They have a new groomer here! I love that I can leave my dog here for the day and that she is well…read morecared for. In addition to that, they have a new groomer, Erick, that has bathed her a couple times and also does fur cuts. We have been having issues with burrs in our backyard getting stuck in her curly fur (she is a goldendoodle) and he took care of that for me. Now we are set for the summer, and I don't have to worry about digging out burrs on a daily basis. This service makes it so convenient for our family. Plus: Convenient, knows what he is doing, reasonable cost Cons: can't think of any.

The facility itself is beautiful, clean, and clearly well maintained. However, the pricing…read morestructure is extremely high and continues to increase. Boarding is now (February 2026) close to $100 per night for a small/medium dog, which already places it on the higher end compared to other facilities. In addition to that, there is a flat $35 late checkout fee and a $25 same-day reservation fee! The added charges feel excessive, especially when availability could simply be declined if they are fully booked for boarding that day. (Like other facilities) Pickup and drop-off window times are very limited, particularly on weekends with verrry little flexibility. Communication can also be frustrating, as phone calls often go unanswered, and reminders about pickup times can feel overly aggressive. While the facility is aesthetically impressive, the overall cost and rigid policies, staff may not justify the value for many pet owners.

Wags is an excellent choice! The rep Michelle was great! It was my first time ever taking my fur…read morebaby to dog daycare and was initially nervous. Michelle helped erase all of my nerves away. She explained everything to me and understood my concerns. She walked through what the day would be like for my pup. I enjoyed my experience with Wags hotel and if all of the staff are anything like Michelle my fur baby is in great hands!!! Thank you Michelle and Wags Hotel!!

Wag Hotels is the absolute best! I may never forgive my parents for picking me up so early. The…read morestaff treats me like absolute royalty here. I got belly rubs on demand, endless attention, playtime with new friends, and enough treats to make me question whether I should permanently relocate. Every time I walked in, the humans here knew my name and acted excited to see me -- which, as you can imagine, is exactly the level of celebrity treatment I deserve. The place was super clean, safe, and smelled surprisingly good for a building full of dogs making questionable life choices. My parents also loved getting updates and photos of me living my best life while they were away pretending to miss me. (Jasmine, Christina, Ericy, Iliana takes the best selfies of me!) By the time I got home, I was completely exhausted from all the fun, zoomies, and pampering from the staff. 10 out of 10 I would definitely board again and cannot wait until my next visit! Sincerely, Zorro

My fur baby has had boarding here several times from 3 day to 7 day stays. She is always happy to…read morearrive and often tries to go back in when I pick her up. It's difficult parting but having the cameras help with my own separation anxiety. I do wish there was an outdoor area for them or artificial grass area so that the doggies know where to go potty versus random areas in the room.

Overall, if you need a place where you dog will be safe and monitored all day - this is perfect! I…read morewas checking out a few dog daycares and this was one of the first on my lists. While they do provide report cards, have cameras, and have staff continuously clearing the play area, it still does smell a bit like dog pee when you walk in due to there not being any outdoor space/ventilation to the outside (to my knowledge, the other day cares I've visited don't have this same issue). I did the 3 days of daycare for $49 special and just used one day since I found another daycare closer to me with an outdoor area. If you live in Torrance then this is a great option for you. The staff here is really kind and the older woman who works at the front desk has her sales pitch down pat! She doesn't come off as sales oriented but she told me all about the different things they offered and I was eating it up. Props to them for having such a great staff.

We had accidentally not given our dog, Morris, too low of a…read moredose of his flea medicine. Pink Pucci took care of our baby and he's all sorted out -- free of fleas -- and looking cute as can be!!! Morris is so happy with PINK PUCCI!!!

I love bringing my pup here they always make her look absolutely adorable! They gave her the…read moreperfect round face cut exactly how I wanted. What I appreciate most is how passionate they are about communicating with me to make sure the groom turns out just right every time. They always check on her condition and I can truly tell they love dogs. The team is professional, caring, and so gentle that my baby is completely stress free whenever she's here. It's such a relief knowing she's in loving hands. Highly recommend this groomer if you want your fur baby pampered and looking their best!

Took advantage of their Spring Break special, which included a bath, to board my pup for a week…read more(Sat-Sat). It had been almost a year since we last boarded but Ethan helped us get acclimated to the new policies and was super accommodating, even working with me on pick-up when my return flight was delayed. A true life-saver. All the staff are always kind and helpful and they really love on the animals, which I appreciate. They also regularly update with photos and emails to keep you in the loop which is very reassuring. Loki loves it there and is always wiped out when she returns. (She's been napping all day. Very clearly a happy girl ).

