Excellent experience! Staff is friendly and explained everything ahead of time. No question…read moreunanswered. Spotless interior. Highly recommend for claustrophobia.

Friendly staff, no wait time explained things thoroughly. I…read morewould definitely recommend this location

8/12/2025 I had a 5:30pm appointment for a mri on my left elbow. I arrived early and the friendly…read morefront desk team got me in earlier than my appointment. It was 91* on this August afternoon and the office, waiting and procedure rooms were clean and very cool not warm or hot at all. I paid out of pocket at checkout and $399.00 was my bill. Yes of course United Healthcare denied my coverage with their explanation "it was determined this service is not medically necessary". Why is allowed that some moron sitting behind a cubicle in Minnesota allowed to override my sports dr opinion and treatment? Anyway, the staff here at MRI of Southfield are friendly, explain things as we go along, professional and accommodating. Just FYI, the same MRI at Henry Ford is $415.00 and they were scheduling into October. We will definitely come back for any imaging needed in the future.

I was able to get an appointment quickly - they were efficient and friendly and on time.read more

I came here as a recommendation from my hand specialist to get a nerve test and an MRI. I have…read morenever been to a medical facility where everyone was so nice and friendly. The woman at the front desk was very nice and the three doctors that performed my procedures were very nice, personable and down to earth. If you have any say in where you go for imaging, I would definably recommend coming here.

In my 46 years of life, and the many places I have lived, I have NEVER had a better experience at a…read moredoctor's office than I did today at Be Well Medical Center. It is, quite literally, the kind of place I have been looking for my whole life. Upon arrival, I was received pleasantly by the ladies in reception. My wait was short, and then Scott, who was just the most lovely human, triaged me and escorted me into a room where just moments later, my P.A. Lee came in and began talking to me about why I was there. I got introductions. I got time to explain my concerns and ask questions. I was listened to, and all my thoughts were validated and responded to. I felt like Lee and I were BOTH advocating for my wellness, as a team! My experiences at other doctor's offices in the past had always left me feeling rushed, unheard, and "quick fixed", which usually resulted in a prescription or two -- in and out -- despite my genuine desire to actually take an active role in my own wellness, including diet, exercise, supplements, hydration, etc. Not at Be Well! Here, Lee spent time with me, learned a little about who I am and how I view my wellness and my treatment, and worked with me inside those parameters. He was intelligent, laid back, easy to talk to, and professional. I felt this was the norm at this office and I feel reasonably sure that would be the case with any P.A. or doctor that works here. Lee approached the situation methodically, and we created a plan for testing and treatment. I left the room feeling confident that I was in good hands and that the plan would yield helpful information, as well as potential solutions. Check-out was as quick and easy as check-in was, and on my way out, I heard a voice call out to me, "Wait, don't leave yet! I turned to find Dr. Benson following me and offering a red carnation. "Happy Valentine's Day!" he said. Completely brightened my day and made me feel like more than just a patient. I cannot recommend Be Well Medical Center enough. I am so glad my cousin referred me. I am grateful to be under the care of people who actually care.

The first few times i went for testing was a so-so experience. There was a lack of privacy. They…read morehad no sign in sheet so i had to verbalize my reason for the visit in front of a crowded waiting room. Another minus: it was fairly expensive. Plus: it was done quickly. I went again but the receptionist said they no longer do any walk in testing and i would have to make an appointment and establish myself as a new patient in order to get even a point of care test. The health department can have a long wait time, but i feel much safer and more welcome there and it's affordable.

Very good i and my family have been with them over 25 years. now with Dr. Petros she is excellentread more

This absolute shithole is a nightmare. Doctor refused to treat me because he was disinterested in…read moremy condition, he put in the medical records that my condition is well regulated even though I am severely disabled by my condition and cannot get adequate treatment. Now, I've been calling for months only to get voicemails and no call back. No one on the phone to change the medical records because their staff is not in the office and they cannot get the doctor to change the medical records which is illegal.

This is my second visit to Thermascan. Theresa, is very…read moreinformative and gives you a thorough rundown on what Thermascan is all about, when it started and how it will work. I felt very comfortable with her. It's a quick and easy experience. I would have loved to give them 5 stars because I am true believer in this company but the girl behind the front desk did not give me a great first impression. When I walk into a company I want to be greeted in a way where I feel they are happy to see me. I mean, that person is the face of the company at that point, and with Thermascan being kind of the "underdog" of breast exams, I think a more upbeat, "alive" greeting would have been great! I was already feeling a bit vulnerable, always a little nerve wrecking waiting on results and such. I can't be the only one, right?!:) Maybe I expect more since I myself work behind a desk of a company and I make sure every single person that walks in that door is going to want to come back. My expectations may be high :). You're the first person everyone sees, put on a smile, spread a little joy I will be back, every year. Save the tatas ladies and check this place out! It's never to soon to start being preventative.

