Got my fender delete done here on my 26' GSX-8S. The pricing is fair and they did really good work.read more

I've never left a review before, but this experience compelled me to share it…read more I went into Tacoma Motorsports with the intention of buying a bike. As someone who works in sales, I know how important first impressions and customer engagement are. When I walked in, I was greeted with a quick "Welcome in" by a woman on the sales floor, but that was the extent of the interaction. I spent nearly 10 minutes looking at bikes, clearly interested and taking my time to check out the inventory. During that entire time, no one approached me, asked if I had any questions, or offered any assistance. I finally had to speak up myself before I was asked if I needed help. I came in ready to spend thousands of dollars, yet I felt invisible. I don't know why I was overlooked, and I can't say for certain whether my race played a role. However, as a person of color, it's difficult not to question whether I would have been treated differently if I looked like someone else. I'm not asking for special treatment--just the same level of customer service every customer deserves. A dealership should make every potential buyer feel welcomed, valued, and appreciated, regardless of who they are. I hope management takes this feedback seriously and ensures that every customer receives the attention and respect they deserve. Unfortunately, based on my experience, I can't recommend Tacoma Motorsports.

Great people from sales, financing, parts, and service. I especially want to mention Bill in the…read moreshop. Great with customer and full of invaluable years of experience and knowledge. I will recommend these people.

Friendly, helpful staff and excellent response times but disappointing (and unfortunately) typical…read morepowersports sales behavior when purchasing: $300 battery warranty auto added, doubling manufacturer freight to $600, $800 setup fee to uncrate, fill fluids, connect battery, put on levers and front wheel All together they added ~$1000 in dealer fees beyond MSRP and required fees of taxes, licensing/doc. The OTD price originally quoted was just to get me in the door. I understand dealers need to make a profit but these markups are insane and trying to negotiate resulted in a pitiful discount. I was actually shocked the salesperson gave me the quote with a straight face. Better off driving further and purchasing somewhere else like I did.

I recently bought a CFMOTO side by side, the sales lady was pretty good. But once the tail lights…read moreleft their sight so to speak, they were hard to get a hold of, NEVER returned any phone calls. They had parts in their possession, that I had paid for, for month, and never notified me, I had to call them. I would not recommend this dealership. I had to order out of state, to get the oil and things I needed, because Paulsons would never answer their phones, or give a call back. I just spent $32,000 at your dealership, and this is how I got treated???

Just bought my second set of Sea Doo Jet Skis from Paulsons. Jordan and the team went above and…read morebeyond. Something you don't really see that much anymore. The family atmosphere and attention to detail is refreshing.

On time, reasonably priced, courteous, clear explanations, highly professional. Definitely 5-Star…read morebusiness. Certainly will get more of my business.

told him i couldn't get the back of my e scooter off because the screws are messed up then he said…read moresorry i think im gonna pass on this job after having me wait two days just for him to say this waist of my time and day

I just moved to this area and they recommended me a sports bike shop down the street as they don't…read morework on sports bikes Thankyou for being so helpful and friendly.

These guy are straight up. They installed racing suspension on my Harley, and fluid change. The…read moreprice was fair. They don't overcharge or try on up sell up. If fact, if you don't need it or the is a better less expensive part, they tell you. I will be going back for all my work. When they returned my bike, the adjustments were spot on, it was like a new bike again. Thanks Guys

Angelo is a very talented and knowledgeable guy. He knows his Harley's, takes time to answer…read morequestions - in detail and helps you understand your bike even more than you did prior to bringing your bike to him. You can see it in his work but also hear it from him that he takes pride in his craftsmanship and with your bike. I took my 2013 V-rod Muscle to him with neck bearing issues and for them to install new tires. It was quick getting my bike in and out of there at a reasonable price. I had used Destination HD in the past for some work and parts. When I went looking for new tires before this latest set I went to Destination and the parts guys visually inspected the tires on my bike, which were Scorcher 11's. Apparently he forgot that fact between my and his parts book and ordered a Scorcher 11 front tire and a Dunlop Elite 3 rear. Then the tech at Destination HD installed and test drove my bike. To my defense I assumed all was good when I ordered them, picked up the bike, took it home, washed it and that is were I spotted their mistake. Actually 2 mistakes, 1. The parts guy ordering mismatch set of tires and 2. The HD tech not spotting or making me aware. Never again for me taking my bike to Destination HD. The only reason I convey this little story about Destination HD is when I brought my bike to C & A Customs, He ordered and installed the correct set of tires (Michelin Scorcher 11's) and replaced my neck bearings because they were toast. He even kept the neck bearing and showed them to me and the bottom one was toast. See pic posted.

I almost never let someone work on my bike, but when I lost my transmission and was short on time I…read moreheard about C & A from one of the local clubs and I gave them a call, told them what my issue was and that I had already ordered the new gear set. Angelo said he could get me In quickly and the the next day his employee Travis (really cool dude) came to pick up my bike. I'm an impatient bastard and was itching to get back on the road quickly and called a few times and Angelo always spent a minute or two going over where they were at with installing the new transmission. When I went to pick it up he showed me the old transmission and walked me through how it broke. The bike now shifts better than ever and is running smooth. Final bill was less than what I was expecting. These guys do great work at a fair price, and everyone I met at the shop or talked to on the phone was great. I'll definitely be having them dyno my bike this winter. I highly recommend them.

I like the place getting things done and helpful when I had questions.looking forward to doing more…read morebusiness here

Twas a beautiful day and I wanted to ride but I had a flat. Cycle gear said they'd switch my tires…read morein 24-48 hours!!! That day was so beautiful I would've rather ridden on my flat. (Just kidding) Called around and this place said they'd do it in 1 hour. service was very fast and I'm happy Thankyou guys so much will be coming back!

I cannot give enough praise to the folks at R and R American Cycle. Their costs are very…read morereasonable, their entire staff is friendly and more knowledgeable than any of the employees that I've had the displeasure of dealing with at the factory store. The owner and employees actually ride their bikes; they don't just talk about riding. That to me says a lot and I will continue to be a loyal customer. You won't find a better group of people who are qualified and competent to work on your machine.

This is the only Harley shop I will take my bike to. The prices are good and the service is top…read morenotch. Bob and Teresa are very helpful and will give good advice when asked.