This has been one of the most frustrating and unprofessional customer service experiences I've encountered. The billing practices are unclear at best and misleading at worst. Even gym memberships handle cancellations more transparently. The cancellation process was unnecessarily difficult, and more than a month later I am still being charged for services that were never provided. I was billed multiple times with the explanation that charges would be prorated, yet the amounts were consistently incorrect. Even the very first charge did not match what was agreed upon, and the errors continued for months. Customer service only made the situation worse. Staff were dismissive and unprofessional, even going so far as to imply we were "too stupid" to understand prorated billing. We understand it perfectly well--proration typically results in an adjusted charge or refund, not repeated additional fees. Overall, this experience has been extremely disappointing, and I cannot recommend this business based on what we experinced. read more

Be warned: They will close for long periods of time and won't mention how thay affects the schedule or charges. On top of this, they implement a nonsense cancellation policy where they require 45 days notice. However, we cancelled and emailed, and never heard back. We then had to call and only 12 days later we had to sign the termination. That was not processed for a other 2 weeks and only then did the start these "45 days". You better believe that we were charged for all of this time. We kept calling to discuss this but ultimately the owner ignored and never bothered to call back. Beware - there are plenty of other businesses to try out. read more

My granddaughter has gone to ballet at Soulfire Dance for several years now. We always enjoy their performances they do such a great job with the kids. read more

Soulfire studio is amazing! My daughter absolutely loves the ninja and ballet class. I especially like that they offer make up classes, if you have to miss any of the classes. I would highly recommend! read more

If you're on the fence about Soulfire Dance Studio, stop hesitating! This is the absolute best, most fun, and professional place out there. You won't find costumes and activities for little kids like they have here anywhere else. The staff is amazing-warm, welcoming, and truly professional. My daughter refuses to dance anywhere else-she only wants to be at this studio! read more

The staff here is super friendly and are patient with the kids. My daughter loves coming here and has learned so much here compared to her time at other studios we've tried. Safe to say we're staying! read more

This place is really bad. The staff is nice but my kids didn't do a lot when they performed. And the older kids got all the attention and none of the younger kids got any spotlight. Please improve. My kids were so sad when all they had to do was just stand there and move their hands, The nutcracker performance needs to improve Please include the younger kiddos and improve. I am very mad and I'm going to eat Taco Bell tonight so get to work read more

This dance studio is the cutest for toddlers and kiddos alike. My toddler and I came on a trial basis and omg, it was the cutest thing. The dance was partly storytelling and pretend. My little girl loved it. I didn't sign up because the studio was a little far from my home. If it was closer, I would've signed up in a heartbeat. read more

My daughter just started taking class here and she loves it. Nadia,who runs the studio is super friendly, and helpful. It rubs off on everyone including the students. All the kids seem very happy to be there. read more

Both of my daughters thoroughly enjoy their experiences with Stardom. There are so many growing opportunities on multiple competitive stages throughout the year, and I've loved seeing their confidence grow. read more

it is an amazing studio it helps with technique and facials and overall amazing dancing. I love this studio because it has such a variety of dance like hip hop,jazz,Contemporary,storybook,Ballet,musical theater, tap, and adult classes. I am a proud dancer at this studio and glad to say I love this studio so much its practically my second home. read more

Can't say enough good things about Soulfire. Both his hip hop teacher (Ms. Dayna) and tap teacher (Ms. Maya) are amazing. They helped him prepare for a large dance competition and he did very well. Looking forward to their recital next week. Also Ms. Nadia takes fantastic pictures. read more

This studio is a gem! As soon as you walk into Soulfire they welcome you with open arms,I am a dancer there and they encourage me to do the best I can. Everyone is a friend; there are no enemies at Soulfire. read more

My three year old daughter loves coming here! Her teacher, Ms. Laurie, is wonderful and the littles get to play dress up while learning dance. So fun! Elsa even sends a little video to your child after their trial class, and the owner/staff have all been kind and welcoming. read more

