I would recommend this bank very highly. The staff was very friendly and professional, especially…read moreLinda Preston. She was very helpful and solved any problems we had in a quick and timely manner. I would recommend her to any one need banking assistance.

Staff is very welcoming and pleasant to deal with. We are new in town and decided to check out…read moretheir banking products. They have a good promotion at this time. I highly recommend this bank.

Thank you VyStar for truly caring about my financial well-being! All the employees are so helpful…read moreand take the time to listen to my needs and concerns! They even remember my name when I walk in! Great experience!

I had a mortgage with Vystar, and then refinanced with them as well. What went wrong? What…read moredidn't. First the good, my mortgage officer team were excellent, in particular Ryan. The rate was also below average. Now the bad...let's see, to refinance I was initially told that I would have to have a certified check...the day before Christmas. When all banks close early. I kid you not. Turns out not to have been true, but I lost a year of my life trying to resolve it. Then, Vystar continued to withdraw money from my bank account for the new AND old mortgages. That's right, they did not stop when they refinanced my mortgage. I eventually caught on after 3-4 months, when they had 40k of my money. Then..and I kid you not, after much hassle they told me that they had sent 2/3 of my money in a check...to a house in Delaware I had not lived in for almost 2 years. Keep in mind that THEY WROTE THE MORTGAGE AND REFINANCED THE HOUSE I ACTUALLY LIVE IN. But wait! I'm not done, they then told me they would not be able to reissue that check for 90 days. That's right. They could not cancel it and send it correctly. But I'm not done! No. When I called and asked for a supervisor...I was told..wait for it..it takes 3 TO 5 BUSINESS DAYS FOR SOMEONE TO RETURN YOUR CALL! Am I kidding? I wish I were. Basically , please avoid this bank at all costs. Looks good on paper, but whether it's nefarious or just incompetence it is obvious that they are not capable of performing even the basic duties of a bank. Buyer beware.

Another nice branch of Chase bank. Parking is limited but there is a security guard keeping the…read morespaces open for customers. The customer service we received was great like always

This review is regarding Chase bank in general. I was issued a refund check from my orthodontist…read moreGreat Expressions and I deposited it into my account. Chase cashed the check for $2300 and then took the money out of my account and closed down my entire personal checking account as if I wrote a fraudulent check. Great Expressions has called Chase several times to verify the check however they are saying they still cannot verify the check. Great Expressions is a large corporation and has not had one problem with anyone cashing their checks. I worked hard to pay for my braces and they issued me a refund of the money I paid them so I could go to a different orthodontist. Now I have had braces stuck on my teeth rotting out because I cannot pay to go to a different orthodontist now. Chase will not even return the money back to Great Expressions. That is theft and that is morally wrong. Never ever bank with Chase bank they are the ones that are scammers and do unethical fraudulent things. I've always wanted braces and I am 38 years old and now I can't even get them finished. I just want my money back. They said it was their policy that they did not have to return any money not even back to the check issuer. Wtf!

I opened my checking and savings account 2 months ago! They are all so friendly, prompt, and…read morehelpful everytime I go into the actual branch! The online banking app is user friendly. Bravo!

I have been with Community First since 1995! Always great service: friendly, accountable.,…read morehelpful, and knowledgeable!

Been with this Credit Union for years. Great customer service and lots of locations. They are the…read morebest!

From the owner: First Florida Credit Union is headquartered in Jacksonville and operates 18 branches throughout the…read morestate, serving more than 62,000 members. As a not-for-profit, member-owned cooperative, our primary focus is to serve the financial needs of our members. Because First Florida does not have stockholders, "people before profits" is alive and well. Earnings are returned to members in the form of lower rates and fees, in addition to higher earnings on deposits.

use to love banking here now the staff is rude and have no sense of customer service will be…read moreswitching banks

We had a wonderful experience. Needed To cash got checks and…read moreopen a savings and checking acct The entire staff was soooooooh friendly and efficient. Especially Sarah Grateful it was a no stress situation

Yet another reason to not bank with Wells Fargo. I received a check from a business written on…read moretheir Wells Fargo account. I take it into Wells Fargo down the street to cash it. Not a large number on the check. Only $150. First, you must come inside if you do not have a personal account with WF and she two forms of ID. Fine. They walk want to charge $7.50 to cash the check! But they are not consistent. I have cashed checks from the same business at the same bank for the same amount on other occasions, but today they want to charge me $7.50. Wells Fargo is very bad at the whole customer service thing. If you don't want to be a neighborhood bank, stop trying to be one.

