So, in my last review yes, I had issues with them for how things went from good to bad. Today I…read morewent for an oil change which was done in a timely manner and even washed my car. So, this is a step forward in doing business with them again

Stay away from this shop! I had a remanufactured engine put in and they couldn't make it idle…read morewithout stalling. they replaced my front rotors and didn't know how to set the bearing preload and burned up a bearing and the new rotor on one side the other was not properly adjusted but hadn't failed yet. When confronted the owner and manager both were condescending and arrogant and offered no solution.

Got my Land Rover serviced for an alternator problem and a issue with the battery. They brought an…read moreexisting water pump problem to my attention and I felt very comfortable agreeing to the work. Being a cheap skate I valued getting the job done right by these professionals. Worth the price for that peace of mind that I would make it back to Virginia and not end up on the side of the road. I found the shop on Yelp. They were the first to respond to my distress signal and I took the as a sign. Thank you And thumbs up to the receptionist she made me feel comfortable and kept me in the loop.

From the owner: Boutique-style service. National-level backing. Harbour…read moreAutomotive is a locally female-owned, ASE-certified NAPA AutoCare Center providing high-quality auto repair with honesty, transparency, and craftsmanship. We use premium NAPA parts supported by a nationwide warranty and focus on doing what’s best for your vehicle — not selling what you don’t need. Clear communication, fair pricing, and repairs done right the first time. We also proudly offer Amsoil products.

HIGH‑SPEED, LOW‑DRAG EXPERIENCE -- EVERY. SINGLE. TIME…read more I've done business with Kevin Presa before. Hands down. My favorite toy dealer. I love cars and love to flip them. Kevin knows how to quickly secure whatever I'm after. This is my 2nd time purchasing experience at Gator Dodge. The owners put my daughter into a Nissan Altima as her first car that was crushed and saved her life. She unscratched. Every Mothers nightmare. I will be forever grateful for them steering me into the Nissan, which by God's divine grace, protected her. Forever grateful. The Managers and Owners at Gator -- are the real deal. When it comes to Kevin Presa, just say no more. He is the true auto concierge and I love every minute of it. This week I gave Kevin a call and asked what was in the stable. I happen to have a voracious appetite for muscle cars. He handed me the keys to my newest obsession -- and I cannot WAIT to build this car out. good news is Kevin, I'm feeling a V6, 5‑speed or maybe even a Shelby in the near future. Kevin already knows my crazy car ideas, and he doesn't flinch. He just nods, grins, and makes it happen. Kevin Presa is high speed, low drag, zero hassle, all heart. He knows cars backwards and forwards, and he treats you like family -- the kind of family that gets the hook‑ups. Thank you, Gator, for this beautiful ride. I'll be back soon to add a few more to my stable. If you want someone who gets it done with no games, no pressure, and no nonsense, go see Kevin. Highest recommendation. #GatorDodge #KevinPresa #highspeedlowdrag #fordmustang #yearofthefirehorse

I'm posting this review to warn others about my experience with this dealership. I would give less…read morethan one star if I could. My company has owned more than 24 Chrysler, Dodge, and RAM vehicles. Our 2023-2025 vehicles have had repeated problems, especially the RAM ProMasters, and this dealership has been unable to resolve the issues. We drop vans off for service, and they sit there with little to no communication. We have now been waiting 35 days for a diagnosis on one of our RAM vans. Needless to say, we will never buy another one. If this is how they treat a company with a fleet of their vehicles, I can only imagine how they would treat someone who owns just one. I have never taken the time to post a negative review about another company before, but this experience warrants it.

Bought a brand new vehicle in March. The sales experience was amazing. They gave me top dollar for…read moremy trade and always extend me a military discount since I am a Veteran! I have used this dealership for years and owed chevy suburbans and large SUVs for over 2 decades. Joy in finance is a true JOY to work with. Matt Preston in warrenty is also top notch ! Both the professionalism and over the top customer service is second to none. I just brought my vehicle in for a recall and first service and the service department as usual is the BEST of the BEST! Jessica went out of her way to help us get back into our vehicle in less than 2 days despite parts needing to be ordered. She is a consummate professional and has the best customer service. Sadie at the cashier office is a pleasure every time I need to "checkout". She goes out of her way to be kind and professsional. I LOVE working with this service department! Overall this dealership this the absolute BEST and I will never purchase from anyone else. Thanks for always making my auto buying/maintenance experience the best!

