Consistently the dirtiest gym that I have ever been a member of. I was away for 6 months and since…read moreI have been back, it remains the dirtiest. I've complained before - in the past and their excuse is the amount of traffic. Well look, I've been a member of gym's since 1988 - in Houston and by far the cleanest well kept gyms! How is it that in BFE - Lafayette - this gym is still the the winner of the dirtiest gym in my book..! Especially when I have seen a minimum of 3-4 people behind the desk just standing around.. Make sure to wipe before you use their equipment no telling what you can pick up...

I originally left a Google review about the club's growing focus on supplement sales and overall…read moremismanagement. I wasn't complaining about anyone personally -- just the aggressive sales culture. I received the same generic response they give everyone, with no follow-up or concern. Shortly after, I submitted a cancellation request for my training because I no longer felt comfortable with how the club was being run. At that point, nothing was escalated -- I was willing to finish out the month and pay my upcoming charge. Then I learned the trainer I had been working with would no longer be allowed to continue through the end of the year. When I went to speak with Will, the regional manager, he argued with me about supplements, dismissed my concerns, blamed others for my opinions, and spoke to me very condescendingly. I still planned to finish the month despite that interaction. The next day I was told the trainer was officially gone, and management immediately tried to push a reassignment on me without acknowledging anything that had happened or how uncomfortable I already felt. Evann contacted me as if nothing had occurred, even though he was included in the same emails where I clearly stated I wanted to cancel. It felt like pressure rather than customer service. Then Stephen, their boss, emailed me only to dismiss everything again -- denying that anything had materially changed, refusing to acknowledge Louisiana law, and insisting my "requests would not be met." Throughout this situation, I've been ignored, talked over, blamed, and treated with complete disrespect by management. What started as a simple desire to cancel training has turned into me wanting out of the entire club. I am filing complaints with the Louisiana Attorney General and BBB. Members deserve a gym that values them, listens to concerns, and follows the law. Unfortunately, this is not one of those gyms

First off - this place need serious help. The women employees are great, but the 2 young men…read moreworking there are full dick heads. You can tell that they couldn't make it offshore so they decided to go here. Their telling you to eat healthy while they eat pizza. The coarse is over kill. I can see having a young guy do 900 stairs but an OIM that's 50 years old is terrible. Half the things that you have to do , you will NEVER have to do offshore. If your heart rate gets to high, you fail and go home. I recommend not sending any employee here. Send them somewhere else . I enjoyed Chanell coaching as she seems to be the only one with any common sense. Again- do not send employees here- out of 15 guys we had 15 bad reviews. Expect to at least be there 3 hours of going up stairs 47 times.

I love the pool!! You can do water aerobics with a class or go on your own and swim laps or do your…read moreexercise routine at your own pace.

I've been going here 4 years now, at least. I go to small gyms due to the sheer amount of…read morepersonable service I get. I feel safe going there at night. There are outstanding, understanding coaches who listen and meet us where we are at.

This gym used to be clean, equipment maintained, repairs made. The last 6-12 months we have seen a…read morehuge decline. Many of the shrouds on the machines are badly cracked which makes selecting a weight hard. The free weight section is too small during peak hours. Try not to break an axle in the parking lot! Though not their facility, leaseholders should complain loudly to owners. The owner and staff have always been very friendly.

A really beautiful gym with all the amenities I need to get ready after a workout. They have a…read morecardio room, cycle room, weight floor, stretching area, pool, tennis courts, and a restaurant. The women's locker room has a dry sauna, wet sauna, and a whirl pool. The Daycare room is small but the staff is wonderful.

Giving this a two because I have been in City Club before and the area is absolutely beautiful, but…read moreI have never stayed there. There are many shops/restaurants around, and I have been to their spa. I tried to stay at the hotel for a weekend when I was coming into Lafayette again, and the communication is absolutely horrible. I called 4 or 5 times--left messages with no call back, and once I finally did get in touch with someone they said hello and hung up on me. I went to book online also and their site kept giving me glitches. 4 stars for the area, but really only 1 star star for the communication. Don't know if it is better service once you actually are able to book a room.

Don't come to this gym too much. It's stressful, and eventually you might Snap…read more If you need a gym in Lafayette then there's not a lot of good options and this is probably the best one there is. It's cheap and it has great equipment and you can access it whenever you want, even though the staff hours are very limited. So for this reason I would say that it's way better than training at one of those expensive gyms and paying for more things that you don't need and way less of the stuff that you actually really do.

Sometimes it's better to be lucky than good!!! After two days on the road, I was in dire need of a…read moreworkout. I found Snap Fitness, and it was a perfect spot. It had everything I needed for a great chest/triceps workout. Management was fantastic and treated me so kindly. Loved the close-knit feel of the gym, and most importantly, it has everything you need for any style of workout. Would definitely visit again when I'm back in town!!

It's finally here! I've been stalking, following and patiently waiting for Hub City Fitness to open…read moreand in fact, joined sight unseen. I went in and toured when they opened and I am so impressed. There's an indoor track so you can run/walk where it's not one million degrees outside and a basketball court as well. If treadmills are your thing, there a plenty of those as well as elliptical machines, bikes and the like. The ladies locker rooms are positively spa like and I love all of the motivational quotes all over. I really wish they had a sauna, but fingers crossed they'll add one sometime in the future. They are open 24/7 but staffed only 8am to 8pm Monday-Friday and 8am to 4pm on Saturday. See y'all there!

Great chicken fried steak, green beans and gravy! I've been looking for a place . Will return to…read moretry many other items!

Drove away their best coach. New studio manager is extremely unfriendly, and unorganized. Used to…read morebe run very well, now it's a mess. Wouldn't recommend this to anyone, there's better options now in Laf

Love OT! Lafayette location has super sweet greeters and I love taking classes with Patricia.read more

I've been working out And hanging out here for many years. Everyone who works here is very nice and…read moreit's very kid friendly. There's so much to do. You can never get bored all in all I recommended all my friends.

Everything positive that you have read in the reviews over the years about Red's is true…read more Unfortunately, Red himself passed away and much has changed. It is so apparent that some important standards left when he did. It is still a fabulous facility that is very well equipped. Everything that I can point out as a negative can be traced back to staff not doing their jobs. I can remember back when Red had a courteous staff that kept everything picture perfect. Now when I go in, it pangs me to see dirty towels strewn about the facility, trash cans overflowing, garbage on the floor, etc. Unsupervised kids is another problem. Inattentive staff compounds that issue. Not long ago, I witnessed a kid jumping down from a second floor walking track so his friend could film it. It was in full view of the front desk, but their attention was on their phones. I tried to report this to another staff member who let me know that it wasn't his area to deal with. I would hope that they would get on the ball and bring the facility back to its glory. If you can't do it for the members who pay a premium price to go, at least do it to honor the man who brought one of the greatest gyms in the country to Lafayette.

Great instructors, lots of class times and welcoming environment! I have been going to Club Pilates…read morefor 5 years now and it never gets boring-

Lovely facility and nice people. Unfortunately I am hard of hearing and even with my hearing aids…read moreon I could not hear the instructors. When I had to quit because of this (and not being able to find an available classes) they told me I HAD to pay for another month because it's part of their cancellation policy. I'm very unhappy about this and won't be returning to Club Pilates nor will I recommend it to others.