Didn't get my husband home and still waiting for my refund after they took 5,000 and told they told…read moreme they would get him out back in January

Great staff, they are awesome to work with. Wouldn't recommend another company if you need help.read more

Docs has got my friends out of many jams when they were in the wrong place at the wrong time and…read moreaccused, however, this company came to the rescue Right On Time!!!!!!!!!!!

He wasted no time at getting the job done .I did the paper work and he was already done with his…read morepart Thankful got him out the day before Christmas

Before you read my review, please know that if you choose this Bail Bondsman Service, you have made…read morethe correct decision in a difficult time. When I needed a Bail Bondsman, I checked online reviews for several Bail Bondsmen and I am so very glad I chose Mr William Garza's Bail Bond Service. I had never needed a bail bondsman before, so I was overwhelmed, scared, and feeling helpless when I made the first call to this establishment. I was taken by pleasant surprise when all employees were kind, non-judgmental, willing to very patiently explain each step of the process and keep me updated more than my attorney did. Every time I called, they knew who I was and remembered details of my case. This was clearly one of the most stressful times of my life, but the employees including Mr Garza took the time to really help me grasp what was happening so I wasn't in the dark. They treated me with respect and dignity and I will truly never forget that. Thank you again, #Team BailBondService. I will forever be grateful. -Michelle

I have never needed a bail bondsman before and had no clue where to start. I was seeking help for…read morean out-of-town relative and was at a complete loss. William was able to help me get information about my incarcertated relative and guided me through the process of how to get information and what each step of the process would be. He was very kind and willing to help, even though he knew that his business might not make any money from his efforts. Hopefully, I won't even need one again, but if I do, #bailbonservice will be my first call! Thank you again William for making a difficult process easier for my loved one and our family!

Great fast friendly service. Very helpful st the office and got my loved one out very quickly. Tha…read moreks Bubba's.

Being my first time using Big Bubbas, but unfortunately not my first time using a bail's bondsman…read more I do have to say that, the staff, and hospital of this bondsman is the best so far. There fast, friendly, and very helpful with all your needs with this situation that is already stressful. They actually makes it an pleasant experience

The owner's lack of respect for other people's time is shocking. They made me spend seven hours on…read morepaperwork just to tell us they weren't interested. I wish I could give them no star rating. It's important to understand that their loved ones are in jail and suffering. Instead of helping, like they say they do, they only care about themselves. It's wrong that we had to do seven hours of paperwork when they could have told us in a five-minute conversation. There was no reason to make us wait that long.

These guys are the real deal. Toni in particular was honest with me as opposed to all these other…read morebond companies and tried to get the bond covered BEFORE he took my money. He told me exactly what we would need to qualify AND!!!!! I showed up at like 8:49 and they close at 9 .but he went through the whole process even though he should have been off work So the next day toni wasn't there, ( I probably kept him up too late the night before) but the other guy pushed us right through the process and 15 minutes later my husband was being processed. They are honest, quick, knowledgable and laid the terms of the bond we were signing out in black and white. I highly recommend these guys to anyone that has a live one incarcerated in Dallas Texas. Thanks again guys. Your awesome

Our order came out quickly, the food was hot/fresh, and the staff was friendly. The Irving Blvd…read morelocation in Dallas is straight, but don't, l repeat, do not go to the location in downtown Arlington. The food was cold and when we were leaving l saw several plates from another table where they hardly touched their food and took off.

My wife's son recently found himself in jail, so I came to visit Metroplex Bail Bonds in Grand…read morePrairie for help. The experience from start to finish was top notch. This was my first time needing to work with a bail bond company and I felt very confident in their experience. They were able to research the situation and relate what the current status was and where it would be headed next, and they were right each time. Monica was very responsive and knowledgeable as was the rest of the staff. If life's circumstances ever need me to need a bail bond company again, I will definitely be calling Metroplex Bail Bonds. Highly recommend.

Sonya has been amazing. Helped guide me through the process and made this very stressful situation…read moreeasier to manage. she has a good understanding of the system and I am glad I called her first

Christina was a huge help. She helped translate, answer questions, very kind & attentive. thank you…read moreso much!

Excellent customer service. Easy process. Friendly atmosphere with well trained employees…read more Reasonable rates.

I was over charged by twice as much as I should have on a bond with this bond company and have now…read moreinvolved my attorney to seek possible damages from the on going harassment and threats I received from this bond company. Even after providing the documentation necessary to be reimbursed they are still dodging what is now proven to be fact. Ive included the documents to show my bond amount was never 20k like they claimed and had me pay 10% of. Shady individuals