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    SouthPaws

    3.7 (61 reviews)
    Open 6:30 am - 7:00 pm

    Services - SouthPaws

    Pet boarding

    SouthPaws Photos

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    No nail and bloody paw after picking her up from a groom.

    Unfortunately I had a terrible experience at SouthPaws yesterday. I went in for a groom and they told me she was so agitated while getting blow dried that she "scratched her nail completely off". Either that's true and she was completely neglected while in distress, or they cut her nail off on accident and lied about it. Either way, it was not okay and what's worse is they still charged me for the service!! I have given this place my business for the last two years and sadly now I don't trust her in their care. I was shocked and disappointed at the way the situation was handled when I picked her up. I will now have to take her to the vet which is an expense I shouldn't have had to incur due to their carelessness. Being charged $60 to pick up my dog with a missing nail and bloody paw is just wrong.

    Andrew G.

    Brought my dog his 3rd visit for a full groom and it was an excellent experience just as the other times before. Pup looks great, super friendly staff and very affordable prices.

    Valerie B.

    This place spoils my bulldog. They are breed smart and spoil him. He is always excited to get there but not as happy to come home with boring ole mom. Definitely recommend

    Ace C.

    Do not bring your dogs here. My boy was dropped off and he has a humping problem. We told them this and they said "no problem! We'll take special care to train him out of it. And will keep an eye on it." The first time he was there he got into a scuffle and they put him in a separate room and also kept him up front with the elderly and staff dogs and he had a blast. The second time is when it takes a turn. I get a call that he got into a fight. That he bit another dog and she's requesting my info and that we pay for her dog's vet bill. The employee admits openly to me that they're short staffed so he left all the dogs alone for a while and left. However, we weren't allowed to look at the tapes from the fight. I asked several times only to be told no. We paid for her vet bill to be nice, but when my dog got home, he had HUGE bite marks on his throat and an infection they didn't tell us about. We saw an employee on camera once throw my dog into a kennel and not check on him once after. The woman (whose dog my dog got into a fight with) then starts emailing me saying I'm lying because they told her my dog had been kicked out of every doggy daycare in the area for being "aggressive". Uh this is the ONLY doggy daycare he's ever been to. So that's news to me. Steer clear of this place!

    Does this look like a heart to you??
    Elvis K.

    Overall, this established should be awarded the SHITTY CUSTOMER SERVICE AWARD. Come on down if you want shitty experience, cause you'll get it here! I brought my dog here several times to have his nails clipped and pads trimmed which they did an OK job. Several times his nails were cut a little too short causing him to bleed. Unfortunately, I picked him up with blood crusted on his fur/skin. This place has ZERO attention to detail in keeping their clients "clean" when returned to their owners. My dog is a white/red Papillion and has a red patch near his bum. I finally brought him in for a grooming appt and asked to cut the white fur around the red into the shape of a heart. Well, aside from hacking the red patch with clippers and the 3.5 hours time it took to groom a 15lb dog, the customer service at this place is absolutely awful and ridiculous. For the 3.5 hours my dog was under SouthPaws care, he had NO WATER. He drank water for over a minute when we arrived home. They told me he had "access to work" which was near other dogs, which my dog steered clear of that area, but they didn't bring a bowl to him. I also informed the person on the other end (an ignorant teenage kid) that I wasn't happy with the "heart" - he was completely silent for over 10 seconds. When I responded with "well, I guess no response is a response", he replied back, "I'm not sure what you want me to say". Has this kid EVER had customer service training? The response is common sense...but we all know that not everyone has these basic skills. I called back to ask for the manager's name, and the woman who answered the phone refused to give me information and hung up on me. She was so rude, full of attitude and never once offered an apologize or acknowledgement of the awful services my dog and I received. About 20 mins later and without my request, they provided me with a full refund. Obviously they realized their faults, especially at my expressed anger. This was a poor attempt to downgrade the shitty customer service because it doesn't place any hesitation in writing this review.

    First SouthPaws groom. We'll be coming back!

    We've just switched groomers and this was our first time at SouthPaws. They did a terrific job from scheduling, to working with us to understand and get a picture of what we wanted for Jesse - not an exact Bichon cut, to timely completion of the groom, and, most importantly, grooming him exactly as we asked for. The price was reasonable and we'll be coming back!

    Raven D.

    We love and highly recommend Southpaws to all of our friends. This is our go-to spot for reliable boarding. The employees are extremely caring and dog friendly! We love having a trusted place to leave our Australian Shepard when we are traveling. We enjoy checking the cameras to see him having a blast!

