First of all no body is there to assist you. I have been to many scrap metal sites and there is always a person attentive to help you out and let know where to scrap your material. Drove in and drove across the scale waited a while and nobody waved or tried to get my attention. Lady just sat there minding her business. Drove to the back and looked around and nobody said anything or came up to me. Got out my van and found somebody and they told me to just drop everything off by the back where the metal plates were at. Dumped everything there and drove back over the scale waited and still the lady at the scales didn't say or wave at me. Parked my van and the spoke with the cashier who some what helped me out and told me to speak to someone else. Found another guy there and he told me to speak to the lady in the scale office. Well she was worth a dam. She told me she told somebody that she radioed somebody in the back and guess what. I spent 10 mins back there and nobody showed up. Guess what the manager had the nerve to say oh put yourself in her shoes. Well buddy if there wasn't scrap people to scrap there would be a souther core. He needs a person sitting on the scale to be attentive to who's coming in and out like a affirm corporation/business. Not someone who apparently has problems with making contact with the customer. So I went and dumped my compressors in the back and told the guys at the front what I dumped. They told me what I dropped back there isn't suppose to go there. The guy at the front told me wow they a different department they should know better though. Long story short I had to complain and find somebody to complain to because nobody seemed to care because it was lunch time or it wasn't there problem. Very unprofessional and needs better organization. read more