Wouldn't come to this dealership again…read more They let my vehicle sit for 2 days before even evaluating it. I had to call the manager to finally get them to look at it. Waited for days for the new part and then they let it set again before the repair. Told me I had a second problem but the service representative would not provide me with codes and information I needed to understand what was actually wrong and why the services he was recommending were actually needed. I just had to completely trust that I needed what they were recommending. Not once did they offer any sort of amenities- such as loaner cars. Only after I was frustrated that they kept my family vehicle for a week and demanded a loaner did they give me one. When I went to pick up my vehicle, I was made aware of a new issue that I didn't have when I arrived at the dealership. My radio completely went down and my backup camera with it. The representative essentially told us that it was our problem because they couldn't verify it was working when we came in and sent us on our way. After reviewing our paperwork, the multi point inspection revealed that it was in fact working when we brought my vehicle in based off of their assessment of my backup camera. So either they LIED on the multi point inspection or he LIED to me about why the infotainment unit wasn't working. Had to call manager again and they very reluctantly offered to diagnose the issue free of charge. Within a few hours after my 2nd drop off, they said that it just "came on" when doing the diagnosis. I wouldn't ever return back to this dealership or Boniface as a whole because of my experience. I feel I was lied to, talked down to, pushed off, and I taken advantage of.

Had my car serviced there 2 times. Was good. Called to set up oil change, which they already quoted…read moreme. The guy said the price was wrong, too low and he would get back to me. He never did and that was three weeks ago. I will never bring my car there again they are terrible at following up.

Don't judge a book by its covers. Excellent service!…read moreI received information about this place from word of mouth and from a beachside magazine. I wanted to dona resonator delete and replace my stock pipes with a fabspeed x-pipe for my 2018 Maserati Ghibli S My new sound is awesome especially on a cold start! The owner is the actual expert on hand! He is the expert technician/mechanic and only one working one your vehicle to ensure quality! Very knowledgeable and honest as far as the response that was given when I asked about engine performance, exhausts, high flow cat, and dyno. I now has a place I can bring my exotic vehicle

This business has been around a long time and is widely recommended in our neighborhood, which is…read morewhy my family trusted them with our vehicles for years. Even though our two current vehicles come with free lifetime oil changes through the dealership, we often chose to pay out of pocket here because the service was quicker and we previously trusted this shop. That trust ended with my most recent visit. While servicing my car, a technician removed a personal hygienic item from my glove compartment, openly tossed it across the service bay to another employee, laughed about it, and later attempted to deny what it was when confronted. This occurred during business hours, in full view of customers. 1/26/26 approx. 3:15pm. This behavior was unprofessional, disrespectful, and unacceptable. Not because of the item itself, but because of the conduct. Seeing this happen openly made me question what behavior is tolerated in this workplace. Because of this incident, I will not return. I hope management takes customer trust, respect, and workplace conduct seriously, especially given this company's long-standing reputation in the community. ***Update: The company has since reached out, and the technician contacted me afterward to acknowledge the behavior and apologize. I appreciate the follow-up, and this review reflects what occurred during my visit.***

They are quick and do a great job. They check everything and tell you what needs replacing without…read morepushing you to purchase. I have gone there for many yes with no complaints. They are always polite and helpful.

Pretty standard tire repair place that overworks and underpays their employees and takes too long…read moreto service a vehicle. Not sure what else to say besides it costs too much too (that's why I encourage car-free living).

The man that greeted me for my appointment was truly an asshole . He completely disregarded an…read moreissue I needed taken care of in order to get me in the door . When I arrived he gaslit me about services requested, but when we spoke over the phone about it he made it sound like he could help . What a fucking joke . Took my business to tire kingdom the guys are super accommodating !

I was in town to return my mom's SUV to her as well as throw her a surprise birthday party!…read moreNaturally, I needed to take care of her precious vehicle before I left. Having little to no time to spare rushing around trying to prepare for the party, I yelped myself to an oil change place. No dice. Would be no oil change for me today. Then, I came across this place on yelp. Yes, it is a tire shop, but I noticed they had great reviews and also did other services! Pulled in, parked, walked inside, asked if they could squeeze me in, waited to hear the "no", and was told "sure, no problem we can do it right now!". YES! They told me 30-45 minutes and it took about 45 minutes. Perfect. I went on my merry way all oiled up with my fluids topped off. Thanks!

