating and needed…read moreassistance managing my accounts. She was patient, professional and able to relate to my situation ( We are both of West Cost origin). I truly appreciate the respect and work she along with the members of this branch dedicate to making sure the customers have what we need.

It's really just the lady with dreads behind the glass tbh. The branch is okay. Customer service…read moreupon arriving had to get better tho. Teller behind the computer that was just sitting there didn't even acknowledge me last time I walked in. lol I was like "am I just supposed to walk up here?" She was like oh I can help you now.

Contacted multiple times after being told I was approved!went in days later and Noone seemed…read moreinterested in helping us

From the owner: We offer In House Financing (also known as Buy Here Pay Here) ensuing everybody has a chance at…read morebeing approved for a car loan regardless of what their credit look like. We approve applicants with bad credit or first time car buyers with no credit at all. We also approve you if you have been in a bankruptcy. Repo / repossession is also fine. As long as you have a full time job along with proof of income we will get the job done. Start driving today for as low as $,1000 Down!

They were perfect, everything was great and loved the online banking platform. It was very easy to…read moreuse and very intuitive. You could arrange the accounts in order and name them. You could also easily transfer money from one account to another: Choose From then Choose To, it was that simple. Then recently they destroyed the online banking website. All the accounts got out of order and they took away the function to put them back they way you needed it. They only way to fix the issue was to swap the names of two of my accounts, swap my direct deposit accounts, swap my mortgage draft accounts, swap everything between these two accounts, I'm still in the process of swapping everything. Because of this mess, I now also require to have debit cards for the account that I use to use to be for my mortgage that I now have to use for my daily spending. They promised me they would send it FedEx and that I would have it today. Today is over and it did not come so I called them. They just told me they sent it regular mail and should have it in 5-10 more days. So I have no access to my funds until another week. On top of all this mess they caused. Trying to transfer money on the new online banking is also a total mess, if you can even figure it out. It took me about 10 minutes to figure it out then I ended up doing it backwards. Before the change you simply had a transfer button, choose the from account then the to account and hit the submit button and you're done. Now you have to find Move Money then choose either start transaction of manage accounts, try them both one of them should work, then choose the account the money is going to, not the one it is coming from and so on, which is so backwards. I had Discover bank and Wells Fargo before moving everything here, now I am in desperate need to find a bank with a good online banking platform. I absolutely HATE this place now...

My boss, who did a brief hitch in the Air Force, called me and told me he walked into the Meyerland…read morelocation and walked out with a $50,000 unsecured, personal loan, no tax returns or anything to provide. I walked into their Sugar Land location and applied for a $14,500 unsecured, personal loan on the same day. I was told my loan was pending consideration. I should have an answer in 2 to 24 hours. I had to wait 6 hours for an answer. The answer was, "We need a pay stub and bank statements." Like my boss, I'm self-employed. Neither of us get "pay stubs." I spent the evening sending Navy FCU bank statements from two accounts and 2 years of tax returns. Had to wait till the next morning for an answer. On a range of 7.43% to 18% APR for personal loans, these clowns offer me the loan at 18%. I did 12 years in the Navy and my dad (Nam Vet) and sister were retired Air Force. My credit score is 790, I have little debt, I have $1,035/month mortgage for home that only half the value is financed, always got the best rate when buying a car, and that's the way they want to treat a vet? TERRIBLE! I called Navy Federal Credit Union back to discuss my issue, like the business mgr. who responded below, told me to. The Associate who fielded my call said there were no notes about this on my account, didn't understand why he/she didn't leave his/her name and said she didn't know why he/she even prompted me to call. Big surprise.

We came in without an appointment (oops) and didn't hold the truck we had our eyes on initially (it…read morewas pending purchase). Totally a blessing in disguise, there was a different truck hubby had been eyeballing but I was reluctant. But it was on the floor ready to go and better in person, exceeding my expectations. Only negative would be the waiting for the paperwork to be put together. Such a minor thing in the grand scheme of things. They utilized docusign and didn't badger us with multiple questions. It was seemingly painless. They have so much going on and manage it quite well. Hoping to trade in with them again at a later date. Thank you Arman for being absolutely chill while we figured ourselves out and Brad for getting us the best rate possible.

Came in to look at a few trucks. Very impressed with the show room and the friendly staff. Very…read moreclean trucks they detail each one and seem to be honest about the quality of the truck. They know what they are selling.

Horrible very slow service. Reps are useless not helpful. They took forever to get the line moving…read more Please BOA let's do better. Also it would be very very useful if you guys would fix the outside atm.

What kind of bank closes at 4 pm? Standard business hours should be until 430pm. 500pmread more

Jocelyn was VERY helpful! She made the process so smooth and was very patient with me. Thank you!read more

Thanks Jazmine for excellent service once again . I've been coming to this location for…read moreyears....great job!!!

I came in around 4pm today to renew my CD. Chi Rachel was very helpful in getting me check-in and…read morehelping purchase my CD. She was very patient with helping the old Asian lady who was before me.

There is no surprise that this ghetto location of Chase Bank has such a low rating. What in the…read morehell with the ATM closing at 5 PM? Normal people work until after 5 PM. This is effing ridiculous.

There have been a lot of issues when I went to go do a deposit. The Hispanic workers (Connie and…read moreEron) really only care about any gossip they can get out of any customer and as a result are not focused on their job. Eron also ended up taking an extra $20 from me one day because he said I didn't bring the full deposit when I knew exactly how much the deposit was. Tram did not give me my full change and I had to return to the bank in order to receive the missing money. The manager, Ann, does not do a very good job at deescalating situations and trying to find proper solutions, she'd rather tell people to not go to this specific bank anymore rather than find a proper solution.

I was told to use this bank when the other one was burned down. I can't say is a better than the…read morecloser one. But the staff was friendlier during Covid-19 pandemic. I think I'll come into the branch more often. The drive thru ATM is very awkward. Walk up ATM is worse. I fear getting hit by a car coming out of drive thru ATM. Don't use ATM at night.