1. Sophia Niu Group - Compass

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Alameda, CA

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Sophia Niu Group - Compass

5.0 (81 reviews)
Open • 9:00 am - 8:00 pm

Services - Sophia Niu Group - Compass

Buyer's agent

Listing agent

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Ray H.

Sophia Niu is an amazing real estate agent offering high-touch, white-glove service that went above and beyond expectations. We literally moved out, handed her the keys, and she took care of coordinating everything -- a minor kitchen renovation, replacing fixtures, painting, staging, landscaping, photography, and more. Sophia and her team (shout out to Jen McAnaney) advised us on what improvements we should make to our house that would make a big impact and would return a meaningful ROI. We came up with a plan, stayed below budget, and stayed on time. Someone stopped by every morning to make sure the house was ready for showings, picking up stray leaves in the yard. And again in the evening to make sure the house was clean, lights were off, and doors were locked. In the end, we received multiple offers, sold for more than we expected, in just one week. I should add that three years earlier (2018), we worked with Sophia to purchase our house and had a really great experience as well. That's why we didn't hesitate to work with her again to get our place listed and sold, and we are so glad we did!

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2 months ago

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1 year ago

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2 years ago

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Sophia N.

I'm so happy to have you here in Alameda!

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2 years ago

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Sophia N.

Thank you, Jess. I appreciate it.

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2 years ago

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5 years ago

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3 years ago

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Sophia N.

Thanks so much Larissa!

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4 years ago

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Sophia N.

I appreciate YOU hanging in there. Congrats again on your new home.

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6 years ago

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4 years ago

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Sophia N.

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5 years ago

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Sophia N.

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3 years ago

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Sophia N.

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2 years ago

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Sophia N.

Thank you, Hans for trusting me with your home - twice!

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6 years ago

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Sophia N.

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4 years ago

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Sophia N.

Thank you so much for your kind words, I appreciate it so much.

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6 years ago

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7 years ago

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4 years ago

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Sophia N.

Thank you so very much, Yedda.

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6 years ago

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5 years ago

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7 years ago

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3 years ago

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Sophia N.

It was so wonderful working with you, Jay!

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7 years ago

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Page 1 of 3

Ask the Community - Sophia Niu Group - Compass

Review Highlights - Sophia Niu Group - Compass

“She helped us buy our first home in Alameda, which came with plenty of complications given our unique situation.”

Mentioned in 19 reviews

Read more highlights

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Cerda-Zein Real Estate

Cerda-Zein Real Estate

(116 reviews)

I'm honestly a little surprised by some of the negative reviews because my experience with Cerda…read moreZein Real Estate has been completely different. Of course, everyone can have a different experience, but I can only speak from mine, and it has been great from start to finish. The whole team has been on top of everything. Communication has been great, everything has gone smoothly, and whenever I have a question or concern, I know someone will respond and try to address it. I also understand that in real estate and property management, not everything is always within their control. Things happen, repairs can take time, owners and vendors are involved, and sometimes unexpected issues come up. What matters to me is how a company responds when there is a problem. With Cerda Zein, I genuinely feel that they are on your side and willing to do everything they reasonably can to help. That's probably what I appreciate the most. I don't expect everything to be perfect all the time, but I do expect people to communicate, take responsibility for what they can control, and make an effort to find a solution. That has absolutely been my experience with Cerda Zein. I've had a very positive experience with them and would definitely recommend the team based on how I've been treated.

I am a Section 8 tenant in the City of Alameda, and approximately three years ago I contacted…read moreCerda-Zein Real Estate for assistance finding housing. Initially, I felt hopeful because they did make an effort to help me. I especially want to acknowledge Yosef and Richie, who were both very kind to me. I appreciated the way they treated me personally, and I don't want my negative review to take away from that. Unfortunately, my overall experience with the company became extremely disappointing. As time went on, the communication essentially stopped. My texts and telephone calls were no longer being answered, and eventually I felt that I had simply been ghosted. Finding housing as a Section 8 tenant is already extremely difficult. When you reach out to a real estate company for help, you are placing a great deal of trust in them. Even if a company ultimately cannot find housing for you, communication matters. I would have much rather received an honest phone call or message saying, "We're sorry, but we're unable to help you," than have my calls and messages go unanswered. I understand that finding a landlord willing to work with a Section 8 voucher can present challenges for a real estate agent. My disappointment isn't simply that they were unable to find me housing. My disappointment is with the way the communication ended. I am grateful to Yosef and Richie for the kindness they showed me, but after my experience, I was left feeling that once it became apparent that helping me would be difficult, I was no longer worth responding to. For someone struggling to find stable housing, particularly someone relying on a Section 8 voucher, being ignored can be incredibly discouraging. I hope Cerda-Zein Real Estate will improve the way it communicates with Section 8 clients in the future, even when it cannot ultimately help them find a home.

