I inquired about a 2016 Ford Taurus SHO on George's website. I received a text at 1:15 EST that…read morethe vehicle was available and would I want to schedule an appointment to test drive it. I set the appointment for 2:30 EST. I left work early to go test drive the vehicle. I arrived early for the appointment at 2:24 EST. Once I spoke with the salesperson and the Manager I was informed that the car had been sold last week. They tried to pull the old "bait and switch". I do not appreciate my time being wasted and leaving work early for absolutely nothing. I will take my business elsewhere. BEWARE OF GEORGE'S SHADY PRACITCES. No way to treat a customer.

bought a car six months ago. The water pump is are shot their cover anything engine light stays…read moreon buyer. Beware it's gonna cost me 3000 just to get this car back on the road.

This is one of the better run used car lots you will find. Clean cars with clean titles.read more

I purchased a vehicle from the 2 years ago, during the early peak of COVID…read more As a car novice, there is the slightest need to trust a licensed car dealership slightly. That trust was SORELY misplaced & I would NEVER patronize this dealership again. Upon delivery, 1 of the key fobs was declared missing at closing (not before). Assuring me that they'd get me a new fob within a few days, I took them at their word. They did NOT deliver on that promise. Further, although I did the usual cursory examination on the car, I did not crawl underneath to look for leaks-not that I'd be able to determine what any flaws were that were not obvious anyway. Hence, the basic amount of trust that comes from being a licensed car dealership. My car had catastrophic issues that started about 2-3 weeks afterward. I dumped thousands of dollars into the car to get it roadworthy over time. You assume a risk on a used car, yes. But my mechanic found 'band aid' fixes on several items on this car. My advice? Do not EVER patronize this place! You WILL regret it!

Purchased a car here but a few accessories were missing. There was a written agreement that the…read moreitems were on order and would be sent to my home. 3 mos later still waiting on a few items. Nothing but excuses. The car is great, unfortunately their word is not honorable

Came here with my boyfriend and grandpa who is easily active, but on oxygen. he had his portable…read moreoxygen with him, they were about 20-25 minutes to close and he sat down for a minute to catch his breath, the young there in there had a little smirk on his face the whole time just staring down at his phone and periodically looking at my grandpa. Not to mention, the other guy was very very condescending to us, acting like he was nice but was very openly being a jerk to us about my price range and what i was looking for, telling me that I will never find a good car in my range which is funny because i've found a couple, i just wanted to check out their cars. We only came here to look at options and he could've gotten a finance deal out of me. Not anymore! Very, very rude people, -10/10 DO NOT RECOMMEND. be a dick to me all you want but don't sit and silently make fun of my sick grandfather.

Stay away....can i leave -stars cause i would.... when we bought our truck we were told it comes…read morewith a warranty that will cover anything that goes wrong within 2400 miles well last month we told them when the heat is on the fan turns on very loud and it runs rough when it does this. we were told this is not their problem. now we find out that the air doesn't work and throws the fan on and the truck runs rough. the blower motor also doesn't work on 1 or 2. very expensive job to have done and they dont care. so what exactly does my warranty cover? seems like nothing!!! so annoyed. as of now i will not recommend anyone! Oh and they tell you if you leave a google review they will send you a free oil change coupon. Ha another lie!

Scammed. $23,706.44 for a 2021 Kia with 60,000 miles, due to…read morebeing naive in a compromised situation, getting caught up in Big Bob and his team mate's charming shell game, and not walking away when when we felt 'nothin's wrong but somethin aint right.' Feeling nauseous every day since. Time will tell if this car has issues. Credit score has also plummeted since the deal.

Them doing a "soft pull" , I got hard hits on my credit by 3 companies. My credit union won't even…read moredo business with them. They "accidentally" thought I said a different credit union. I said it twice. They knew before they sent the package off. Now it's going to take a while to recover.

Yoh! Best car wash in downriver area.....!…read moreI've tried others (in proximatety) in a real pinch- like wedding or something where I didn't plan my time so well- it is pretty obvious that A&T has a group of workers that work together and if you watch them they really seem to want to do a good job. OK(?) so it is just a car wash - but any job is worth doing well- the the crew here works like a team the manager owner has them doing work that many find not so important. The actual wash is thorough- even their basic wash. I must past three or four opportunities to get this task done ont my way to this wash and I keep A&T coupons in my glove box. The recent corporate wash systems are not comparable- A&T is homespun quality and value- Thanks A&T- keep up the good work!!

I ordered a mid-priced wash and was happy with it. The fragrant soap aroma in the final stage is my…read morefavorite part of this wash. Getting a free vacuum afterwards makes this car wash a great value. It's the car wash I like to visit when in the area.

Purchased a car on Saturday, check engine light came on, on the way home. Called they said they…read morewould note the account. Never received a call Monday, we called them. I was told take it to dealer in Wayne, all the way from Belleville, they will do a diagnostic that day. Got to the dealer, and they said no, we have to keep it two days. Then I was told I could not return the car and get my trade in back, without my husband being there. I had to drive the car to work. I ended up broke down on 275 at 230 am going to work. Finely got my trade in back on Friday, no apologies, just tried to sell us another car. Don't buy from here!​​

In January 2025 I put down a $700 payment for a 2017 Chevy Equinox with 41,000 miles on the dash…read more As of today, the mileage is 52,000 and the vehicle needs a timing belt and currently in the shop due to shutting off while driving...HOW!!!!???? Now, I am grateful that this is covered under the Silver Rock warranty. However, I have contacted the BBB to make sure this dealership is not tampering with the mileage on the vehicles. Customers, BE WARE!!!

I went to test drive a vehicle today 12/29/25. Scott was my "salesman". I asked for the CARFAX…read moreinformation and Scott scrolled through it on the computer, the vehicle had 30,000 miles on it with only 1 oil change. I made mention of it and he says "well it's got 30,000 miles on it, how many oil changes are you expecting on it?" THEN when he handed me the test drive paperwork and I read it over, it said I was liable for any damages once on the road; completely understandable, but when I had the paperwork and re-read the contract for a test drive while he went to pull the vehicle up... he walks in and says "what? Do you think I am hiding something?" God forbid I read over a contract again that I signed. I stood up and said no thanks. Not happy and not doing business with anybody there. I felt completely undermined. Do better please.

i bought a used Ford f150 in October 2023 for my son to drive to school gor 12,000. Today is May 22…read more2024. 7 months later and it needs the motor replaced. They will not replace it because the engine is not under warranty. I now have until Tuesday to find my son another vehicle to return to school. Becareful of this place

Southgate Honda has been the best dealership that I've dealt with. I've since bought 3 vehicles…read morefrom them. The staff, management, and all the service department team are very friendly and helpful. I told them the car that I wanted and they got it for me on the same day! Oil changes are fast with waiting no more then 20 min and sitting in a nice chair watching TV while I waited. 100% recommend you to give them a try. Thanks guys!

We recently bought a certified used Honda there. Alex Vasquez was very helpful and patient. He…read morestay over 2 days in a row to let us test drive several vehicles after I got off work. He gave us a fair deal on the vehicle we finally chose. The car was a certified Honda so it came with the a warranty. Financing was easy as he sent links for pre-approval. Overall it was a good experience. This is our second Honda. We have used the service department at Southgate Honda for the routine maintenance on our Honda Odessey so it was reassuring that we would be working with a dealership we were familiar with.