1. Southern Tire Mart at Pilot

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Kingman, AZ

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Southern Tire Mart at Pilot

3.0 (4 reviews)
Open • 7:00 am - 11:00 pm

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6 months ago

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2 years ago

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4 years ago

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4 years ago

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Discount Tire

Discount Tire

(100 reviews)

Went in for tire repair screw in tire excellent place customer service is the best very respectful…read moreand responsive and did I mention it was free can't beat that

No, it is not a requirement or a corporate policy to open your door so they can collect your VIN…read moreplate information for a "Free Air" check. However, they are trained to look at the tire inflation placard (door jamb sticker)--not the VIN plate--when checking your air pressure. Here is what is actually going on when they ask you to open your door: * Looking for the proper PSI: The most common reason a technician asks you to open the driver's side door is to read the manufacturer's recommended cold tire pressure (PSI) printed on the door jamb placard. Relying on the maximum pressure printed on the tire sidewall itself is unsafe and can lead to over-inflation. * Gathering vehicle details (Trim/Specs): Discount Tire technicians use handheld tablets to log every vehicle that pulls up. Depending on the store location and the technician, they may look at the door sticker to verify your vehicle's exact trim package or tire size to log it into their system accurately. * VIN scanning is for full service, not air checks: While Discount Tire does have the capability to scan VIN barcodes inside the door jamb to quickly look up vehicle histories or pull exact specifications, this is standard procedure when you are checking in for paid services (like buying tires, getting a balancing, or a flat repair), not a mandatory requirement just to get a splash of free air. If you prefer to keep your car door closed, you can simply tell the technician the exact PSI you want your tires set to (e.g., "Please put them all at 35 PSI"). They will almost always respect that and fill your tires without requiring you to open the door. BUT YET WHEN I SAID NO, THAT I JUST NEEDED AIR...BETWEEN THE MORNING "MANAGER" AND THE TECH BOTH SAID THAT IT WAS A REQUIREMENT (?) SO THEY REFUSED TO PROVIDE THAT SERVICE...OH WELL LITTLE TRAINING HERE...OR POST YOUR OWN POLICY "NO OPEN DOOR...NO AIR"

Southern Tire Mart at Pilot - tires - Updated November 2026

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