love them they have helped me so much like fr i been stuggling to pay my rent i lost my job and got…read moreinto bad crash and i havent been able to pay my rent in full but i thank them so much bc they have really worked with me they helped me so much and they have fixed eveyrthing that i needed fixed in my home and everything , they dont wanna see me on the streets so i appreciate the owner for working with me . without them i would be homeless i appreciate you all from the fromt desk lady to maintenance to the owner of the apartment. never rude and always straight foward i appreciate the whole staff and i'm glad they have worked me . Aram is great

It would be a gross understatement to call Abbeyhill Realty "slumlords." I'm 55 years old and have…read morelived all over the U.S. and found these people to be the rudest, most unprofessional property management company I've ever dealt with. Aram and Jaime were both grossly unprofessional and rude when I called to complain about our furnace not working (it's currently 30° outside and 36° inside our home) and to complain about them raising our rent RETROACTIVELY (for two months) and Aram told me they will proceed with eviction proceedings, claiming we were late on paying rent. We've lived here for over a year and have NEVER been late paying rent and the past few months have been no exception to this. I contacted the OWNER of the property and he assured me that we will NOT be evicted and he agreed that Aram and Jaime were very unprofessional. If you want threats of eviction for making a complaint, these might be the folks for you. If not, you might want to look elsewhere. We are absolutely going to be filing suit against this slumlord management company. Their ONE STAR rating on Yelp speaks for itself. When was the last time you saw a ONE STAR review for ANY business?! I don't think I've ever seen that until now.

We've recently moved to Columbus, Ohio from New Jersey. And we rented a property via this company…read more It's been three months so far and we are very pleasant with our choice. There were some fixes needed during our stay. The management and maintenance team responded to our requests in a very timely manner. For example, There were two ceiling fans that makes weird squeaking noises in the house. After we reported the issue they immediately contacted the property owner and brought two brand new fans for installation. No hassle, no extra charge, no back and forth arguments. We are very glad that we chose this company instead of renting from a private landlord. I think they are very professional and have a high quality of customer service.

The landlord is very friendly, so I initially thought that he would be a great communicator,…read morethereby making the living situation pleasant. However, I feel quite betrayed. The house was advertised to be noise-proof but I can hear the neighbor's conversations. Not to mention the sounds of their dog walking around the house. It's not the neighbor's fault-- they are just living their lives. But wow, I have lived under at least 5 different housing management teams before and it has never been this bad. Maintenance requests do not get done until couple months later, and even if they come over to fix the said problem, I can't tell that it was properly fixed. I honestly can not WAIT until I can move out of this house. EDIT: Bijan (the landlord) and I had a conversation. We came to the consensus that there was quite a bit of miscommunication on both sides of the party. Bijan definitely cares about the tenants' well-being. Once a distinct & straight-forward maintenance system is placed, I have no problems with this management company.

Like I said in a previous review, I tried to get back into a KRG property when I moved back to…read moreColumbus but it was not available. I ended up going with a property run by Myers. I'm a fan of old buildings turned into units- think crown molding, original heavy oak doors, etc., and this company seems to have the pick of the litter in Grandview. Comparatively speaking, I believe that KRG takes much better pride in their properties and overall aesthetic in terms of maintaining grounds, etc. Myers doesn't do a BAD job necessarily, but could certainly do more. Also, unlike KRG, they seem to be a bit less organized. On the plus side, they are very friendly and generally very helpful. They have just changed the payment policy though and now you have to mail your payments to Cleveland instead of dropping them off locally. Only a minor headache.

If you are looking for property management, avoid at all costs. My condo complex pays them to…read moremanage but whenever there's an update, they rely on the residents to monitor the work and refuse to accept any responsibility for scheduling, monitoring, and basically doing anything except taking our dues. In the most recent example, I was forced to schedule and be home for a city water meter update on the building because my unit is closest to the meter, even though the work being done applied to the entire building. Myers says it's my responsibility as the homeowner even though I do not own the area where the update occurred. It's the property's. They are the property management. If they are not actually managing the property, what are we paying them for? This review says "service requested" but they will not respond as they say that it's not their fault the city needs to update. Since I said they were obtuse in thinking my problem is with the city water, they said I am name-calling and they will not reply further. If you feel like being ignored, purposely being misunderstood, doing the work of the property manager for free, and throwing away your money, by all means go with Myers.

My boyfriend and I rented with Columbus Realty source from July 2022 to June 2024. Our service…read morerequests were always promptly addressed and we had no issues with communication! We cleaned our place thoroughly after move out and got our entire security deposit back!