    Leah H.

    Our labradoodle loves it here! He is an Australian labradoodle with longish hair; he needs a lot of grooming and can get a little matted. He always looks good after his groom and we love that they offer a "face/feet/fanny" option for in between full grooms. He is always happy when we pick him up and the staff is great with him.

    Part of Slim's gift from his favorite groomer @veescissorhands (IG)
    Summer H.

    After a bunch of dud groomers who just wanted to shave my Sheepadoodle down, we found Vee at southpaws and she has been a God-send. Loves my baby like her own, always goes the extra mile to make sure I get the result I ask for and is just an all around wonderful person. We are moving an hour away and for our last groom, Vee even got Slim a special present with treats, frisbee, comb, the sweetest little canvas of his paw print and a card that legit brought me to tears. Will be going out of my way to drive him up for grooms whenever I can, just so my baby can see his favorite friend. 100% recommend taking your dog to see Vee at Southpaws!

    Stanley looks so handsome after his grooming from Veronica

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    SouthPaws M.

    We are thrilled to hear that you had a great experience with us :)

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    I bring my dog in every 6 weeks for a bath. Super friendly, easy to book and rarely have any scheduling issues. Love SouthPaws!

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    The availabilty for boarding is good and it has given my dog the opportunity to socialize with other dogs.

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    Page 1 of 2

    Ask the Community - SouthPaws

    Review Highlights - SouthPaws

    Our beloved Bexley--8 month old pup--has been coming to SouthPaws for a few months.

    Mentioned in 2 reviews

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    The Pampered Pooch Pet Spa & Resort

    The Pampered Pooch Pet Spa & Resort

    (56 reviews)

    We have a 10 month old mini Aussie Shepherd. She needed a full grooming. The Aussie breed has an…read moreundercoat and fur. Thus, you have to be careful when grooming them because you could damage their undercoat and fur if you use mechanical trimmers. We picked PPPS because of the positive yelp reviews. We booked our pup for an appointment. PPPS uses text to communicate with you and the communication is excellent. PPPS needed vaccine records and many additional details to make sure it was safe for all the other pups at their location. We dropped off Zoey and spoke with the groomer (Bree). Bree was very aware of how to properly groom an Aussie. We had a brief conversation about what we wanted and believed Zoey was in capable hands. When Zoey was done, we got a text to pick her up. I was greeted upon arrival and Zoey was led out to me right away. Zoey looked fantastic!!! Bree groomed her exactly the way we had discussed. Zoey looked even better than I had hoped. I gave Bree a $20.00 tip. When I brought Zoey home and my wife saw her, my wife loved the grooming. My wife's only complaint was that I should have given Bree a bigger tip. I will fix that the next time we bring Zoey in for a groom.

    Diesel has been going to PP for doggy daycare since I adopted him from MTGSR five years ago. The…read moreteam here is amazing. Dawn is fantastic with him as are the other employees there. He's not an easy dog but they have done amazing with him. When he was diagnosed with a hereditary eye issue, I was worried about having to board him as he requires eye drops twice a day to keep the condition treated. They didn't hesitate and said we will be sure he gets them as needed when he boards. They are amazing and I wouldn't take him anywhere else!

    Yardstick Dog Hotel - Berry Hill

    Yardstick Dog Hotel - Berry Hill

    (13 reviews)

    My dog did so well at Yardstick for a week of boarding earlier in the year. I was nervous as she…read moreisn't the best with other dogs at times but she warmed up and made friends. She will be boarding with them again for the next vacation I have! Plus I like the photo updates throughout her time and that I can order her room service!

    Yardstick is my puppy's favorite place! We consider ourselves extremely lucky to have found such a…read moregreat doggie daycare spot to drop her off at on a weekly basis - especially in a city where many kennels have waitlists just for an initial interview. I scheduled a tour in advance online, and received a very thorough explanation of the Yardstick difference. There are three different play areas for small, medium, and large dogs. During a regular daycare visit, your dog gets a short break in their own kennel area around midday, before jumping back in for afternoon play. An all-day daycare visit will run you $45, and they do offer a trial day for new guests for $25. The entire facility is cute and clean - but I have to say it's the customer service that stands out most. The Yardstick team sends me adorable (and detailed) photo updates throughout the day, reinforcing that I've left my fur baby in excellent hands. Every time I drop my dog off, they greet her by name and genuinely seem excited to see her. Big thanks to the entire Yardstick team for taking such good care of our pup! We'll continue to bring her by as often as possible for some of the best doggie daycare in town!