My son attended a birthday party at Soulfire & loved the idea of music & movement & costumes! This is a welcoming & encouraging studio. My son is learning ballet technique and looking forward to his first performance. He is looking forward to more ballet classes and one day joining the older boys in Company classes. read more

I try calling even during business hours and no one answers . Sent emails requesting info about maybe signing up for classes almost a week still no response. Won't be signing up my daughter here. read more

If you looking for studio try this one my daughter is dancing there for 3 years and enjoying every moment of it

this place is really bad the staff is nice but my kids did't do anything when they performed and the older kids got all the attention and non of the younger kids got any spotlight. read more

Such a great dance studio! Very professional and staff is very friendly ! I'm happy with the various times you can choose from. Definitely would recommend!! read more

We love Soulfire, my daughter enjoys coming to her classes and they have so many dance options to choose from. Everyone in the office is super friendly and helpful and the instructors are amazing with the kids. read more

We love soulfire! Everyone is very kind, welcoming, and flexible. Our 4 year old has had so much fun attending the storybook classes and most recently, learning choreography for the Neon Nutcracker. Highly recommend this dance studio for littles. read more

Soulfire Dance Studio is fantastic for kids! The instructors are talented, patient, and truly passionate about dance. The atmosphere is fun and supportive, helping kids build confidence and skills. Highly recommend for any young dancer! read more

Great place to take your kids and enjoy themselves.. Staff is amazing and helpful in any info.

We have been part of the studio for almost two years and love it. The staff is welcoming and supportive. Couldn't imagine dancing anywhere else. read more

Love this place! Our kids have been doing Ninja Zone and dance here and they are always SO excited about it :D

My daughters love the ballet classes! We have gone for a few years and it's always been a good experience with the staff and teachers.

We love Soulfire Dance Studio! We've been with this studio for a couple of years now and My daughter loves the teachers and front desk is always so helpful and friendly. Love that they do storybook and dress up for the kids. Such a fun times all around :) read more

The management is so unsupportive of their dancers. Their level of teaching is lacking and their productions are well below standards for the time they demand their students to be at the studio. Disappointing in all aspects of dance. read more

Amazing environment, Gregory is incredibly engaged and motivated for each class, He gets a 10! Instructors are patient and understanding of each level of experience. Only reason for my four star rating is the following.... I pay a monthly fee for my daughter to take as many classes as time permits me to take her, she loves the interaction and her instructors, where I have the issue is one of the instructors has their child there at all times and many times in the classrooms, many times running up and down the hall, he is a distraction to the class and to those who pay a monthly fee to be a part of the studio, I of course am assuming the child is not required to pay a monthly fee, if I am wrong then I apologize, but if not, it's a big distraction and is causing me to think about relocating to another studio. read more

Hello! I usually don't write reviews but I had to do it for this school because they are amazing! I feel very comfortable taking my daughter to their storybook ballet class, the instructors are very patient and I love that they get to wear costumes in their classes. I really recommend it to friends and family, they are also very profesional and always polite. Thank you read more

Soulfire has been a big help to my daughter. They have inspired her to be more passionate in her ballet dancing. Thank you for your support. It's a privilege to be part of your family. God bless! read more

Great studio. Well organized. My daughter loves dancing here in the ABT program! My youngest loves talking ballet and acro!

My daughter enjoys her storybook classes! Miss Andrea is the best and we love her! The staff is so kind! The atmosphere is very positive and you can tell the students enjoy it there! read more

