DO NOT GO HERE!!! I went in for a deep cleaning and the receptionist tried to charge over $400, I…read morehave insuranc, and I was told $97 two weeks prior. after I told her this she was like, how about $259 "can you afford this?" And I was like why are the prices changing? she provided no explanation, then she was like I can do $167... Yall i RAN out of there. DONT TRUST THESE PEOPLE, THEY WILL STEAL AND CON YOU!!

Not quite the same ever since Dr. Felcher sold the practice. They don't call with reminders and no…read morenotice when it has been a while since you have been in. I have gone to this practice for almost 20 years. The cleanings aren't quite as thorough and the staff is not very friendly.

I had an implant installed by the surgeon or dentist and it failed…read more I requested a refund and have not heard back from them I'm seeing another provider now because they did not do bone grafting before the implant and it failed miserably. In addition I was not told they would be using a mallet to install the post prior to it happening which was shocking. I've never experienced that before, but I should've been advised. I'm not sure why we did not graft any bone before the implant but now I'm being told and implant it's not the way to go and I want my money back. I've requested in messages to the office a refund. I'm going to contact Delta dental next. My implant failed within 10 days and I had to leave town

Be sure to confirm your appointment a few times. If not, you'll make an appointment in good faith…read moreonly to arrive at the agreed time to find the appointment was canceled. Rudeness from a foreign, different culture.

Great job Dr Perciccante. Nice guy and very attentive when he's working on you. The staff is on top…read moreof everything you need. I would highly recommend him if you need oral surgery.

The best! My dentist, while doing a scan of my mouth blurted out, "your implants are impeccable."…read moreThank you Southern Oral Surgery for doing such an amazing job! The rate, the service and the after care, are all top notch!

From the warm greeting when you walk in the door to the hygienist and dentist, the care quality is…read moreabove average.

Great care and customer service. Extremely professional and a joy to be around. The service from…read morethe receptionist to dental staff is top teir and I highly recommend

This is my second time going to DentFirst and let me tell you...thorough!…read more I highly recommend this practice for your dental needs. They will check your insurance to ensure you are getting what you paid for and will inform you of any additional charges. They will always communicate any appt changes with you in adequate time to make adjustments. Carrie was my hygienist today and I must say she was amazing & most importantly Knowledgeable!! Headed to grab a sonicare electric toothbrush and floss now!!

I had dental services in 2011 - broken tooth extraction. At that time theyalso placed a bone…read moregraft. My dental insurance denied the bone graft for no prior authorization. When I called about it I was told that they did not have enough time to get the prior authorization prior to my procedure and they would not do an appeal to my insurance company. I refused to pay it. 14 years later they have turned me over to collections. I have had no communication from them since 2011. I advised the young lady at the collection agency - Syncon - that I would not be paying this and that Dentfirst is breaking the law as the statute of limitations have expired - it's 6 years in Georgia. Contact me again and you'll be talking to my attorney. Oh and instead of collection agency calling me they called my 71 year old brother who has Parkinson's and was very upset by the call.

For a chicken like me who had;had terrible experiences with "witch Dr. dentist", Dr Brown and staff…read morewas a bring released from the dungeons and seeing the light for the first time in to yrs! Being from out of town,and just stopping by after experiencing some pain In a tooth (that had;had a root canal just a few yrs ago) they took me right in! So fast I didn't have time for the fear to set In. Both staff and Dr Brown were professional and addressed my fears and concerns right off. By the time I was done, I was smiling and my fears gone! Better be ready to defend the UGA Dawgs!! Lol

Unethical billing practices, sub par work, and unprofessional staff. I am writing this review to…read morewarn others to double-check their billing statements and care at this office. I stopped going to this practice a couple of years ago after witnessing the staff loudly and openly arguing in front of patients during my last visit. My husband remained a long-term patient, but after his recent experience, he is leaving as well.Last April, my husband had a crown placed that was noticeably lighter than the rest of his teeth. When he pointed out the mismatched color, the technician dismissed his concern by claiming the material would eventually stain. They handed him a mirror and asked if he could see it when he smiled. While he could not see it with a normal smile, it was highly noticeable when he pulled his lip down. The dentist then came in, asked the same question, and insisted you couldn't see it rather than actually fixing the mistake. To make matters worse, I recently discovered an undisclosed $100 charge from that same visit. The amount he paid at the counter did not match our insurance company's Explanation of Benefits (EOB). When I called to ask about the discrepancy, the staff member was rude, defensive, and refused to listen. She claimed the $100 fee was for "upgraded materials" that they intentionally do not bill to insurance. It is frustrating that they completely neglected to ask him if he even wanted this unbillable upgrade, as he never would have agreed to it. They simply slipped this fee into his paperwork without any clear, verbal disclosure. Charging patients for unrequested upgrades, delivering sub par dental work, and treating concerned family members with hostility is unacceptable. Please check your teeth and your insurance EOBs closely if you use this office.

The Fayetteville location. I arrived for my appointment Feb…read more19th 2024 to have four wisdom teeth removed and a screw inserted for a dental implant with Dr. Keyser. The receptionist was very nice and professional, she made sure everything was signed payment handled discreetly. Jose called me to the back to prep me and explain everything as well as asked me questions. I was going to be given IV anesthesia and was very nervous. Jose was very nice he made me feel at ease even offered a blanket because I was cold. If I could take Jose and the anesthesia home the visit would've been fantastic . Dr Keyser came in she was very friendly, I have small veins she found one in my hand on the first try, felt a burning sensation I was out. Perfect! I awoke to Jose being as nice as can be, he placed the ice pack around my head and wheeled me to the car and safely placed me inside. I have the worst fear of the dentist and of course I have pain afterwards but Dr. Keyser and her team are the best!

Office staff was rude, Dr. Shultz seems to only care about his paycheck and not about the care of…read morehis patients. He was actively hurting me, and then said "I don't care about your pain, chief" My wife wasn't allowed to come back for the consultation, and then expected me to make a financial decision without even discussing it with her. Veryyyy unprofessional!!!!

Dr. Gillespie's team of young professionals offers the rare dental spa in south metro-area. What…read moresets her apart from the rest? The high-tech equipment and insistence that even for healthy cleanings Dr. Gillespie sets eyes on your teeth at least every two visits. Excited about professionalism and excellent service on the Southside of Atlanta.

If I could give zero stars I would…read more I would not recommend this dentist based on my experience. I had fillings done that were not completed properly, and I continued to experience pain afterward. I returned to the office multiple times to report the pain and discomfort, but my concerns were not adequately addressed. Rather than identifying the actual cause, I felt my symptoms were dismissed, and the problem remained unresolved. After seeking a second opinion from another dentist, I learned that the fillings had not been done correctly and needed to be completely replaced. The new dentist also identified the source of the pain based on my X-rays, which had not been correctly diagnosed during my visits to this office. Unfortunately, I was not the only one in my family to have this experience. Another family member also had fillings completed here that ultimately had to be replaced by a different dentist due to poor workmanship. I understand that no dentist is perfect, but I expect concerns about ongoing pain to be taken seriously and for X-rays to be interpreted accurately when diagnosing the cause of a patient's symptoms. My experience resulted in unnecessary pain, additional dental work, and extra expense that could have been avoided.