A little long but it's been nothing less than eventful with this place. I had hight hopes for this…read moreplace as the hours are so convenient for our family's busy schedules. Unfortunately, this place was a HUGE disappointment and had a huge negative impact on our pup. Long story short -- Everything here is a sales grab. The few girls care for the animals but the "managers" and men there are just there for the commission of your packages. I had a whole conversation about their unethical sales pitching with the employee while picking up my dog lol. It's "how they keep the place open" - the employee's words, not mine. Astounding. Said employee also asked what I did for a living because I questioned their sales pitch tactics -- I'm in sales. Also, If you need their VIP services for your unspayed or neutered pup, please spend your money elsewhere!! Before committing to a membership, we did a trial day and spent hundreds on drop in days, grooming, and overnight boarding to see if it was a good fit for our high energy pup. Our dog is not neutered and we don't plan on getting him neutered so we chose their VIP rooms. His breed is also extremely high energy and they promised they could accommodate. I also inquired about training multiple times and they kept saying the trainer would contact me. Everything went great after those few visits, they seemed caring and said he was a great fit for a membership so we end up signing up. Then everything went downhill. Upon the first day of the membership, our dog all of a sudden had behavior issues and needed to be picked up. In the middle of my work day I call the shift manager, and he states that if we want our dog to stay, he needs training ... (from their same trainer that I've inquired 3x about before committing to a membership, still haven't heard back). I asked why this wasn't communicated ever before committing to a membership and they didn't have an answer. I informed them that I would've paid for training before committing to a membership if they would've let me know that there were any issues. Our dog went a couple of more times until they could finally get me in touch with the trainer, 6 visits later. Actually I had lost complete trust at this facility. To add insult to injury, I was able to speak to one of their actual workers that is with the dogs and she let me know that our dog is only let out for about 10 minutes at a time, maybe 3 to 4 times a day during a 12 hour stay. This is their VIP option. So not only is he left in a room for about 12 hours a day, with dogs barking all around him, he's not being stimulated nor played with just being let out to go to the bathroom. Contradicting everything they say that they offer. Their "trainer" is also a joke. He is supposed to be from the Marines and well-versed in the breed of dog that we have. Upon washing him for 5 minutes, as I was told, he said that our dog needed to be neutered before he could be trained because of his energy. Our dog is a Malinois and is not supposed to be neutered before 2 years of age. We've since went elsewhere to get our dog trained from someone who is actually educated on his breed and he's worked on all of his anxiety and reactivity issues that our pup got because of this place.

So sad this place is closed!…read more This was my go to doggy boarding facility because the staff are so friendly and it was very affordable! Melinda was always also very welcoming and understanding when last minute things came up. Definitely will miss this place :(

Great Service for Good Prices! Very affordable and caring in…read moreaddition to their flexibility.

We've been bringing our pups here for years, and finding Plaza Del Amo completely changed how we…read morefeel about vet visits. We used to dread going to the vet, but this office is filled with the sweetest staff, and the veterinarians are consistently supportive, compassionate, and wonderful with our pets. Today's visit was especially difficult, as my dog had been suffering for a few days, and it was heartbreaking to watch. Izzy went above and beyond to make sure I felt supported and reassured me that Mason would be okay. Her kindness, patience, and genuine care made all the difference during an otherwise very stressful visit. I'm so grateful for her and the entire team.

The staff here at Plaza Del Amo hospital are always so friendly and welcoming, esp to our pup. He's…read morewell taken care of. The facility is clean with an open space and plenty of street parking. It's located in a pretty quiet area, not too much traffic. Highly recommend!

At the last minute I had to find a pet sitter and found Fancy Tails thru social media. After…read moretalking with Tracy I realized she is a true pet lover:) because my Bruno is a Service Dog I knew she would take good care of him, and he'd be safe and happy. After I spoke with Tracy I told my friend that I was going to the event with and he said "I know Tracy, she is highly recommended and has a stellar reputation with taking care of our furry friends. While I was at my event she sent lots of pictures while he was on his walk and hanging happy with his new puppy friends, it gave me peace of mind. She even offered to pet taxi him back to me when I returned home. 5 stars to Tracy & Fancy Tails

Tracy was amazing! My family traveled to Texas for 5 days. She took care of my dog Rambo. She…read moremessaged me every day and sent me live updates when she would go visit and feed him. She is a life saver! Thank you Tracy for everything!

Love the service Ana is the best highly recommend to come get for service and spend time here they…read moreare gentle and also care for the dogs

They are Amazing!! I've Been coming here for over 2yrs now they never disappoint they do amazing…read morework!!

Unclear what theyre looking for in a dog's temperament. Gave our dog 7 minutes, said he couldn't…read moretake queues from other dogs. Probably should've been concerned about the other dog growling. Apparently growling = okay. Being excited meeting new dogs in a new place = unfit temperament for this business.

I brought my 1yr-old puppy in for a temperament test, and within 5 minutes the supervisor came out…read moreand said she had "too much energy," was getting in other dogs' faces, and didn't respect boundaries. Let's be real, she's a young dog in a brand new environment surrounded by unfamiliar dogs. Of course she's going to be excited. That's exactly why people come in for these evaluations in the first place. If your facility isn't equipped to handle high energy or young dogs, that should be clearly stated upfront on your website. Instead, I paid $40 for what felt like a pre judged, rushed dismissal with zero effort to actually assess or work with her to get comfortable. What was more disappointing was the lack of care or professionalism. No one asked about her behavior history - other than does she not play well with dogs, supervisor didn't use her name, and she was immediately taken to the back with a slip lead and returned minutes later with a blanket judgment. There was no constructive feedback, no suggestions for training, and no guidance on how we could improve and come back. For context, she regularly goes to dog parks and plays off leash without any issues. Overall, the experience felt unwelcoming and transactional rather than thoughtful or supportive. Just a heads up for other dog owners, you may not get a fair evaluation or any refund if your dog doesn't fit their expectations. Which should be free, then if they pass you pay.