I've had a great experience with an employee named Brittany. She was very helpful and explained…read moreeverything thoroughly. I'll definitely do business there again.

specifically about ogden apartments…read more i've been living here since october and have had nothing but problems since day 1. including them giving me the wrong apartment upon move-in and even telling me "oops, you're not the first person this happened to, sorry!" i've now been waiting since october for the move-in special gift card to be recieved by me. i've talked to multiple residents and we've all shared our negative experiences together. i am truly upset, after emailing for months they continue to give me mixed answers about when i'll be receiving the gift card. i was even told "not to come downstairs to talk about it, just email us and we will figure it out". just feels dismissive and condescending. it's over $2000 that i'm waiting for, so yeah, i'm frustrated. i've been emailing / calling and they've completely ghosted me. i will update the review with positives and perhaps raise the stars once they do their part and give me the move-in incentive i'm owed, but i've really hit a point with them because why am i waiting around for the two months of free rent promo? i've lived here four months now waiting, get no replies ever, and barely anyone is ever in office.

If there were an option to give no stars, I would have chosen that. I have been renting from…read moreMetropolitan Holdings at their Grandview Village apartments for three years and their poor management of this property has evolved over the years but not improved in the slightest. We started with a property manager that sent us the wrong lease documents, was unresponsive to maintenance requests and was often rude. Now we are dealing with one that has refused to take action on our requests to mitigate issues and provides false information. These condos have been an active construction zone since they were built and the construction continually blocks all of the roads, leaves nails (popping your tires!), and starts at 7 AM Monday thru Saturday and sometimes on Sunday. If you welcome the sound of jackhammers, beeping trucks in reverse and loud screaming at all hours then this is the place for you. Not to mention that there is trash everywhere. Also, be careful - they have a towing company that will tow your car when you forget to put your parking pass out, even though they have all the resident's vehicle information, but they won't tow the construction trucks that park in your spots. Think twice before signing a lease with them. You can expect your rent to be raised every year even if you have noisy neighbors, constant construction and trashed yards.

Changing from two to one stars because this update finally occurred and everything was fixed. I…read morestill have a sour taste in my mouth because it took so long, but it *was* done, and it was done satisfactory. Also, other small maintenance requests are always fixed promptly, but this huge issue was just so slow and it seemed like they didn't care.

Terrible slum lords who prey on college students who do not live near and are unable to physically…read moretour the property. Broken mailboxes, nonexistent washer/dryer, mold in a/c unit. Also, the surrounding parking lot is a mess with cracked asphalt and the garbage containers are overfilled and disgusting.

This is my second rental in the Columbus, OH. area and the rating I gave it is pretty much how I…read morefeel about the place. It's nice, but it's not great. The company is fantastic to work with. They are straight forward, prompt with maintenance repairs and professional. Everyone who works in the office is great. They mean business though. Rent must be paid on time (or within a 5 day period) or you will be charged a $25 late fee. It has to be mailed out to their main branch in Cleveland. They also have the option of automatic withdrawal every month for rent as well. One thing that I will say they "lied" to me about was that water would be included in the rent. This is not true for the place I had on Kenwick. Water is a separate bill through Guardian. It is not included. You do pay all utilities (Electric, Gas, and Water, obviously) and Internet. The good thing is that WOW, At&t and many other companies can setup connections in the area if you hate Time Warner like I do. The place itself: A nice 2 bedroom, 1 bath apartment with a historic feel. My apartment was renovated and I was the first person to rent it. Central heat and air conditioning, as well as a carport with a grage opener are what sold me on renting the place. There is also a designated laundry area in the basement, which is shared. It was a nice find, as I do have a washer and dryer. There is also extra storage space in the basement as well. I loved the apartment itself. The kitchen and bathroom are a bit small, but for a single girl living alone, it was quaint. My neighbors were very nice, except that I could hear pretty much everything from my neighbor below (however, I think she was just loud by nature). Overall, a great experience with Wallace. I will say that the apartments in the Bexley are do go rather quickly, as Capital is not that far from it. If possible, get a newer/renovated unit. Some of the older ones are a bit shabby looking.

This place waisted a lot of valuable time and now with a fixed income I have to come up with…read moreanother application fee, I TOTALLY am not angry because you denied me, because some denials are blessings in disguise, I have Never had an eviction, stayed in Bexley plaza for 17yrs in the same apartment complex,, my rental history is impeccable , after what ive seen in these apartments, you've done me a favor because what I dont have is roaches but this is what I found in wallace f ackley apartments on fair Ave Bexley, mind you !!

