Shedrick worked with my budget concerns to make sure I was happy , was accommodating and gave each interaction a 'personal' feel that is lost with most companies . I was probably not super easy to work with and could be perceived as annoying to a point but I was treated with exemplary professionalism and that goes a long way with me. Sorinex products are not cheap - they're built for life and for many like myself it makes a statement in a facility when you choose eye catching , high end products . The price comes with outstanding customer service and a unique functionality and for many that should be a difference maker . Sure you can purchase Rogue or other ubiquitous companies and be like the rest or you have an eye for unique well built quality that serves all of the needs of your demanding clientele. read more

Is it possible to give zero stars? I had the worst experience trying to order gym equipment from this company. I have always thought very highly of Sorinex after using several pieces of equipment and attending one of their Summer Strong events in 2017. My husband and I are upgrading our home gym and decided to purchase a major piece of equipment from them ($5,000+ Hurricane) as well as $750 worth of other minor pieces of equipment. We placed one order for the Hurricane and paid half down to get the order in progress, then paid IN FULL for the other order. Long story short, after about 5 weeks of getting mixed communication, inconsistent timeframes, lots of excuses and piss-poor customer service (attempting to get ANY kind of timeframe for the small order we paid IN FULL for), we couldn't get a clear answer out of anyone at the facility (multiple phone calls, emails, etc.). We ended up finally canceling both orders and asking for a refund. Neither the sales rep we were working with nor the president of the company (who we ended up involving in the ordeal) even flinched at losing our business - no apology, no attempt to keep us as a customer, just a cold email response confirming the order was to be cancelled and a refund issued. They were quick to deposit the check we gave them to pay for half down on the Hurricane (check cleared the very same day I wrote it), but I am sure they are going to take their sweet time issuing our refund. I have never felt that my money and business was not wanted by a product/customer service based company in my life and am sincerely disappointed in my experience trying to do business with Sorinex, as my expectations were much higher. Dudes, I really WANTED to give you my money. Maybe our measly little $6,000 order was not enough to warrant more effort on their part to treat us like a valued customer. I will never do business with Sorinex again, nor would I ever recommend them to anyone. Not that they even seem to care to lose my business. read more

You get what you pay for. I've been coaching for 15 years and been in college and high school weight rooms across the country. It's simple their equipment sets the standard. There are a lot of good companies out there but they go above and beyond. Yes, your order may be delayed like another person mentioned but it is not a warehouse where the stuff is sitting on shelves waiting to be ordered/shipped. They don't mass produce and they test and check your stuff before it leaves their warehouse. Worth the wait. They are like many other places customer service is open m-f, regular business hours. So if your from a different region or time zone you need to make the adjustments, I have a 3 hour time difference so customer service went as expected, no problems at all. Don't risk ordering something cheaper or subpar and having it break on you when you lift over certain weight amounts. I have the XL rack with all the goodies to go with it, more to come by the end of the year! read more

The best stuff available at the college level. Period.

I would highly recommend against anyone purchasing from Sorinex. I spent over £25k with them, was promised no extra fees but got slapped with a £4k import tax bill. They said they'd sort it after I paid it. Instead they simply offered me £2k! Not to mention having to fight to get my full order of band pegs over. Threatening to charge me for something I'd already paid for and something so miniscule. I pay £25k but they want to charge me extra for band pegs?! Not to mention the tardiness of the delivery. Shame because the kit is ok but dealing with them as as company will cost you! Terrible ethics and values and not someone you should buy from read more

Richard and Bert have really done well with Sorinex. They are continually coming up with weight lifting equipment for specific sports movements. The showroom/weight room is THE BEST I've ever been in. So many cool toys and gadgets to lift with and so little time. They also have a Captain's of Crush museum/tryout area. The Sorin's are great people and will take care of you like family. read more

Been here multiple times. Having custom rigs, great customer service, and a true appreciation of what gym equipment should be. I use them with the Gamecocks team as well as my own personal gym. Pops even assisted me with my power clean and snatch technique. read more