Jack did a phenomenal job. Very satisfied with the work he did. He did everything I requested and…read morethe price was reasonable. Will definitely use him in the future

Communication was awesome! Service was great. Purchase this house, thought the carpet was trashed…read more They now have new life. Highly recommended.

Above and beyond any expectation. Every single person I have dealt with has been so helpful in a…read moretime of utter chaos. Can not recommend them enough! Jerrod is wonderful.

We had our basement flood in September of last year, so it's hard to remember specifics. I think…read moreJared was the one who came out first, and he inspired confidence that they'd do a great job. I hired them, and they took our furniture out and moved it to their storage. I'm reading about the names, and I think I had Gavin, JP, Ben and Reese. I'm sorry if I got the names wrong! They were so kind during it, when I was super panicked and shocked about the loss of 1/3 of our house. We then kept working on insurance to get it covered, and when I requested they moved the furniture from their storage to ours. They very quickly did so. Their patience with things going forward was amazing, and their communication top notch. I felt informed and supported, never hassled. Julie and her team really made me feel like they were rooting for us, which is rare if not non existent for a business. I'm so grateful we had them.

Sean of SSWR is amazing. We had a pipe burst that flooded our whole downstairs during the cold snap…read moreand Sean drove out of his way to come take a look at our house the same day. He gave us an honest assessment to compare with the insurance adjustor, provided a ton of helpful additional info to two panicked first time homebuyers, and even brought out a dehumidifier for us until we could rent more. He was too booked out to take our mitigation job at the time- and was honest about that which is rare- but checked in with us to see after the fact to see how we were doing. He really does care about people making the best choice in a crappy situation. My whole family works in the building trades and you can just tell when someone is passionate about their work and treats the homes of their customers like it's their own. You can spot transparency and honesty from a sales pitch. Sean is someone I would absolutely trust to work on my home.

We were hearing water dripping sound from one of the wall near bathroom. I called Sean from SSWR…read more He was prompt to respond and came on the same day all the way from Tacoma to Lynnwood. He did a thorough inspection and assured me there is no issue. He had the the right set of tools to check the moisture content in the wall and had an infrared device to check if there is any leakage behind the wall. He volunteered to go to the attic and do thorough checking. Respect his hard work. Will be a happy returning customer if in case I face any damages related to water in my home.

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

Matthew must be one of the most honest people in this business. I asked him to assess a situation…read morewhere we had a toilet overflow that leaked onto the lower floor. He did not try to upsell and seemed very transparent in his assessment. A few other water companies had pressured us to start an insurance claim there and then, saying the work would be more than our $5k deductible. Matthew told us that the water was very small and could be dried out with some DIY strategies. He then also looked at another issue we had and provided honest unbiased information about plumbers and contractors. He also provided a lot of small tips to prevent moisture and leaks in the future. I recommend Matthew as your first call and will definitely seek him out for future water damage needs.

I've now had the opportunity to work with Artemio from Aquamess twice, most recently during a water…read moreleakage emergency. Despite the late hour, he responded promptly and came out to assess the situation, helping us get our water back up and running quickly. What stands out most is his honesty and transparency. Artemio goes above and beyond what you would expect from a standard assessment--he takes the time to clearly explain the issue and walks you through your options. Even when the work may fall outside his scope, he is willing to offer helpful recommendations and point you in the right direction. His professionalism, responsiveness, and genuine willingness to help make him someone I would confidently recommend to others in need of reliable service.

We had Aquamess Restoration evaluate our property in University Place where my daughter and family…read moreis living. They were wonderful to work with, responsive, honest and diligent from scheduling to actual evaluation. Unfortunately, the work needed on the attic (mold remediation, ventilation issues, removing/installing insulation, needing a new roof or extensive roof repairs) was more economically feasible hiring an insulation company and roofing company. We really appreciated Artemio's honest assessment and advice. They are a trustworthy company and do not operate by taking on any job solely to make money. They want what's best for potential customers and customers!

Robinson restoration was quick and thorough, they were able to help me directly with the issue I…read morewas dealing with and they did it all in a very professional and timely manner! I would recommend Robinson restoration to anyone!