My boyfriend and I just moved in to a Panzera property last weekend, so you could say we are still…read moregoing through a trial period. But based on everything so far, there shouldn't be any cause for an angry, disgruntled-renter edit of this review. I've only rented one other place before, so I don't have much to compare to besides talking to my friends about their landlords and their respective horror (scarily common) or positive (sadly few) stories. I do however, know what a landlord should or shouldn't be, and Panzera is doing something right. The first positive sign was the incredibly professional website we linked to from the apartment ad on Craigslist. They put a lot of effort into establishing a polished, professional image. Everything we needed to know was on there and I was able to print a rental application that was very clear about the requirements to apply including expected income and additional documents needed. The pictures of the place online looked extremely promising so I prepared a money order and showed up with all docs filled out ahead of time, and it was a good thing that I did. I had set up an appointment to see the place and wasn't able to confirm that morning so they called and cancelled. I called back and left a frantic voicemail asking if I could still make it and they consented. Well, when I showed up, it was to find an open-house environment swarming with people. I wasn't sure why they didn't make that clear ahead of time, anyone off the street could have come in and checked it out, but I still had my application and handed it over right away, beating all those other people to the punch. Apartment hunting is an aggressive business. **SPOILER ALERT** We got the apartment, pulling a classic House Hunters happy ending. HGTV missed out! There were phone calls back and forth getting everything in order,but they were undeniably responsive and helpful, and it felt like you were talking to a person, not a robot that took your money in exchange for a hovel and refused to assume responsibility for the roach infestation (friend horror story). I feel like if we have any issues, these are people we can talk to and who will listen. Other positive signs: the terms of the deposit return are clearly listed with pricing for each thing in the house not up to code. Crazy, right?! No guessing if they will care or how much they will charge if you don't change out that light bulb you can't reach. A sheet with nearby fire stations, police, grocery stores, you name it. They called for me to switch electric over, I just had to pay the deposit and set up an online account. They have a renter portal where you can track all service requests and payments made to them. The transparency, responsibility, and responsiveness is almost unreal - but really, this is what every landlord should be doing for their tenants. We had terrible water pressure and I suffered the three worst showers of my life, but one day after we submitted a service request, the problem was fixed while I was away at work. Let's keep this up, Panzera! Your tenants are two very happy, grateful people.

I had to update my review because my experience was worse than previously described…read more I moved into a unit in Hilliard, Ohio in late August, 2015. Fact: There was a small black spot in our closet when we moved in that had become increasingly larger over time. Result: It was a slow leak from the bathroom. Maintenance opened the ceiling to reveal black mold. He "cut it off" and sprayed bleach on it. Peep the photo on yelp. Fact: Our upstairs toilet is (and has been) faulty. Result: Maintenance used a bread twisty tie to make a repair for one of the many service orders. We had to flush it 3-4 times each time we used it and It was eventually replaced 6 months later. Fact: We had bees (in addition to all the other bugs) and Panzera's maintenance used home defense spray. I questioned their methods, but they insisted the spray would work. Result: After our family friend (a PROFESSIONAL maintenance tech) took a look at the dozens of bees that were dying, he confirmed it was a live bee hive. I wrote "I still have bees" on next months rent check and they reluctantly sent a professional. Fact: Our furnace was unusually loud and rattled a lot. Heat wasn't thorough. We had to turn it WAY up to get moderate warmth. Result: It needed to be replaced, it was 30 years old. It took 12 hours for the repair and we weren't offered that timeframe upfront. I have a small child and had to unexpectedly remove her from the home due to the below freezing temperatures that day. AND...the HVAC rep stayed it died out because we had the heat too high. Fact: We had mushrooms, growing out of the carpet in April of 2016. Yes, mushrooms. Result: Maintenance "plucked them" and sprayed bleach on the spot. Maintenance touched the drywall around them and it was mushy. He confirmed there was a leak/moisture and adjusted the dirt outside in hopes that the water wouldn't come in so much! (Yes, smh...) Note: MUSHROOMS HAVE GROWN BACK IN THE SAME EXACT SPOT FEBRUARY 2017. Understandably, I was frustrated and contacted Panzera. They nonchalantly created work orders! I advised David Panzera about how unreal my experience has been and expressed a perceived lack of ownership because of reoccurring issues, poor maintenance decisions and no empathy, compassion or compensation. I don't think they care, at all. His reply was everything I expected. He said if I disagree, move out...with notice of course. (See photo in yelp) Good tenants shouldn't have to fight so flippin hard to get stuff done!

If you're thinking of buying a condo owned by these folks, don't. We pay $400 a month in HOA fees…read moreand all we have are unsolved problems. * Almost every night we have to call the police to remove transient people who sleep in our lobby. These folks smoke cigarettes, pee on the floor, and leave their trash everywhere. Despite many complaints from residents, Capitol Equities does nothing except encourage us to continue calling the police. Why not put a lock on the lobby door instead? * The roof of our building was leaking in four different places outside our condo door. We were getting rained on inside our residence. I had to complain regularly for two months before they finally fixed it. Well, mostly - it is still leaking but at least it isn't as bad. * The gates to our parking lot consistently don't close. This leads to car break-ins, which are a very regular occurrence here. Additionally, we recently had someone park in our parking spot and despite multiple calls to the "after hours" number, we had to eventually pay to park somewhere else because no one would respond to us and we don't know the number to have illegally parked cars towed. This property management company is not very good at managing property. I highly encourage you to consider living somewhere else.

This is the WORST management company I have ever worked with…read more They do not respond to simple maintenance requests let alone we are going on week 5 of getting a ceiling leak fixed. They do not clean up after the little work that is done, they leave supplies and equipment here for weeks at a time. When I call they treat me like I don't know anything and talk down to me.