2 year old dog died after anaesthetic for a spay caused kidney failure. Spoke to the manager, said…read morehe would call me back the next day. 12 days later I called again as no contact. He said it was the first he had heard of it, I pointed out I had spoken to him. He then said that he hadn't done anything as Vet A was away. I said it was vet B who had done the surgery. That set the tone for their care and competence from that point on. Requests were ignored. Emails were sent with no attachments. VCMS are powerless as it is voluntary for vets, they can set parameters. No apology for the woeful service, paid over £1400 for the cost of her hospitalisation post-spay. CVS head office declined to get involved and said it was a local issue. When we picked her up after three days in their care she was unclean and matted, the ultrasound gel from 4 hours earlier had not even been wiped off, they said they hadn't had any other complaints. Management and the ethos is shocking.

Able to see your pet quickly, great prices, caring vets . . . what more can I say! They have been…read moreso good to us and our little creatures since we started using them two years ago. I can always rely on them and know they will do everything they can to treat our pets as they deserve.

My dogs used to go here... Never again…read more They are a horrible vet practice. Friends dog was paralyzed during an operation and they wont accept liability - he couldn't walk after the op and is now paralyzed (had a Luxating patella). Can't even see the same vet who broke his spine... There's no human element. Our new vets are amazing and talk to the animals, make them feel comfortable and call us every chance they can. They even offered us a cup of coffee! (Southmore for reference). Greenbay is nothing like this. They don't like small animals (so i've heard through the great vine). Horrible to cats and small dogs. I also know someone who works here and how on earth they still get business. They're a disgusting, money grabbing vets.

I can't praise the vets at Greenbay enough. They are so professional and really know there stuff…read more They have treated all my dogs and cats over the years. They are always interested and supportive and when the sad day comes they really do care. They are the best vets I have ever come across. They are situated in a quiet road, away from the town centre and on street parking is available immediately in front of their building. I have never had a problem parking there. Some operations are done at their Torquay premises where they have more facilities. They look after the owners as well as the animals.

My partner and I take our two pet rabbits here frequently, one of which has required an operation…read more The staff are really lovely and are happy to answer any questions and give advice over the phone. On your first visit you get 6 weeks Pet Plan insurance free which is handy because it gives you cover immediately, whereas when you purchase the same cover online you can't make any claims in the first month or so. The waiting times seem to be really good as we've never had to wait more than 10-15 minutes and there is adequate parking outside. Along with the usual veterinary services, they have weight and behaviour specialists and even offer bereavement counselling. We're both huge animal lovers and we'll be taking our pets (both current and any future additions!) for years to come.

This is a lovely vets, being the main branch of a group in Plymouth. The vets has its own car park…read morearea and is very clean and well laid out. There is a seperate entrance and exit so if you have had an upsetting experience you do not have to walk past all the other waiting animals. I have been here with my own animals and injured animals I have found and they are always just as caring with them. Opening hours are longer than other vets I have visited which is very handy if you work all day. Staff are very knowledgeable and always happy to discuss any concerns you may have.

Go if you want a vet who cares more about the animals than their pockets, not suggesting they are…read morecheap, who is, but animal centred, and kind.Who could ask for more.

I've used the Animal Health Centre for years for all my animals and they are excellent. I can't…read morerecommend them highly enough.

these are well known vets and my animals have been with them for years, excellent service and…read morealways space for emergency appts unfortunately they could do with a bigger carpark and they are rather expensive. My cat recently had a booster injection that cost £45 and £15 for consultancy. Family vetinary surgery that joins with bovey tracey too. You can have a 24 hour call out from a vet and buy prescription diets from them too which are quite good

A very good vets situated on the road from the A38 into St Budeaux. It is part of a chain of vets…read morein Plymouth so if you are registered with this one you can also use the larger vets near Asda which has longer opening hours. Parking is on the roadside and the vets itself is a converted house so it is easy to drive past and miss it although there is a sign in the front of the building. The staff are very friendly and knowledgeable and the building is clean, tidy and well lit. There attitude towards the animals they care for is lovely.

This is a lovely pet shop of a reasonable size. All the common animal accessories, as well as a few…read moreextras, are here and it is next to a large car park. It also has a range of common animals for sale and staff are quite happy for you to just browse and look at the animals. The shop is clean and tidy although it can get quite busy so access in and around is sometimes difficult. The staff are friendly and knowledgeable. In peak times queue times can be a while, usually because staff do serve each customer throughly rather than there being long queues.

I will be recommending Appy Paws to everyone I know! After getting back from my holiday I was…read morepleasantly surprised when I picked my dog up from Appy Paws. She was happy, completely at ease with the family, and quite frankly didn't want to come home! I will definitely be using their service again!