We had Robinson come over for an estimate/inspection after we had a toilet overflow that leaked…read moreonto the floor below. After that experience, I question both the company's substantive knowledge and their ethics. First, they used some pressuring tactics to try to get me to sign on for their services right away. They urged me to make a homeowners insurance claim right away, saying that the work would surely be more than my $5k deductible. I asked what if we just took some remediation efforts without a claim, and they said just having a dehumidifier and fan in here for several days would already run $3k so I might as well file the claim. They otherwise would not offer an actual estimate for anything. The next day when they reached out to follow up, I said I didn't think it was worth it to file a claim and be out $5k. They then miraculously said they could do remediation for $2-$3k without a claim. I also had them look at another area of the house where we had some mystery water but was now visibly dry. I thought it came from outside rain. The technician said we had a leak and needed a plumber. I got a plumber in later who removed dry wall to look for the leak. There wasn't one. The plumber seemed really trustworthy and replaced a part just in case and was not $$$. But seemed to badly reflect on Robinson.

I personally had a great experience with 24ResTech. Pipes busted, resulting in about 18 units in…read moreour condo community being completely ruined within 30 minutes. Completely displacing families due to the extent of the damage. I dont know how many of the other units that this company worked on however they serviced mine. They came out quickly, spent days drying out the water, moving appliances out and packing up my belongings. The packers did an amazing job making sure that my items were packed neatly, my christmas tree wrapped and stored in the christmas tree bag, my clothes in wardrobe boxes, the mattresses covered and protected. Within a matter of minutes I was homeless and stressed none the less. 24Restech made the process easier and provided relief by storing the contents of my condo in their storage facility. I was provided with an inventory list of my items that included photos. Once I was secured in a new place I coordinated with the office Manager Cynthia to retrieve my belongings. She was kind, professional and patient. My items were delivered to me the day after my request. Everything was in tact. The techs that made the delivery were efficient, fast and professional. Should I ever find myself in a similar situation I would without a doubt use this company again as well as refer them. 10/10, I would recommend.

Ultimately I would give them no stars if I could. They do crappy business and crappy half assed…read morework. The project manager on our claim dodged our calls and they didn't do what they said they were going to do. DO NOT HIRE THEM!! They added more stress to an already stressful situation of water damage.

We needed our carpet cleaned in our living, hallway, and 2 bedrooms. Tessa quickly provided us with…read morean affordable quote and was able to promptly get us scheduled. We were more than pleased with their quality of work and how clean our carpet came out. We highly recommend and have already referred a friend to utilize their service.

*** UPDATE *** After my last review "Tessa" the owner…read morereturned less then a week later and recleaned the spots and now it looks great, she knows what she's doing all of them are gone... This family owned & operated small business, brings back the old fashioned Customer Service of yesteryear, very easy to communicate with & caring, I would recommend them to my great grandmother if she was still alive ; Great Job "Tessa" ThankYou

I had Jose from Super Attic come out for a crawl space inspection, and he was fantastic. He walked…read moreme through everything he found in detail and showed me lots of photos so I could clearly understand the condition of the crawl space. Very professional, thorough, and easy to communicate with. I really appreciate the time he took to explain all the issues and next steps. Highly recommend!

Ricky Sanchez was the team leader with Supper Attic Solutions who is the vendor that I selected to…read moreaddress the extensive Rodent Mitigation problem that I had. Tom the Salesman was excellent and so was Ricky and the 6 man team that completed all of the work. They thoroughly cleaned up the giant mess and hauled it all away for disposal. The entry points were tightly sealed up and the whole job was sprayed and sanitized. The repair work was documented and the Insulation was compliant and installed properly. The team sealed off the entrance to my crawl space to prevent all debris from messing up our otherwise clean home. The entire job was completed in one day. Wow, What a great job! The work is warranted and I couldn't be happier. Thank You Ricky, Tom and the whole team! Paul

I can't say enough good things about Green Planet Restoration. They made a stressful situation so…read moremuch easier to handle. Everyone I interacted with was professional and kind. The crew was always on time, kept things tidy, and took the time to explain what they were doing each day and what was coming next--which I really appreciated. Julia in the office deserves a huge shoutout. She was incredibly patient with all my questions and went above and beyond by working directly with my insurance to keep everything moving smoothly. Total rockstar.

So happy that I found Green Planet Restoration did an amazing job with our water damage cleanup and…read moreasbestos removal. Their team was professional, fast, and very knowledgeable throughout the entire process. They handled the water mitigation, drying, and asbestos abatement safely and efficiently, and kept us updated every step of the way. If you need a reliable company for water damage restoration or asbestos removal in Seattle, I highly recommend them. David was great to work with , I highly recommended!