I procrastinated and had to print wedding items last minute and Jason was so helpful! He took the…read moretime to help me upload all my files and made sure I didn't leave without it all working out. He is amazing at his job!

Super quiet store. I feel like the most busy area is the corner where they have the courier…read moreservices (Puralator, FedEx and DHL). People are bringing stuff back to Amazon for return (Puralator). There are plenty of free parking in front of the store. The store is well kept and clean.

Horrible service and incompetent management. Recently used their photo services, photos arrived…read morelate and are similar to the low quality of Walmart. Reprinted at London Drugs then showed the manager the difference only to be condescended and had to argue to get a refund. First he stated the pictures weren't all there, then I insisted to recount, he starts to recount and when he got into the hundreds and realised he miscounted, he says, oh it's fine i believe you.

My complaint is that phones are not answered. It would avoid a lot of stress for customers that are…read moregetting printing orders. So, if customers are valued answer phones!

How do you tell a great business from the rest? Answer: How they treat others when no one is…read morelooking. A couple of years ago, I was a student working on a research project and needed a few 5-drawer industrial filing cabinets, at the lowest possible cost (limited budget). In my quest, I went to every retailer in town - office depot, staples, heritage, and source - and was told the same tired line - no, we don't do small sales; no, we don't offer discounts; no, we don't deliver; no, you can't pay later; no, we don't have special deals for students ... I was made to feel like I was not worth their time .... get the picture? At my wits end, I went to the last store on my list -- IMPACT Office Furnishings -- these guys were located in "rail town" (commercial drive/ powell area) -- and believe me, I wasn't expecting much (downtown eastside). After I explained my situation, and limited budget, the owner was interested, receptive, professional, and efficient ... he made me feel welcomed. In fact, not only did he offer me a fantastic discount (cost), he didn't ask for payment right away (pay later). The furniture arrived a few days later in pristine condition with a highly professional delivery crew. As soon as I got the funds, I paid in full ... a couple of weeks later. To this day, every time I drive by the IMPACT office furnishings store on Grandview Hwy & Boundary, I think of how altruistic - and willing to help - the owner was. The value of this business comes from their integrity, honesty, and sound business practices that put humanity before profit. Believe me, my other reviews (yelp restaurants reviews) are brutally honest criticisms ... but here, it's nothing but well deserved praise. I highly recommend IMPACT office furnishings - they were there when I needed them, did so willingly, and had no expectation of reward or recognition. Think about this, I am writing this review nearly 6 years after the fact, and to this day, I still remember how well they treated me. IMPACT Office Furnishings - a class act. UPDATE: I checked out their website, and here is their customer testimonials ... universally positive. http://www.impactoffice.ca/testimonials

One of the shitty things about working from a home office is that it makes you realize how shitty…read moreyour office furniture is: How shitty? SHITTY. The saddest part is that I actually spent more money on a bells & whistles 'gaming mouse' than on my shitty $50 non-breathing pleather non-adjustable wobbly chair from Office Depot. Sure it's fine if I'm just spending a couple hours a day pwning n00bs in first person shooters, dribbling nonsense on Yelp and searching for *ahem* adult material, but with my ass virtually fused to this chair after a full day of work, I started hating it. So I got my grown man on and booked an appointment at Impact. I didn't actually end up buying anything there (as I didn't quite dig the selection) -- but the staff were some of the most courteous, professional and knowledgeable salespeople I've ever dealt with. They had a lot more 'conference' chairs (that you buy for peons and visitors) than hardcore tasks chairs (that you buy for yourself and the bosses). It must have been a slow day because I had three salespeople lavishing attention on me. They pulled out chair after chair for me to test - narrowing it down based on my needs, preferences and budget. Apparently, my lazy man recline was *never* the right way to sit. More suited for office managers outfitting an entire office, but a good place to start your quest for the perfect office chair.

Hi Keith: (Keith Chan, Service Manager @ Source)…read more I want to express great admiration and thanks for the efficient and courteous treatment you and your staff exhibited as SOF dealt with the cylinder replacement of my office chair today. It was professional and prompt, and I can only only say good (no, GREAT!) things about our experience with all of you. Thanks again; we'll spread positive reviews and referrals at any chance we get. Eric and Elma Sommerfeld, South Surrey BC

Ordered a desk that cost over a $1000 and the instructions and parts did not fit. Holes on table…read moredid not align with bolts. Upon calling customer service, was told that all parts are universal and told to just screw into table top. Instructions do not match, garbage service. Will not return in the future.

Went in with my hp model 21 colour and black and white cartridges. The proprietor Johnny did them…read morein only 15 minutes and gave me a deal. They also have other computer accessories too such as USB cables battery chargers second hand printers and so on. A lot better than going to Best Buy for this type of sundry accessories. There's tons of food places next door too it's amazing

I do my toner refill here. It's good sometimes if not busy it will take him 2 hours…read more I am a regular here so I usually leave the toner overnight and come back the following day. He would sometimes switch the one you provide him with one that he has already refilled if you are in a hurry. I recommend that you keep your own cartridge that you give him. I made the mistake of making a switch out and got someone else's bad toner. Just tell him to refill the ones you bring him.