Rachel at the location on S. Polk St in Dallas was extremely difficult and unprofessional to deal with. I made multiple attempts to communicate respectfully, but she continuously talked over me and made it nearly impossible to have a productive conversation regarding my daughter's case. I provided all necessary information, including my daughter's location, facility name, city, and state. I also explained that I live four hours away and offered multiple reasonable options to submit documentation (certified mail with return receipt, fax, or email). Despite this, she remained combative, argumentative, and dismissive. During the call, she went as far as calling me "dumb" and "slow," and made inappropriate personal remarks. This behavior is completely unacceptable under any circumstance, especially when a customer is simply trying to obtain basic information. What should have been a simple request turned into a 30-minute interaction filled with unnecessary hostility. It was exhausting and completely avoidable. Rachel makes it extremely difficult for people to get even the most basic assistance. She directed me to contact the manager, Trisha, at the Coit office, while simultaneously mocking the fact that I had already spoken with her. This only added to the confusion and lack of professionalism. At this point, I have serious concerns about how this business operates. I do not trust that proper procedures were followed, including whether my daughter's signature was obtained. Because of this experience, I will be involving my daughter's attorney moving forward. I remained calm, respectful, and patient throughout the entire interaction, and the way I was treated was completely unacceptable. Based on this experience, I would not recommend this office to anyone seeking professional or respectful service. read more

I want to thank both Rachel and Maria for helping me get my son out of jail. They were both very professional and compassionate. Rachel answered all my questions and was very understanding and patient with me. I was a wreck and she was very calming. She explained the process and set expectations for me. She was not there when I came in to fill paperwork but Maria was and I am so thank ful for them both. Maria was very kind and made me laugh a lot which helped my nerve. I would really tell every one I know to go to these ladies if you find your self or family in need. Love you both for all you did. read more

I use this company today to try and help a family member get out of jail. I paid them $825 upfront. They called me back within an hour and said that other charges have been added and then I will owe them another $125. This company is very price gouging I dealt with Trish and she basically has made our situation of living in hell. Beware Public do not deal with this company. I am just in the beginning phases of reporting her in her read more

Karen and her team at Southern Bail Bonds consulted with me for over an hour helping me to better understand their industry. Needing their services isn't a pleasurable situation but they are understanding and helpful throughout the process. They are true professionals that understand the intricacies of the judicial system and how to help people who are in the difficult position of needing to post bail. They get my endorsement. read more

Thank you Tony for your quick assistance and your helpful information. The service requested from Southern Bailbonds is 10/10. Nobody else in the Dallas area was affordable and close to the area we live in. Tony thank you again for helping my family, we really appreciate all the help! read more

I was arrested for traffic-related offences when I visited Dallas, Texas. It was really an unpleasant situation, but thanks to Patrick from Southern Bail Bonds who came to my rescue. He was really proficient and professional in the way he handled the situation. read more

Patrick of Southern Bail Bonds goes above and beyond when it comes to communication and helping any one in need of Bail Bond in the Dallas Area. He truly cares about helping families and making sure that they stay united. Would give him my 100% trust! read more

angel was awesome really sweet very helpful threw this crazy experience I didn't know what to expect but it's was alright calm an collective I suggest you slide to souther bail bonds read more

Donald D. has been incredibly helpful, patiently answering every question I've had--even over the phone when I was completely clueless. I truly appreciate all of his help! read more

Tony was very helpful and professional. I would definitely recommend him and this company to anyone who needs help fast. They worked with me on payment arrangements too. read more

I recomend Southern Bonds Maria help my girl get me out. Maria is kind and nice. My girl said she help on paperwork to. Thank you Maria for gettign me out . read more

I wanna thank u all for post my spouse bond you are the best she free because of you all get them they the best thanks ms walker is free at least read more

Very helpful and gives great advice, fast and friendly, they help us to where we didn't have to wait long for release. 10000% recommend

lesley was a big help she told me what was needed before coming in she also provided good customer service and was very helpful.

Very helpful and give real good vibes and give out great advice Trishl was amazing and lovely