Went there for brakes trouble. Anthony told me it is rear brakes were going to cost an unbelievable…read moreprice of 4000 New pads rotors and calipers. For 4000 dollars. I must have stupid written on my forehead. The next day I picked up my car. The mechanic told me it only needs pads and rotors so his manager must of been lying to me I took it to another mechanic garage and told me it wasn't my brakes That I have 5000 miles left on it It wasn't the brakes that was the problem Dishonest Buy beware !

If you're looking for a vehicle, I can't recommend Trevor at Mercedes-Benz of Melbourne enough…read more We live about 2 1/2 hours away in the Tampa area, so buying a car without seeing it in person felt like a big leap. Trevor made the entire process incredibly easy and transparent from the very beginning. I originally found the car through a Facebook post he made, and after chatting through Messenger, we switched to text once I found the dealership listing. Trevor went above and beyond by sending detailed videos of every square inch of the car--inside and out. He was completely honest about its condition and made sure there were no surprises when we arrived. He also promptly provided every document we requested ahead of time, so by the time we got to the dealership, everything was ready to go. After the test drive, we were in and out in about 30 minutes. It was, without question, the smoothest car-buying experience we've ever had. This wasn't just any car purchase--it was our 16-year-old son's first car, and we wanted to surprise him. Buying your child's first car is a huge milestone, and Trevor helped make it truly special. His communication, honesty, responsiveness, and attention to detail were outstanding from start to finish. Whether you're local or several hours away like we were, I would absolutely recommend Trevor. He made what could have been a stressful experience feel easy, exciting, and memorable. Thank you for helping make such an important day even more special for our family!

I had an extremely disappointing experience with Mercedes-Benz of Melbourne regarding service on my…read more2024 EQE. My A/C compressor failed on a vehicle that's less than a year old, and despite driving a $90,000 luxury vehicle, I was initially told I would have to wait 3-4 weeks for a loaner vehicle while dealing with A/C blowing hot air. After pushing the issue, I was finally given a loaner -- only for the tire warning light to come on as soon as I got home. The very next day, that same loaner left me stranded over an hour away from the dealership due to a bad tire. Instead of receiving support or concern, I was told to have it towed back and was immediately informed I'd be responsible for paying for a replacement tire before the vehicle had even been inspected. To make matters worse, I asked my service advisor to call me directly, but instead received dismissive back-and-forth text messages insisting I would be paying. When stranded an hour away, I was also refused assistance with transportation back to the dealership. The communication issues continued even after I resolved the tire situation myself. Before replacing the tire, I specifically asked if I could take the car somewhere else for the tire and was told yes. I will attach screenshots of the text messages confirming this. However, after returning the loaner and picking up my vehicle, Samantha texted me only after I had already left the dealership stating that the replacement tire did not match the other three and that I would need to purchase a tire from Mercedes to put on the loaner vehicle. At no point prior to this was I ever told the replacement tire needed to match the others. The lack of communication throughout this entire experience has been mind-boggling. Time and time again, expectations were either not communicated clearly or changed after the fact. Throughout this process, I felt dismissed, unsupported, and treated like an inconvenience rather than a loyal Mercedes customer. This has been far from the luxury ownership experience Mercedes-Benz advertises and honestly felt more focused on money than customer care. I strongly encourage others to consider servicing their vehicles elsewhere.

5/5 stars isn't enough for BMW of Melbourne! From the very beginning, Max my salesman, Joey the…read moremanager, and Ali in finance took incredible care of me during my second finance process. I went 100% Electric and got a new BMW iX Drive 60. They made everything smooth, stress-free, and honestly exciting. Then unfortunately, only a week after getting my car, I was involved in an accident and absolutely heartbroken. The team at BMW of Melbourne immediately stepped in and guided me through every step of the process with kindness, patience, and genuine care. Chris in service was amazing, and Angelina went above and beyond helping me with all of the tech features and questions. I have truly never experienced this level of customer service, compassion, and humor at a dealership before. They treated me like family during both the exciting moments and the stressful ones. I'm beyond grateful for this team and will absolutely continue being a loyal customer for years to come!

Never go to this dealer ship wow so shady and slimly these sale people are and customer service is…read morethe worst thing I had 3 people tell me that the car I wanted could be put on hold and I took a 3 hour train ride plus an hour and a half car ride just for them to tell me the car was sold because they wanted more money disgusting