For privacy reasons I am not using my real name. If I was writing a review for one of their teachers, Miss Anastasia I would give this review 5 five stars, however I'm not. I have been with them for a long time and over the years the owners treatment towards me and other students has progressively gotten more and more abusive. There are numerous students, including me that have left Soulfire after their 2019 end of year performance. At first, I loved Soulfire, the owners were very kind, welcoming, and it was an all around positive environment. However, over the past two years things have drastically changed for the worse. The way the owners have treated me and other teenagers was extremely hurtful and so uncalled for! There was one student there that was targeted more than others, and everyone knew it. If we ever even politely questioned anything, we would get berated and name called. For example, the studio has ordered their required leotards that we paid for. The quality was very inappropriate! They were not an acceptable leotard for a female teenager to be wearing. We all politely addressed the situation to the owners and they responded by telling us that we were spoiled and entitled. They claim to follow the ABT curriculum, however this is not true. This became very clear to all of us when we were REQUIRED to compete in YAGP. (Youth American Grand Prix) It became apparent that we were way below the standard of the other dancers. YAGP was an embarrassing moment for us and it should have been the same way for the owners. Soulfire is a toxic environment and I do not recommend studying dance there. They are going to deny all of these allegations but they are nothing but true, because the owners feel they can do no wrong. None of us understood why they treated us the way that they did. We helped them with costumes, cleaning, classes, etc. But all we got in return was attitude. I hope this review brings light to the abusive nature at Soulfire Studios. read more

I signed up for Dance Fitness with Cassie through Classpass. Now prior to actually committing to the class I called the studio and inquired if it was similar to Jazzercise or Zumba and was it okay for beginners. I was told it was good for beginners and similar to Zumba. I'm not too familiar with dance studios but I could tell that they offer a lot of classes for children as there were dance related items for sale in the lobby for children and in a back room there were children's costumes. I met Cassie prior to class beginning and let her know I was new and the aerobic type cardio I had experience with was Jazzercise and step aerobics. Now I know I am no Beyoncé but one song in and I could tell this class wasn't for me. Cassie was nice enough but there was no real cuing and even if there was not sure I could have heard it over the music. About midway through class she explained that they start a new routine at the beginning of the month and that is why everyone else was familiar with the routine. Lucky me I decided to attend the last week of the month so you can imagine what a sh*tshow that was. Based on other reviews customers love this place and it appears to be a popular spot to enroll your child in dance classes. My review is based solely on my experience and perhaps if I had caught the class on day one of a new routine being introduced it might have been more positive. read more

My oldest, whom has been with this studio since the age of 3 and is now 8 years old, just had a dance "promotion party" as she is advancing levels and the dances and routines are getting more serious. They really took the time to educate parents on the history of ballet and what to expect moving forward. The owners are the sweetest and very involved in all aspects of the studio. The whole staff is wonderful! The front office has the best costumer service and they are always willing to answer questions/ help me get my schedule in order with juggling two dancers! All the teachers are such beautiful dancers and really take The time to get to know each dancer and help them improve on their skills. Not to mention the "storybook" dance classes are absolutely adorable and the reason we started with this studio! Love everything about Soulfire! read more

Soulfire is the best Dance studio for a child's interest in Dance. They bring a warm an welcoming approach for there first time students an make the experience fun for all. My daughter always looks forward to her classes and makes the best of friends with her peers. Very professional an understanding staff. Never had a complaint. An they deliver the best service and classes in our 2-3 years of attendance. If you are looking to start your child in ballet or tap this is the place to be! read more

My girls started here this year. The atmosphere is like a second home. It is not strict like when I took classes and more about having fun and expressing yourself while you learn. read more

I found this studio from yelp and I am so happy with them! My daughter is special needs and they have treated her with kindness and respect. She loves coming to dance and I can't wait for the end of the year performance coming up at the summerlin library. It's very organized and clean too. read more

Soulfire Dance Studio - Performing Arts Near Me - Las Vegas, Nevada

My granddaughter attends Soulfire Studio and absolutely loves her teachers. She is always so excited to perform for us and tell about the history of ballet. The conservatory is well balanced, informative study that not only teaches the student ballet it also give leadership and mentoring from older students. My grand daughter likes to watch the older girls as they demonstrate or help teach a skill. Only going off from what she tells me, I have to give the studio 5 stars helping encouraging my grand daughter to come out of her shell and find her special talent. Thank you staff for your professionalism and love for teaching ballet. read more