Arijeta Limani, Gentle Dental Derry Front Desk staff, double charged be back in April 30, 2026. She…read morecharged me $958 instead of $570 for my crown procedure, which I caught the mistake immediately. Instead of issuing a refund of the difference, she charged me again $570 and told me that she will issue the refund once the $958 charge actually came through because she can't issue a refund immediately. After numerous calls since April, she still has not issue the refund with a bunch of excuses and lies. At one point, she left me a voicemail on Monday stating "I forgot to give you a call back regarding I don't know what you wanna talk to me about you should've gotten that money back. They just sent me an email and that they refunded you back that money." But I never see the funds back in my account and by Thursday that same week, she said "oh, they can't issue the refund until your son claim is cleared. So why telling me that refund has been issued if it was never issued. And today, after weekly call that I have to call and follow up because she kept saying she will call but never did, she said "I don't want to deal with you anymore, the corporate office is dealing with it because you were unprofessional ". She took no accountability of her mistake, very good at lying and now handing over to someone else while still holding my $958.-. Just be careful when processing your payment with Arijeta because she clearly has no clue what she is doing. Its too bad because the doctors and hygienists are nice.

.I went here two years ago for three thing, an extraction and two cavities. One tooth was pulled…read more Had to come back several times to see if I could get an implant.. WA given a date to come in to get fit. Went. In got jerked off for 2 hours. X-Ray, measuring the gaps in all the teeth .I asked everyone there where is my tooth. CRYoOWN. Oh he's not in today you need to come bacck. Heated phone call today with manager who refused to give her name. Then spelled it after five requests with. No last name.. Very suspispious. We are in route to court. They never address the other two massive cavities. Amazin they all have the same name I would not bring a dead croc to this place.

I've had nothing but great experiences with this dental office. Cutting edge technology along with…read morea very caring, professional staff. Highly recommend!

The facility has very friendly and nice staff. Further, the providers are thorough with explanarion…read moreof the pathology and all possible treatment optio s available without being pushy about final choice. This is a very good facility for pediatric dental/orthodontal concerns.

Nothing but Great things to say about Dr Baasch and the staff. Had a bridge that had served its…read morelifetime and needed extraction of the two teeth holding it. Also required a bone graft and after 3 months got the go ahead and installed to implants. Costly yes but everything was explained up front. Highly recommend Dr Braasch.

If you blindly visit this practice because your dentist referred you, expect to spend 2 hours for a…read moresimple consultation -- 1.5 hours of that is waiting for the dentist to grace you with his presence. At the end of the two hours, they will surprise you with the $500+ consultation fee. Do not trust your dentist who might be part of this scam. Do your own research. I found a more reputable practice that will perform the same procedure for less than 1/2 the cost and only a $110 consultation fee.

I've been avoiding getting my wisdom teeth removed for many years. I've always wanted braces but…read morewas too chicken to pursue the number of extractions that I needed to have. After I hit age 40, I knew it was now or never! After receiving a referral to Dr. Berty from the Andover Moms Facebook group, I scheduled my appointment. Upon meeting Dr. Berty, I could tell that he was a very empathetic and understanding doctor that focuses on his patients. He took his time to have a conversation with me to ease my fears about extractions. Two weeks later, I went in for surgery. Don't get me wrong, it was a painful procedure, but it couldn't have gone any better. He and his staff were professional, thorough, and kind from start to finish. I would highly recommend Dr. Berty to anyone looking for a positive oral surgery experience.

Dr. Berty seemed very competent, but his office staff is horrible. They try to force payment for…read moremultiple procedures prior to the first procedure, they try to force payment from the patient instead of waiting for the insurance payment, they badgered me with daily phone calls ordering me to confirm my appt in order to meet their "policies". I ended up going to a different surgeon.

Assistant was very nice. Dr was annoyed that I had pain. Stopped procedure & said "Alright, what's…read morewrong?" In angry voice. And then "that's what happens when you let your tooth get infected" ... mind you, I floss, brush & have regular dental care. It was a tooth that had already had root canal so I didn't feel the fracture... Very odd experience. They saw me fast (within a few days of my referral) so that was really nice. but I'm still in shock that the doctor definitely had no bedside manner. Let's hope his skills make up for it & that the post op period goes well.

Dr Braasch is extremely competent. His staff is helpful a his surgical assistant , Katlyn Courtney,…read moremakes you feel comfortable right from the start

Dr. Adrienne, Dr. Weisner, and their team are the most welcoming amazing staff ever! I highly…read morerecommend them for braces and Invisalign. They are super knowledgeable and flexible to meet any dental needs/goals you have. I had Invisalign done here, and for over a year I had regular visits to the office. Every time their energy, quality of work and professionalism was amazing!!! I will be sad to go to my last orthodontist visit because of how amazing my experience was . And I got a perfect smile from the inside out! Can't brag enough about Dr. Adrienne especially! She's the best

The most impressive part of our experience has been the staff. I have never experienced an office…read morestaff that is as cheery, kind, happy, and helpful as Dr. Weisner's. We are greeted by our first names with a smile. There are always fun games and small prizes the kids can look forward to bringing home. Dr Weisner truly does the little extras that are never required but make such a big difference in your experience.

I went for my first appointment with doctor Becker and she was just amazing. She's kind, caring…read moreand considerate. She makes you feel so comfortable. I was able to get in pretty quick too. Very happy so far.

I will tell you what,I had a tooth ache that was bad, an I mean this tooth was giving me pain like…read moreI never felt before, called around for a dentist an they where all telling me 5 days we can get you in, well I called Queen city Dental, an they seen me the same day I called, who does that, they do an I will tell you what, Maria Becker she took right care of me, pulled my tooth,was very professional, making sure I was feeling no pain, etc, well to close out this review,, they just gained a new patient, I was very happy , an remember when you read reviews,you can't make every customer happy no matter what you do!!!

I called Dr. Holland's office last minute when my retainer broke. I was on a time crunch as I was…read moregoing to be traveling a couple days later. They very kindly got me in right away and had a new improved retainer ready for me the next day. All the staff I dealt with were very professional and friendly. I recommend you check them out for your orthodontic needs. Even if you are an adult like me who hasn't had braces in many years.

We made an appointment after being recommended there by a friend. There was basically no wait when…read morewe arrived and Dr Holland was very kind and patient with my young daughter. All of the staff there were very professional as well, we are happy we found this office after recently moving to town.