The staff at Haritage Park are wonderful and caring. My mom…read moreis in rehab and will eventually need to be in long term care, her being in a nursing home has always been a big fear of our family, but not anymore they keep us informed on her progress ,help her be more involved and motivated with activities, always asking if theirs anything she needs to make her stay more comfortable. Also Very clean. foods not to bad ether. mom loves the ice cream sundaes every Sunday.

There are little to no activities. Staff are rude and they are limiting how and where the residents…read morecan be and go in the facility.

I've received quality, excellent care here! Never a wait, and Amy Sandusky + Eric Thorson are…read moregreat medical providers. Front desk staff (Lucy) is always friendly as well.

my experience with the marketing dept, Joni Karp, was positive and very informative.She came to my…read morefathers house brought Easter dinner which was delicious, We learned about all the services of Capella and the amenities and that will be our choice when the time comes. It was very low pressure and we got the information we wanted I would recommend Capella to anyone with a parent need high-quality care

From the owner: The spirit of Mesa County resounds at Cappella of Grand Junction, the area’s most innovative…read moreassisted living and memory care community for seniors.

Very Thankful in finding BrightStar Care of Grand Junction while both parents were recovering from…read moreillness. Very fast response to getting care in place. Extremely confident in evaluating and caring for both parents individual needs. Staff are very qualified, friendly and compassionate.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care. Owners: Stacie Jeffers & Michael Christensen Owners Email: Stacie.jeffers@brightstarcare.com Michael.christensen@brightstarcare.com.

The staff at Aspen Ridge are truly kind and caring. My father was there and he was treated with…read morekindness, grace and integrity. It was exceptionally clean and had a great cleaning staff. The relationship with the hospitals, geriatric staff and hospice was very helpful. My family was blessed to have our father be so well taken care of at this facility. We highly recommend them.

From the owner: Aspen Ridge is a Sinceri Senior Living community where each day is filled with purpose, joy, and…read moreconnection. We offer personalized care, engaging activities, and a warm, supportive environment for seniors and their families.

I love hearing conversations with the staff and the residents. They are like family to one another.read more

One of the main charge nurses that works weekend is extremely rude. I was visiting and couldn't…read morebelieve the way she was talking to employees. For a senior home this is not what I would expect from a nurse much less a charge nurse!! If you have family at this facility I would be cautious and check on them often.

These angels have been a God send to us and to our mother. They have all been delightful and…read moremother is so happy and looks forward to their visits and companionship THANK YOU ANGELS!!!!

Dear Judd: thanks for your kind reply. You have our number and it would be easiest if you want to…read morefix these issues to talk to us directly. However since you asked what might help let me try to restate my husband's concern. Clearly you have not been fully informed about the situation. At no time did I suggest I didn't need help. To not talk with either me or my husband prior to posting something about us wanting a maid --something that I never said (this is so ridiculous!) just perpetuates the unprofessional operations and communications we experienced. We used your service a couple of days after I had surgery on my lower spinal column since immediately after I could not move very easily. As my husband explained, we spoke on the phone and had to ask to have the contact picked up. We interviewed Lisa and one other person who accompanied Lisa to our home with some surprise as two people seemed like a bit of overkill. This is especially so when originally, I, the housebound person, was asked to return the 17 page contract that was emailed, by faxing or scanning it and had to ask Lisa how she anticipated I get it back to you and effect your retainer. I filled out a list of items of what we wanted done from your approved list of items while Lisa was at my home. If these approved items are not what you offer perhaps you need to redo your forms. Home bound people can't be expected to comb through a 17 page contract to figure out what services you offer. Lisa and the other manager (?) left with the list and made no comment about there being any problems or limits. Lisa mentioned the name of one contractor, but, surprisingly sent us someone with a different name the next day. I was asked by the helper what I needed help with. I thought she would arrive with the list I just filled out the day before, but she said she had no idea and had not gotten a list from Lisa. The list included preparing a meal, making some tea and cleaning the kitchen afterward etc., and starting a load of clothes, things I could not do. I was not aware you are a nursing outfit. I manuevered my walker back to bed. When I was interrogated the next day, in a very roundabout way by Lisa--- beginning with what I thought of the workers performance over three hours ( she was only retained for four hours that day) while I slept, I said it was fine but had to drag out of Lisa why she was actually calling. She never asked me what the helper had actually done. Instead Lisa began to talk about your 20 percent policy and explained something along the lines that only my covers could be fluffed or that some handholding could take place in my bedroom or that this woman could go to the store for me. At that point it seemed to me your company just wasn't a very good fit. I don't know why Lisa could not have sussed this out the prior day as we had exactly that conversation when she was in our home and we explained (and demonstrated) my condition. We're sure that Lisa knows your contract much better than we do and perhaps she can help you find some effective ways to use it in a customer interview so that everyone doesn't just waste their time. In fact it's not your contract so much but your managers' lack of common sense or communication skills that are most problematic. I would anticipate your managers can do all the warning and suggest appropriate activities while face to face with a customer rather than just taking money for an inappropriate contracting situation. If your service is to have someone come over and watch me sleep I could have saved us all the time and trouble since I would not be willing to have my family pay you $30.00 an hour for that. However, given your manager's attitude and inability to satisfactorily distinguish what tasks were approved since making me a meal, emptying a dishwasher and cleaning up the kitchen after a meal is prepared, and talking with my husband while I slept, (pretty much all your worker did the day before) it did not seem to me prudent or necessary to retain your company further. It would obviously be less brain damage to simply find a more experienced and customer-oriented company. Obviously while ambulatory, I could not bend or lift anything and although I had planned to have the helper change my bed , fix another evening meal and answer phones I'd had just about enough pain in the backside for the week. I told Lisa we were clearly not a good fit, had nothing further for your company to do and bade her good day. Upshot--you lost two days of work (and perhaps this week as well ) because your managers cannot effectively deploy resources, address concerns, problem solve, or,frankly, communicate what it is you do. I'm sure you (and Lisa) are a fine person, but you can't be everywhere and it may be difficult to stay in business if things continue in this fashion. Just thought you'd want to know. Sincerely yours, Michelle