1. Southern Smoke BBQ

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Rocky Mount, VA

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Southern Smoke BBQ

5.0 (1 review)

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6 years ago

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Rocky Mount Smokehouse BBQ - Big Ultimate Burger

Rocky Mount Smokehouse BBQ

4.2(139 reviews)
0.7 mi
•$$

Yesterday my family and I went to the restaurant ant. We asked to be seated outside and just had to…read morewalk over to my grandson's football game next door. We went in and Chloe sat us Outside like we asked. we waited about 10 minutes and I walked back in and their was a waitress standing at the hostess stand with Chloe. I asked if they had a booster seat and without looking up she said nope we have high chairs. I politely said we have been out there for 10 minutes and no one has stopped by. we had mentioned to Chloe we were headed next door but had an hour and a half to eat. The waitress didn't even look up and rudely said I will get out there when I can. There were other patrons standing there. I went back outside and sweet Chloe came out there to save the day. She took care of us professionally went over and above to serve us freshen our drinks and even talked to my three year old grand daughter and Becasue she didn't like the adult ice cream brought her a little small cup like she was use to. I know places get slammed and maybe short staff but a kind word or I am sorry it's only me waiting today takes a minute. Kindness goes a long way. I am not from Rocky Mt but my son and family live there and had bad service before and we decided before Chloe took over we would not come back. Chloe changed our minds. She is a treasure at the restaurant and friendly and polite and maybe needs to teach the waitress just communication skills and kindness. the restaurant gets a 4 bit Chloe gets a 5 star.

Great service, great food. I'll be back! The choices were…read moreamazing and don't leave without trying the pork rinds.

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Rocky Mount Smokehouse BBQ - Bar

Bar

Rocky Mount Smokehouse BBQ - Tater Skins

Tater Skins

Rocky Mount Smokehouse BBQ - Pork Rinds

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Pork Rinds

Subway

Subway

1.6(14 reviews)
1.0 mi
•$

You know what to expect from subway, but this restaurant in Rocky Mount has two things no other…read morestore in the area has- Seafood sensation, and s staff that will advise you and they are always pleasant! I drive down from Roanoke just to get the seafood and get the added benefit of great service. Thanks- great job!!

Me and 4 other people were in there Saturday around 3/4 ish. We walked in and a young woman working…read morethere, she had blonde braided hair, I think her name was Kennedy. Anyways she stared straight through us as we walked in in amaze and I said hello how are you and she ignored me and said how many? I said 3 because two of us ate less than an hour or two ago. She asked what bread and one of us says Italian and she gives us all three white bread. The person saying Italian was cut off by her when he was trying to say Italian herbs and cheese... instead he got cut off by her saying okay white. Us three start ordering what is on our subs and everytime any of us spoke she immediately spoke in the middle of our sentence and said okay what's next. She was very rude and acted like it was so horrible for her to do her job she gets paid to do. It's actually very sad because I go into subway a lot and her rudeness might of made me just never come back again. If you don't know how to be nice then you don't need to be in customer service. It was not only that one singular time either because I had friends who came in earlier that day and said she was the exact same way: slamming the bread down, not letting customers speak before she would ask what's next, overall she was very rude and that is the only time anyone has ever been rude to me at subway!

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Subway
Subway
Subway

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Southern Smoke BBQ - bbq - Updated October 2026

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