I've banked with Wells Fargo for many years. I'm concerned they've become so dishonest as to have…read moreto fire thousands of employees who defrauded customers. And the Lake Mary branch does not give good service. The couple of bankers I liked have moved on partly because of their policies. And they can't even get their act together enough to return a call. Sadly my business dealings are so intertwined there it is impractical to leave but I opened a new personal account and I miss no opportunity to let people know how disappointed I am in this once great bank.

I've been a Bank of America customer for over twenty years, both personal and business. More than…read more$200K moves through my accounts every year, and not once--ever--has there been a hint of fraud, overdraft, or dispute. I've stayed loyal through mergers, fees, and policy changes because I believed this bank valued long-term relationships. After what just happened at this branch, that belief is gone. I sold my RV for $35K and helped a friend purchase a 2004 Thunderbird for $12K. We went to Truist Bank, only 0.3 miles away, where their branch manager, Stacy, issued two cashier's checks--certified, verified funds. I walked them straight into this BOA branch to deposit them, as I've done countless times. The teller, Marie, was professional and kind. Then the system "recommended" a seven-day hold. I asked why. She said "fraud prevention." I explained that cashier's checks are guaranteed money--the very reason they exist. She said $12K would clear the next day and $7K of the $35K the following day. Frustrating, but fine. Then I asked for a manager. Enter Chris, the assistant manager, with an attitude that screamed indifference. Before hearing a word of context, he started repeating "fraud" like it was a script. I told him my account is spotless--twenty years, zero issues--and that labeling legitimate customers as potential criminals isn't customer service. I asked him to call Truist's branch manager to verify the checks. He refused, saying he was "not allowed." Then, smirking, he told me I could "just cancel the checks and go back if it was a good bank." That comment alone summed up how little he cared. When I pointed out that the system only recommended a hold, not required one, he claimed "management can't override it anymore" and blamed "a new 2024 law." He couldn't cite the law or explain it. He said he'd call the internal department that might lift it--then shrugged and admitted, "They won't." I've managed teams for years, and I would never speak to customers with that tone or lack of respect. The next day, nothing cleared. Not the $12K. Not the $7K. Days later, the entire deposit is still frozen. No follow-up, no explanation--just silence. That's not fraud protection. That's mismanagement hiding behind automation. Look at the reviews for this branch. Like so many others, not one five-star rating. That's not coincidence--it's culture. This is what happens when leadership replaces service with scripts and accountability with algorithms. If a 20-year customer depositing certified checks from a major U.S. bank gets treated like a liability, what chance does a new customer have? I've defended BOA for years. I won't anymore. When the hold finally lifts, I'll close both my personal and business accounts. It takes minutes to open new ones elsewhere--at banks that still believe in human judgment, not automated suspicion. Bank of America once stood for partnership and progress. Now it stands for policies without people, and managers without empathy. To anyone reading: choose a bank that values you. And to Bank of America Corporate--this review isn't just feedback. It's a warning. Customers notice, competitors notice, and the public notices. Your systems don't just hold funds--they're holding back trust.

This review is for the drive thru only. We didn't feel comfortable going inside the bank during…read morethis pandemic. We used the drive thru to make a transaction the other day. The lanes are nice and wide. There are two atm machines and the drive up window. The bank teller was super nice and was not wearing a mask. It was around mid day so it wasn't busy at all.

This is a brand new building and branch location, perhaps open a couple months at most. The…read moreinterior is in impeccable condition. I've been eyeing Vystar for quite some time, having been a fan of credit unions from living other places. But I hadn't pulled the trigger because locations weren't very convenient for me. When this location opened, that button was pressed for me, so I went in to check it out during their grand opening. I found (and still find, a couple months in) the customer service to be top notch. I also really enjoy that, even though the location is accessible, they make it so I don't really have to come in most of the time. I was surprised to learn that Vystar's mobile app actually lets you deposit checks from your smartphone, which is really an incredible touch. Looking forward to continuing business with them!

I have been banking with VyStar for over 15 years when I first opened the account they were all…read morevery nice now when you go there they are rude not very helpful, make you wait on line for a long time,charge you fees when you lose your card . They are totally not understanding and it's all about making money from you. I would not suggest banking at Vystar.