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South Mechanical Contractors

4.0 (2 reviews)

Services - South Mechanical Contractors

Plumbing inspection

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8 months ago

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Boevaag Plumbing

Boevaag Plumbing

(8 reviews)

If I could give this review a 0 star rating, unfortunately I would. I utilize a home warranty…read moreservice and they designated Boevaag as the service provider. When I called the number provided, it was clear that this number was a cell phone, which again, is fine but the individual answered with a "hello?!". I was worried I had called the wrong number so I explained the above connection and then I received a pause. I waited it out and he finally said "WELL I haven't received anything!" I mentioned the provider sent the claim this morning and asked if a claim number would help. He gruffly replied that "NO, it wouldn't." Regardless of a service provider not being sent the appropriate information, my expectation is that the interaction is still positive. So that when the plumbing/HVAC/etc company gets the information, I feel comfortable having them in my home. I then had to follow up and request next steps from him instead of giving me, the customer, some sort of summary. Oftentimes when you reach out to a plumbing organization, it is because of a 911 or stressful need. I can't imagine dealing with this gentleman in one of those scenarios. Will NOT be using.

We had new countertops installed and we needed our sink removed, we called Boevaag and…read moreunfortunately, they were no available for sink disconnect for it was not an emergency, which we were fine with. We had to contact Hero Plumbing for the disconnect (ugh), and they came out to disconnect and we paid way too much. Hero came out the following day to do the reconnect and gave us the estimate of 2700.00, (no joke) which includes their garbage disposal. I declined and sent Hero on their way to fly and hose someone else. I called Boevaag to see if they had any cancelations, and Joe said, 'ya know what, we can come out tomorrow." Which was great, we bought a new garbage disposal and Boevaag came out as promised and reconnected our new sink for $235.00. Never a need to go to the big guys, stay local and they were fantastic!

Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup

(7 reviews)

Warning to homeowners--especially first-time buyers. We…read morecontacted Roto-Rooter requesting a plumber to evaluate a ceiling stain. There was no active leak, no standing water, and no emergency--just a stain. Despite this, the situation was presented as urgent and severe, creating pressure to act immediately. Within 10-15 minutes of arrival, we were asked to sign authorization paperwork without a clear explanation of what we were agreeing to or the true necessity of the work. Instead of sending a plumber on day one, a water mitigation team was dispatched immediately, and a plumber did not arrive until three days later. We were under the impression that a plumbing assessment would occur before any invasive work. We later learned that had a plumber evaluated the issue first, the ceiling opening could have been significantly smaller--less than one-quarter of what was cut. Even the professionals who later repaired the ceiling confirmed the demolition was excessive and unnecessary. The billing practices are deeply concerning. After-hours pricing was applied broadly, including to materials, which do not change in cost based on time of day or federal holidays. While labor rates may vary, materials do not. Applying after-hours rates and O&P to materials feels like intentional inflation, not cost-based pricing. Nearly every line item appears maximized, and while we were able to prove a few clear discrepancies (such as drywall square footage), many others remain questionable. It is also hard to ignore how differently services are priced when insurance is involved. As out-of-pocket customers, we lacked the leverage insurers have to challenge inflated charges, and that imbalance appears to have been exploited. Independent professionals have since told us this entire issue--including repair--should have cost under $2,000. Instead, we were led into a far more invasive and expensive process under the false impression that immediate action was required. Any later attempt to reframe correcting improper after-hours pricing on materials as a "goodwill gesture" is misleading. Accurate pricing is not a favor--it's a basic obligation. This experience reflects poorly on Roto-Rooter's practices and their treatment of customers acting in good faith. I would strongly caution others to get independent opinions before proceeding, especially if you are told something is an "emergency" when it clearly is not.

Colton was great. He showed up right on time (on a Sunday) to replace the water heater and corroded…read morewater valve. He explained our options clearly, ordered what we wanted, had it delivered and installed within three hours. The price was right in line with what I expected to pay (thanks to some internet research) even with being a Sunday!

South Mechanical Contractors - plumbing - Updated May 2026

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