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    Southern Glam Salon

    4.4 (7 reviews)

    By appointment only

    Services - Southern Glam Salon

    Haircut

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    Aria Nail Bar

    Aria Nail Bar

    2.7
    (36 reviews)
    0.3 mi

    Luu called and made this right for me, and I was so grateful. I really like him and would have…read moremissed my pedicures with Mimi and my appointments with Chloe. I truly appreciate a business that listens to its customers, recognizes when a mistake has been made, and takes the time to make it right. Thank you for valuing your longtime clients--it means a lot. I've been a loyal client here for many years, which makes this review especially disappointing to write. Yesterday, I needed a last-minute appointment and, since Chloe wasn't available, I saw Katie. Unfortunately, the experience was poor from start to finish. She spent the beginning of my appointment on the phone, my eyebrows were rushed, and when I asked for better lighting to check them, she dismissed visible hairs as "just baby hairs." I ended up having to fix them myself at home. The quality of my nails was also not what I expected. Today, I called to book an appointment with Chloe because I was willing to pay to have my nails redone before leaving for a trip. Instead, I was told I had to see Katie again because it would hurt her feelings otherwise. I found that response surprising and frustrating, especially since I had already paid for the previous service and even tipped. As a long-time customer who regularly sees Mimi and Chloe, I expected better customer service and more flexibility--especially when I was offering to pay for another appointment. It's disappointing that customer satisfaction seemed to take a back seat in this situation. I've always appreciated this salon in the past, but this experience has left me frustrated and reconsidering whether I'll return.

    I will be returning :) My nail technician Jeny was extremely detailed oriented, kind, friendly, and…read moretime efficient. The point system is good as very clean atmosphere. I would highly recommend to family and friends.

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    Southern Glam Salon - hair - Updated August 2026

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