Unfortunately I will not be returning to this dealership or service center as they are quite disrespectful, unprofessional and lack the knowledge to properly diagnose. I brought my 2017 hand grom in after I had gone through and done a full frame swap, installed new plastics and was setting the bike up to race but I couldnt quite figure out why my front wheel was not lining up correctly. Well I thought it was time to bring it to a dealer and made an appointment for opening at 8am, I brought the bike in and advised of my issue, I told him I thought maybe the forks may be bent when I dropped it off. I hadnt heard anything until I called in at 2pm to see if they knew anything and the person answering sounded shocked asking if I was expecting it looked at today. Regardless thats fine, they called me back about 30 mins later saying they cant figure it out and to check if the forks are bent when i get home and to come pick the bike up. When I got there to pick up the bike the gentleman was criticizing the bike and being very disrespectful, I also noticed he had scratched the brand new fairing by throwing the bars as hard as you could over into the fairing. When I brought it up to him he said basically oh well and then proceeded to charge me a full hour when they only looked at it for 30 mins and told me exactly what I said when I left it. So basically they had my bike all day and just damaged my brand new fairing and charged me $105. As I was loading the bike into the back of my truck another gentleman offered to help, I showed him the scratch and he said he would order me touch up paint instead of replacing it and would call me when it came in. Well I never heard anything back from them for a few weeks and ended up ordering a new plastic as well as finding my line up issue being a bent triple tree, so they were even incorrect in telling me what I thought when I dropped it off. The bike is now repaired and going in to this shop was just a mistake and an extra unneeded expense and stress in my life. Im typically not a person to bad mouth anything but the situation just doesnt sit right with me. read more