I have been shopping at this store for over 2 years. The staff is friendly and always willing to…read morehelp. The guitar tech is very sharp and has always been able to help me with my issues from previous stores and their 'setups'. They also have many 'top notch' teachers on staff to take lessons from. I send all my friends to this store as I enjoy myself every time I go there (even to just window shop).

I bought a teenage engineering KO133 at the Ocala GC. 43 days later there is a faulty power switch…read more Emailed TE and explained the issue. They replied to return it to GC. Due to work schedule I could not return the product until 47 days after purchase where I was told that it was greater than 45 days since the purchase despite explaining that it broke before day 45, GC Ocala would not accept the return. I honestly can't see why they couldn't make this right but I will be dealing only with Sweetwater from now on. They have excellent customer service and the prices are frequently better. Anyway, I have spent thousands of dollars at this shop and won't ever step foot in the door again

Today was my first visit and I felt right at home there. I can say right up front, I am glad I…read morefound this place and will certainly be back. As a former music store owner, I look at music stores perhaps in slightly different ways, but never forget that I'm also a customer too. I found everyone in the store to be helpful if needed and very positive in their interactions . Ken Spooner

I recently purchased two guitars from this store. The staff was very friendly and even helped me…read morelearn how to tune it with a tuner I purchased the same day. I went back today looking for a very affordable Capo and even though they did not have exactly what I was looking for in stock (I'm picky) they offered to order it. While I was browsing, a staff member (Garrett) came to me to show me another option and was very helpful as we struck up a conversation about guitars. He was very kind and I will definitely be back. Supporting local businesses is very easy when the service and attitudes are this good.

I have a Kohler & Campbell baby grand for sale. I stopped in to get a quote but the owner…read moreapproached my car, and chased me away saying I was "using his parking lot" because my daughter was finishing her breakfast before we went in. After telling me I was wasting his parking lot he then said I was "unteachable" because I responded. My 10 year old daughter was with me, and mortified. She didn't understand why he was so aggressive. It scared her especially because he approached my car on her side, and after rolling down the window to speak with him he spoke across her to tell me I was wasting his parking lot. I would never support this business. Even if I didn't have a piano for sale a man who treats a woman and child this way is shameful and a detriment to society. I never post reviews, but I left shaking and trying to put on a brave face for my daughter.

From the owner: 'The Piano Specialists' since 1975 - The carefully chosen instruments we represent enable us to…read moremake your musical dreams come true from student level pianos to performance concert grand pianos at a fair price. Recognized as a trusted music store with knowledgeable, friendly staff, Forté Piano Gallery and Restoration Center consistently delivers best price piano sales and award winning piano restoration and service - all in a friendly, no pressure atmosphere.

As a first time piano buyer, the options out there are daunting. After spending six hours…read moreresearching and calling piano sellers nationally, by luck I dialed Mike @ Picarzo. Mike has such a high technical level of expertise, that I didn't for one minute feel the need to have a third party inspect the wonderful piano that he was selling, which is standard practice, I am told. Mike frankly knew more about the piano then the manufacturer, who I spent three hours with in person, at their HQ. The service Mike provides is over the top. This store is a gem, the prices are better than I found nationally, and it was personally the best experience I have had in any industry.

Though I didn't purchase a piano from Mike, he was very helpful and honest with me throughout the…read moreprocess. He was willing to work with my budget and provided some good insight on the pros and cons of the pianos he had in stock. Thanks Mike, I learned a lot from our conversations.