    Lucky Paws Tennessee - Good dogs!

    Lucky Paws Tennessee

    (22 reviews)

    Grace has been a godsend for us and our dog. We adopted a rescue that has severe resource guarding…read moreissues and had not been socialized with people nor dogs. He's a unique dog, and for a while we weren't sure we would ever find someone who could effectively and safely handle him, but Grace was able to not only speak his language - but also safely integrate him into walks with other dogs and help muzzle train him. She quickly became his favorite person and was one of the only people he trusted. Grace went beyond the walks and basic training and would sometimes ask if she could take him overnight to get him used to being around different dogs (hers) and people. He always loves these sleepover and has learned to better read other dogs and communicate as a result. Our boy has come a long way, and we owe so much of that to Grace and Lucky Dog!

    We had to find a kennel in a rush because of an unexpected situation. We called all the kennels we…read moreknew of but they were full, so we went looking at the "unknowns". This turned out to be the perfect place for our dog. Jeff and Grace keep great control over the animals, and keep the numbers way down. Our dog was unsure of herself for the first day or so, but quickly joined the pack because I believe she felt very safe at this place. Great big fenced areas to play in, and best of all communal sleeping on furniture! She felt right at home. Highly recommend this place. You can see her airborne flying with the pack in the second photo!

    Pet Resorts of America - Happy dog!

    Pet Resorts of America

    (65 reviews)

    Bellevue

    It makes perfect sense that my 1,100th review is one dedicated to my Pup and his daycare…read moreadventures! This Pet Resorts of America sits on Charlotte Pike in West Nashville and is perched up on a hill overlooking the busy street below. The dogs have to love this view when they are playing outdoors...so many cars to bark at! We usually take our little dude, Tucker, to day care twice per week, so for us it was more cost effective to buy in bulk. We purchased a set of 10 visits and the staff are good at keeping up with renewal times so he never goes without his play days. This location has two sides/buildings...one for grooming and the other for daycare. They are connected, but have different entry and pick up points/times. We have utilized their grooming services, but for us it is a little too expensive for the low maintenance coat that our pup has. So, we now take him to the nearby Petco every few weeks at a discounted price comparatively. For daycare, the price is decent, and becomes better with package pricing. Tucker loves his day care friends and family, and they love him! Even if we are gone for a few weeks, when he walks in they immediately greet him by name and rush him back to the play areas. We also have special food we feed him that requires refrigeration. They made sure to ask if he likes it heated or cold. Heated of course because he is spoiled, but he will eat it either way...and it was nice that they asked! Overall, we really enjoy Pet Resorts for our little dudes day care shenanigans!

    Our dogs stayed there for 5 days while we were visiting family for Thanksgiving. Our German…read moreshepherd, Duke, came home with a large cut on his face. Our lab, Chloe, had a small cut to the side of her eye. Our dogs adore each other and there is literally no way that they got into a fight with each other. Something happened to our dogs while they were there and the boarding facility didn't inform us as to what happened. Our labs eyes were bloodshot. They were both exhausted and severely dehydrated. We will NEVER use this place again. Google won't let me add a photo of Dukes face. Adding it to yelp review.

    Music City Cats - Maeby loves playing feather

    Music City Cats

    (69 reviews)

    West End Park

    I was so nervous leaving my two boys by themselves for a week for the first time. And to top it off…read moreone of my boys had to go to the vet and had a persistent medical issue right before I left - so I was even more anxious about leaving. But Music City Cats (Brooke and Kate specifically) made my trip so easy and took away the anxiety. They visited my cats twice a day during the week and sent me the BEST pictures.. Seriously.. they could both be professional pet photographers... I'm going to get a few framed.. they played with my cats and gave me the best written text describing their time with my boys. It was so wonderful, and they were delightful, responsive, and clearly loved my babies. It was so easy to set up the lock box for them to have access to my house. I will absolutely use this service again, and can't say enough nice things about Brooke and Kate. I am so happy this service exists, and will absolutely recommend everyone I know with cats to use them!

    I couldn't be happier with the care that my cat received while I was gone over Christmas! Even from…read morethe meet and greet, the staff was friendly, approached my cat kindly, and asked many questions to learn what she needed. While I was away, they sent daily photos and updates about their interactions with her. It really is such a great company that clearly cares a lot. It gave me peace of mind to know that my cat was being taken care of, and I will definitely use it again in the future!

    SouthPaws - groomer - Updated May 2026

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