Jeanne Lam - Compass

Jeanne Lam - Compass

(32 reviews)

When I first reached out to the McCaffrey Group regarding one of their listings one late afternoon,…read moreJeanne who is a part of that group promptly contacted me within minutes and scheduled a call the very next morning to go over all my questions. I just recently closed on a house with her and have been consistently amazed by her professionalism, expertise and speed. In a fast-moving housing market like the Bay Area, it is crucial to have an agent who takes the time to understand what you are looking for, and works fast and tirelessly to present your offer attractively to the seller. After closing on my house, I ran into the listing agent at the house and she had raving reviews about Jeanne. She was impressed with her exceptional communication throughout the offer bidding process. It is the little things that you may never hear about but rest assured, Jeanne will always go the extra mile for you. I would highly recommend Jeanne to anyone looking for a realtor!

Buying property is difficult, especially in the Bay Area. That is why it is super important to…read morework with a great realtor that suits your needs. Jeanne was the perfect agent for my wife and I: she was professional, friendly, knowledgeable, and just a wonderful human being. Jeanne listens to our opinions and concerns, then gives us advice, allowing us to decide what to do with that advice. Not once did she pressure us into bidding higher than what we were comfortable with, and she even advised us to not skip on certain properties after looking at the disclosures with us - saving us from acquiring a potential money pit. Jeanne would always recommend properties for us to go see, get us any disclosures that we asked for (even before we even went to the open house, and for any that we were going to bid on, she would run the comps, go over the disclosures with us - all in a very, very thorough and timely manner. She was incredibly responsive through e-mail, texts, phone calls, and messages through the Compass app - even when she was on vacation! At the end of the day, Jeanne is the best real estate agent that I have worked with. Jeanne was so organized that when we finally had our offer accepted, the transaction could not have been any smoother. It all went without a hitch, and my wife and I could not be happier. Best of all, my wife and I really felt that Jeanne was extremely genuine, and she had our best interest at heart. TL; DR version: Do yourself a favor and work with Jeanne: great real estate agent, genuine, awesome person.

Philip Strause - The Playsted Group at Compass - "Professionalism, integrity, confidence and clarity."

Philip Strause - The Playsted Group at Compass

(8 reviews)

If you are not satisfied with good and want the best, then Phillip is your man whether buying or…read moreselling. After doing business with him I would not give him a 5-star rating. I would give him 10 Overall, a great guy, extremely knowledgeable and helpful. He simplified the buying process and was able to answer all questions. If you are looking for the best realtor then read this review because this man is amazing and if i would ever move again he will be my go to.

I wrote this review to express my gratitude for Philip Strause. He has set the bar extremely high…read morefor real estate agents and I couldn't have picked a better person as my agent for my first home purchase! Phil's personable and caring attitude made this process much easier especially as we navigated multiple home tours and offers. I never felt pressured to get a pre-approval before viewing homes or pressure to buy. Phil reassured me as we put offers in and always checked in to make sure I was not overwhelmed or felt pressured to move forward with an offer if I wasn't 100% satisfied with the property. Phil exhibited a keen knowledge about the market and a great eye for details as he was able to note any issue or areas of concern with the homes we toured. As a first time home buyer, i had many questions and concerns at every step. Phil always provided a thorough explanation or investigated further if he did not know the answer. I really appreciate his commitment and willingness to find me the best home for me! I recommend him to anyone searching for a home that wants a caring real estate agent who takes the time to find the perfect fit for your individual needs! Thank you again Phil!

Tina Wang, Realtor | Compass

Tina Wang, Realtor | Compass

(9 reviews)

I first got to know Tina after seeing one of her For Sale signs in my neighborhood several times…read more When we finally met, I immediately felt comfortable with her. She was knowledgeable, transparent, and took the time to explain every step of the process. Since I was still living in the home, we decided to do partial staging and first marketed the property exclusively to Compass agents. We had one showing, and Tina honestly shared the buyer's feedback. The buyer loved the property but thought it felt too dark. Tina recommended a few practical improvements, and after talking through the options, I decided to move out so the home could be fully prepared for the market. She was very respectful of our budget and only suggested updates that would truly make a difference. Once everything was finished, I was amazed by the transformation. I even joked that I wanted to move back in because it looked so good. After hosting open houses over the weekend, Tina confidently suggested setting an offer date. She was right. We received two offers after the first weekend, and her multiple counteroffer strategy worked perfectly. We accepted a great offer and closed the transaction in just 7 days. Throughout the process, Tina was responsive, professional, and always looking out for our best interests. She explained every recommendation clearly and never pressured us into spending more than necessary. Her marketing was excellent, especially the videos, which made our home stand out from other listings. We couldn't be happier with the experience. I highly recommend Tina to anyone buying or selling a home. Her communication, market knowledge, and negotiation skills are truly exceptional, and I'd gladly recommend her to anyone looking for a great Realtor.

Tina was referred to me by my cousin, who is also a real estate agent with Compass, and I couldn't…read morehave been happier with Tina. She was extremely knowledgeable of the complex condo landscape in Alameda, which is very nuanced as each condo HOA is so different. I was able to begin my home-shopping process after getting a down payment assistance loan through the Home Access Program. Unfortunately, the window for buying a home through the program closed and we weren't able to buy a home in time. But Tina was fearless in helping me navigate such a complex home-buying process with the program loan and was in communication with my conventional loan lender as well. Tina is also super bubbly and easy to work with. She made the entire process much less scary than it could have been. I would trust Tina with any future home shopping endeavors I embark on in the future.

Sophia Niu Group - Compass - realestateagents - Updated October 2026

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