The office was very clean and the staff very professional. Much preferred to a Mammogram…read more However, it does not replace a mammogram. If there are abnormalities detected they recommend a mammogram to further diagnose.

Front office staff is so kind and welcoming! We got in right away without a wait and met the most…read moreamazing medical assistants. The doctors were very knowledgeable and helpful.

Dr. Leff lied right to my face and said he was going to do one thing and did the complete opposite…read more It makes it pretty hard to trust him to have my best interest in the course of treatment. His front office staff is difficult to deal with and not very helpful at times. Some of them can be VERY rude. I had a worker's comp situation a few years ago because I broke my foot at work. I had trouble getting a claim established and it took several months to get a claim number from my employer's worker's comp insurance carrier. I explained the situation with Cindy and she said I could run it through my health insurance and then if I got a worker's comp claim number they could reprocess it so that's what I did. When it came time to reprocess the claims, she was very rude and made it seem like it was a huge burden and clearly didn't want to allow me to reprocess the claims but that's the only way the worker's comp was going to pay for it. So I paid $95 on copays so they could get paid and so there weren't any delinquent bills. They reprocessed the claims and then only refunded me $30 of the $95 I paid, a year later. Fast forward a couple years, I need to see them related to the worker's comp claim again because my ankle is bothering me...and their office manager or whatever her title is, Stephanie Walker, calls me to tell me that they will be billing my health insurance and will refuse to reprocess the claims if I don't open the worker's comp claim before my appointment. Clearly she does not want to deal with worker's comp at all and sees me as a burden and not worth their office's time. That's the tone of voice she used with me. She made a comment that she would have to bill me as a new patient because I haven't been seen in 3 years. I asked for clarification on this because it seemed odd since i should be considered an established patient. She clearly did not feel that she had to explain this to me based on her tone of voice. She states that it's common practice everywhere not just their office to do that. I said that I've never run into that where they treat you as a new patient just because you haven't been there for a while. And she says "I didn't know you were a medical biller!" Like that is totally uncalled for, inappropriate and unprofessional. I was just asking if she could explain what she meant by her statement and why that was. They also stated that they will bill to my personal health insurance and will refuse to rebill to worker's comp. I'm having a hard time getting the claim reopened and they want documentation that my current situation is related to the initial injury. So there's no way around the doctor's office having to rebill to worker's comp if it's deemed related. Their unwillingness to help and the way they can't be bothered to do their jobs is unbelievable. Front office staff could use some lessons in customer service and bedside manner. The fact that the office staff is unwilling to work with you, makes it hard to find good enough reason to keep going to this place. It's not my fault I had a worker's comp claim. It's not my fault the timing didn't line up between getting a claim number and seeking help. Do you even care about your patients? Wtf? I'm just so floored by the attitude of the staff. I find it odd how Dr. Leff could let his office be run by such miserable, unfriendly, and unhelpful people but you know what they say... the fish rots at the head. It makes me want to find a new provider. I don't think I can keep going to a place that treats their patients like this. However, I feel as though I must go back since this issue is related to the first injury since they saw me the first time. I'm at a bit of a loss as to what to do. Come to think of it, I've had quite a number of problems with this place. From problems with the admins to numerous billing problems. And they have something against communicating by email. Well why do you have an email address, a contact form, and an online portal if you're not going to allow your patients to communicate with you through them? If you want to be treated like crap by the office staff and lied to by your doctor, you can go here. Otherwise, choose somewhere else. Oh and they told me they were discharging me from the practice after they got wind of this review. Rather than try to fix the problems and correct things and take it as an opportunity to improve... they tell you not to come back. I was already planning to change providers but it shows you just how much they care about their patients and making things right. What's the point of asking for reviews if you're only going to be ok with the positive ones? Take it as an opportunity to improve and make things right. I'd avoid going here if you can.

i had hand surgery. I was very impressed with the care i was given. My care Team Carmen, Rebecca,…read morePriscilla, Miss Lena and Maddie. you ladies rock. My anesthesiologist was amazing would recommend them to anyone. thanks to all of you. Lori Crabb

The level of professionalism was off big time! I seen Dr. Sripada once. He spent more time giving…read morehis personal situations & experiences than listening to me and MY issues. It's very disheartening for people that are struggling with any medical issues, especially these days, lack of medical insurance, quality of care.