1. Sound Sensation

0

Chelmsford, MA

Sound Sensation

4.8 (16 reviews)
Closed • 8:30 am - 5:00 pm

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Response time

12 hours

Response rate

100%

Services - Sound Sensation

Auto upholstery

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Review Highlights - Sound Sensation

“Based on my wants and budget Scott picked out equipment that would get me close to all of my wants as possible.”

Mentioned in 9 reviews

Read more highlights

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I've gotten car starters elsewhere, in fact this was my fourth one. The previous shop I was going…read moreto, a pretty big name, was a little unfriendly especially considering I was pretty much a regular customer and I wasn't buying a cheap system. I decided to YELP Cart Starters and it recommended Mobile Car Pro in Shrewsbury, I emailed Scott and the very next morning he called me to ask a few follow up questions and a short while later we booked an appointment for me to bring in my summer beater Miata the very next day. I arrived at 8:30-- the shop is in the back of the complex it's located in along with a Baseball camp and a dance studio- but it's clearly marked with signage so you can find where to go. I pulled in and they took my car right away. Service was very reasonable and I was on my way about two hours later. Great guy-- really happy with the result, he went above and beyond and took the time to explain how this new key fob works. Some things to know; the shop is located about 1/2 mile from anything useful, like coffee or breakfast. There is a Honey Dew up the road but you're taking your life in your hands if you try to walk Route 20 for that distance so go before. The waiting room is very sparse, there are a few interesting things to look at, and they have free Wi Fi that works great but unlike the other shop I used to go to there is not a lot there to entertain me while I wait. So keep that in mind, bring things to stay busy. A+ service, and the starter works great.

Scott and team just finished a flat panel radio and speaker upgrade to bring my 300zx up to and…read morebeyond today's A/V car experiences, what an amazing and professional job they did! Everything looks so integrated and part of the vehicle look, I could not be happier. They spent time with me after the install going over ALL the new features and capabilities. If you go somewhere else for your audio car needs you are making a big mistake. I highly recommend these guys! They have passion about what they do and it shows in the final product!

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We had Ken and Angelo come to our new house to mount a TV above our fireplace. I was a little…read morehesitant at first to put holes in the wall but they patched it up perfectly and we just put a coat of paint over it and it looks fantastic. They were so professional and were very thorough in going over all of the different options with my husband and I. We have received several compliments from people on how great our living room looks. The wires are completely hidden and they were even able to put the cable box in our basement.

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brought my vehicle for tints. I requested 35% tint. They finished the job, however, comparing the…read morework to my friend's car, (he has the same model, same 35% tint), his shade was slightly darker than mines. He showed me his receipt, from Boomers audio, in NH and confirmed the % tint. However, my receipt from carisma showed no such details apart from the services provided. I went back to carisma to inquire about my tint % and below is are the details from the response(s) I received from the owner: 1. They provided me with 40% tint. When i requested 35% 2. When i asked about why 40%, i was told that my factory windows are by default tinted by 5% so they use 40% for a final tint of 35% 3. After the fact that my tints were not the percentage i requested, ( confirmed with my dealership the windows were NOT tinted 5%), the owner stated that for me to get the darkness what i ORIGINALLY wanted, he would have to charge me the SAME price for the work as well as an additional charge for removal of the wrong tint that they installed!!! A month had not passed, but carisma conveniently states on the receipt , which does not detail the product provided, that refunds on services is contingent on owner approval. So it was obvious that i could not go that route of demanding a refund . It would have been a nice gesture to at least meet me halfway with a reduced cost for the service, considering that their explanation of their tints was given to me after the issue was brought up. I am instead using the money to have the tints service done the right way with honesty and integrity through boomers audio in merrimack, NH. They even offered a reduced quote of services when they heard my story. Hopefully this review can be used as a tool for service improvement for carisma and to ensure that any customer will not have to have the feeling that i had upon purchasing a car service or product. Nakwesi

Ron and his team are fantastic. Will definitely use them again in the future…read more They get their work done in a timely manner for a great value.

Sound Sensation - stereo_installation - Updated October 2026

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