I was a member here, and my friend came in to use her 5-day guest pass. We tried to do everything…read morethe right way. The front desk employee called two women from the office who were eating and gossiping before helping us. When one of them finally assisted us, she said my friend couldn't work out because she "wasn't in the system." We showed her the screenshot of the guest pass, which clearly did not list any time restrictions. Instead of explaining or helping, she offered a one-day pass for $40. I asked if my friend could use my guest pass, and she said no because it "wasn't done," and that my friend couldn't work out at all. We left and later came back to try again. I admit I should've asked for a manager earlier. Accused me to "sneak in" when I literally tried talking and did everything right since the beginning. When we returned, the manager treated me like I was doing something wrong and immediately said my friend could not work out. I asked her to show me where in the policy it states you must arrive before a certain time. Her response was, "Google it." I then asked for the corporate number or someone above her, and she said, "I'm the manager, Kim." I did tell her gas isn't cheap, and nowhere on the pass did it state any time restrictions. The entire interaction felt dismissive, unprofessional, and honestly like we were being racially profiled. Save your time and money. Terrible customer service and very rude staff. Below are the screenshots on what it says to sign up for the 5 day pass.

best gym evaaaa fitness connection is such a great gym , has kids club group fitness and an amazing…read morefront desk! They are always positive and helpful!

Most of the staff is super nice and helpful. There is an older lady that is always rude every time…read moreI see her. I was given some bogus excuse that I couldn't work out this afternoon because I had "exceeded" their visitation rules. I bought my black card membership because I was supposed to be able to use any PF I wanted to. There was no stipulations or restraints explained when I bought my membership. I don't pay dues to my "home" gym membership - I pay my membership fees to Planet Fitness itself. Other than the rude old chick, the rest of the place is ok.

Don't pay attention to all the negative reviews! The management must have listened and improved…read moreeverything because I love it here. The staff is super friendly and there is always someone cleaning and wiping down equipment and I've never seen any of the paper towel dispensers empty. I've been coming here for a few months and I am very pleased with my experience. I think PF overall don't get the credit they deserve. They might not have a ton of equipment but they have enough and if you know what you're doing, you can get a good pump in! You can't beat the price either, even the most expensive membership is reasonable compared to some places charging over $50 per month! Give them a chance, you can't knock what you don't try!

Took Strong Flow 75 with Leslie today and really enjoyed it. The space was cozy on a rainy day and…read morethe flow felt extra nourishing. Leslie was a great instructor and I look forward to getting back for more!

A unique "boutique" facility. Free weights, cable systems, Rogue racks, C2 Rower and SkiErg,…read moretreadmills, stairclimbers, supplied towels, 24/7/365 Secure access, bathrooms, showers. 2 locations (Alamo Heights and King William)

After covid and retiring, I realized I'd procrastinated long enough and needed to get back to the…read moregym so signed up for some intro classes. The sessions were difficult since I hadn't worked out in a few years, but reinforced my thoughts that I needed to get back to the gym and I signed up for a year's worth of their small group training. I love the small class size and while the classes are tough, my body feels better, is definitely toning up and I sleep better too. I love the individual attention the small group classes allow and how they focus on different muscle groups each day. Every trainer I've worked with leading the classes has been excellent....encouraging and pushing me to increase my strength but modifying exercises when needed to avoid injury. I've just completed 2 months at Fit Therapy of Texas and am so happy I joined!

I started working out with Kenny at Fit Therapy of Texas in late August because my frozen shoulder…read morehad gotten too painful. I'm no athlete, yet Kenny manages to work with my limited capabilities to get me stronger and more flexible. After little more than 8 weeks (despite me ignoring diet or aerobic exercise discipline), I managed to lose over 4% body fat working out three times a week with Kenny! I also lost over 2 inches on my hips-- and I'm 57! Now I am encouraged to keep going, to lose the weight I've gained since menopause, and to keep getting stronger and get my full range of motion back. With Kenny's training and expertise I get to benefit from diet recommendations (gum had carbs, who knew?) and yes, even aerobic exercise. I'm going to try jump roping with one that has a counter in the handle. I'm looking forward to being leaner and fitter in 2019.

Traveling through San Antonio and came across OSO Crossfit. Stopped in and spoke to them to see if…read morethey had a day pass (drop in pass). I was directed to a link and signed up for a class for this morning, April 11th. 1 hour class, and it was awesome. There is definitely great vibe with the regulars and I felt welcome. Eric put on a great class and the workout was well put together. Lots of banter and camaraderie. The gym is clean, the equipment well maintained and there was plenty for everyone. Great experience!

I've been a member for over 3 years. Moved to different parts of San Antonio and always go back to…read moreOso CrossFit. It's the best box I've experienced. The coaches, culture and social atmosphere is a perfect combination. You can reach your nutrition and fitness goals at this gym. Drop in, try it out, make new friends and great habits!