I have been going here for 20+ years loved these doctors but recently since becoming Beaumont…read morefacility it has gone down tremendously. Billing problems because of incorrect coding for insurance companies, lengthy hold time on phone for questions and appointments. Was left in hold for 30 minutes, I thought someone was researching a billing error. Called on my cell phone to see what the hold up was and was told "oh that lines ring back was on mute" The office personal are short tempered. I use to recommend them but no longer.

Dr John Slaim has been my doctor since 1990 I love him like a brother always takes time to make…read moresure all my issues are addressed best dr downriver hands up

Dr Steffes and the staff are excellent! Patient care is on point and the staff work great together…read moreto ensure that your visits are efficient from check in to check out! Nice clean facility!!

Nurses seem fine , doc was great. Staff running the place whole other story…read more Rude rude rude.

This review is not about the quality of medical care but about the facility…read more At our first visit the receptionist made a snap judgment about our reimbursement card that was wrong, and I had to fight to get her to try it several times. It turns out it had a different issue that we had to settle later, but the receptionist's assumption was incorrect. At our second visit I asked the other people in the waiting room if they minded if we turned the TV off and they said they didn't mind, but the receptionist still refused to turn it off. She spoke quite rudely, too. And then she argued with my husband and tried to tell him that he didn't need the detailed receipt he knew he needed for healthcare reimbursement. Overall, given that drivers and caregivers have to wait for approximately two hours, and are not allowed to leave, and given the amount we are being charged, a coffeemaker in the waiting room seems like a very minimal convenience to expect and yet there is not one. A quiet option for those of us who prefer that would be an added bonus.

I had to meet Dr switch of switch eye center, for my cataract surgery at this location. The nurse…read moreis here were very helpful and comforting. Emily was the first one I met, she is a strong force and she makes sure that you get down to business. But she's very caring as well. I would say she's probably a top-notch nurse just from a patient point of view. Everything went so well and smooth and it was a great experience.

Dr. Browne does not listen or take into account why you are telling her, does not listen to…read moremedications that do not work for you. She will prescribe you the same thru g that doesn't work and she is rude and will not listen to your problems or care. Do not make an appointment with this doctor!!!!

Dr. Patterson is a good doctor but his office staff are the most insufferable people to have to…read moredeal with. They have no consideration for the patient, I've never received any call backs that I was promised, once went almost 2 weeks without a prescription because of their incompetence. The only reason I'm still currently a patient at this office is because of the new patient wait at offices in my area. After multiple terrible experiences I finally had to leave a review.

This office was clean and they got me in to see a doctor same day. When I went for the first time I…read morewas new to the area and didn't know where to start. The people at checkin and checkout were friendly. The doctor was friendly and truly listened as well. He was able to help get tests I needed and followed up with me which I appreciated. The nurses were also welcoming!

I was a patient of Dr. Sharon's at this office for several years. She left and I was given no…read morenotice of this. No letter in mychart, no letter in the mail. I am in the middle of some serious medical issues and have no doctor assigned to me. I was told there is no one taking on her patients. I wanted someone to go over my MRI results with me and was given an appt with the NP Stephanie Workman who I requested to not be seen by. During said visit she states "well, I don't typically read MRI's but I'll read what's stated on the report". I did that myself and searched on Google prior to the visit. I stated I would like a doctor note for my back issues as I have been coming for this since September of 2023 with no type of resolution to be met with "You can ask the sun of your employer it doesn't mean they will work with you". I had already cleared this with my employer and should not be ridiculed by your NP who thinks she knows my situation at work. She just did not want to take the time to write the work restriction note and it was clear she didn't want to help me. Her attitude is poor and she seems to not know answers. I have a current referral to U of M for my back to which she asked why I was not going to see the back doctor through HF. This is exactly why. Almost a year of coming for the same issue with no answers and now no actual doctor assigned to me. I wasted my time to have zero questions answered by a nurse practitioner who could not answer them. I am fully transferring care to Beaumont as this whole situation with the doctor leaving was handled poorly and could have been taken care of in a more appropriate manner.

I do not know what the people branding the HFW Orthopedics staff as "rude" are on about. Perhaps…read moremore should consider that one often gets back that which one puts out. The staff member who assisted me today in making an appointment was courteous and patient. I found that to be no different from any other time when I have had reason to interact with that facility.

All of the Orthopedic Dr's are awesome! Every visit was spectacular. I will always recommend them.read more